JAVAHANI GORDON

**** ***** **** **** **, Bronx NY 10467 929-***-**** ad0m8q@r.postjobfree.com

SKILL SUMMARY

Experienced customer service professional with excellent problem-solving skills seeking Entry-Level Delivery Driver opportunity . Leveraging a clean driving record and current driver's license and insurance, I'm excited about building strong relationships to increase customer satisfaction, brand awareness, and company revenue.

EDUCATION

Vauxhall high school 09/2014

Math unlimited super course 04/2019

Degree / Date of Graduation

High school diploma 2014

Jamaica college 2017

EXPERIENCE

RIU VALET DRIVER, MONTEGOBAY, JA 11/2021 – 02/2022

Driver, Parking valet, Transport customer to their hotel destination

Duties:

oManaged an average of 18 routes per day to residential and business customers.

oDelivered exceptional service to clients and maintained a 94%.

SHALLOMAN RESTAURANT, KINGSTON, JA 09/2017 – 11/2021

Head Chef, Serving customers, Creating food menu

Duties:

oDelivered outstanding customer service to all guests, being recognized as friendly, personable, and proactive problem-solver by 6 co-workers.

oManaged weekly inventory, ensuring proper ordering and stock rotation, decreasing spending by $2K each month.

KINGSTON BOOKSHOP KINGSTON, JA 02/2014 – 08/2017

Cashier, Stocks, Customer Service, Bookkeeping

Duties:

o Maintained a friendly, outgoing attitude, directing customers to products based on their needs, exceeding sales.

targets

oExecuted 57+ outbound calls per hour, offering potential customers product information in a friendly way, resulting in a 62% purchase rate improvement.

REFERENCES

Available upon request