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Technology Operations, Customer Service

Lagos, Nigeria
October 26, 2023

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A Computer Scientist with mid-level experience over the years in communication technology operations, marketing and customer service relationship. Seeking for a position that will challenge and provide me with the opportunities of reaching my full potential.


BSc. Computer Science October 2018 - November 2021 Les Cours Sonou University (Benin Republic)

Diploma in Web Design February 2018 – May 2018

Douglo Computer Institute (Ikorodu, Lagos)

Diploma in Desktop Publishing November 2017 – February 2018 Douglo Computer Institute (Ikorodu, Lagos)

Senior School Certificate Examination (SSCE) August 2010 – June 2016 Totalman Comprehensive College (Ikorodu, Lagos)


Globacom (Minna, Niger) May 2022 – March 2023

Desk / IT Support Officer

Organized Agent’s information and maintained database of all registered devices.

Created a database to track and organize daily Sim activations done in the state.

Identifying and correcting system file error.

Army Day Secondary School (Minna, Niger) March 2022 – January 2023 Computer Science Teacher.

Midstream Nigeria Limited (Ikeja, Lagos) August 2021 – January 2022 Telemarketer / Call Center Agent

Designed and implemented sales messages, resulting in sales increase.

Planned, executed and led online marketing tactics.

Exceeded team goals and collaborated with staff members. Sharp Brain Academy (Benin Republic) January 2021 – June 2021 Data Processing and Basic Science Teacher

Community High School (Ikorodu, Lagos) June 2020 – October 2020 Asst. Computer science Teacher


Tel: 090******** / E-mail: 8, Association Avenue, Ikorodu, Lagos, Nigeria.

Gender: Male / Marital Status: Single / D.o.B: 16th November 2000 / Nationality: Nigeria Opay (Ikeja, Lagos) June 2019 – October 2019

Customer Care Representative

Effective communication using customer friendly and appropriate language.

Maintained quality control and satisfactory record.

Assisted colleagues administratively.

De Akasten Nike Nigeria Limited (Ikeja, Lagos) January 2018 – September 2018 Computer Operator

Identifying and correcting system file error.

Organized database for all agents across the state.

Performed data processing operations for all speed limiter devices to be installed. CERTIFICATIONS

NYSC Discharge Certificate February 2022

Diploma in Desktop Publishing February 2018

SSCE June 2016


Microsoft Office Proficiency Multitasking Skills

General Computer Operation Proficiency Time Management Skills Outstanding Communication Skills

Quick Adaptability Skills

High Numerical, Analytical and Technical Skills.


Opay Customer Service

Outstanding Staff Customer Care Representative August 2019 REFERENCE

Bishop Prof. Rufus A. Oguntuase

Head Pastor, Comforter Gospel Assembly


Engr. Steven

CEO, De Akasten Nike Nigeria Limited


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