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ITIL, Project Management Manager, SAP Consultant (MM, PM and HR)

Location:
Calgary, AB, Canada
Posted:
October 26, 2023

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Resume:

Johanna M. Fernandez M.

*** ******** ** **.

Calgary, AB T3M 0C2 Canada

+1-825-***-**** – ad0m7d@r.postjobfree.com

Summary

20+ year of progressive experience on IT business projects in the Oil industry including analysis, deploying and supporting major business applications, while actively engaging and supporting change management to achieve maximum business value.

Highlights of qualifications and skills

Solid background in Project Management (Waterfall and Agile), SAP R/3, MAXIMO, Data and business analysis and Interfaces (API`s, BAPIs)

ITIL service management (ITSM) based on ITIL best practices. Change Management.

Strong Microsoft Office, and Project skills

Customer and service-oriented, proactive and positive attitude.

Motivated and Self-directed.

Excellent interpersonal and communications skills and strong work ethic.

Bilingual (Spanish - English)

Work Experience

2018-2022 – Owner – CFO Chief Financial Officer - Project Manager

CLIOZ. Maracaibo, Venezuela

In this role combine financial leadership and project management responsibilities, some of the key responsibilities and tasks associated with this multifaceted role was:

Lead the budgeting process, create financial forecasts, and monitor financial performance.

Make decisions regarding investments, and resource allocation across different departments.

Engage, drive and facilitate deliverables through effective engagement with the business

Ensure compliance with financial regulations, accounting standards, and tax laws.

Define and manage projects to implement application solution in financial department (SAINT), providing business value to the organization.

2009-2018 - SAP R/3 Project Consultant

PDVSA. Maracaibo, Venezuela

Be part of a multifunctional team to implement SAP R/3 (Materials Management (MM), Plant Maintenance (PM), and Human Resources (HR) Modules). An overview of the responsibilities and key tasks involved:

Understand and gathering the client's requirements and mapping them to SAP functionality. Be part of the team to configured, mainly material management module into the system to meet those needs effectively.

Designing SAP integration with other applications, particularly using Business Application Programming Interfaces (BAPIs), understanding the integration requirement and what data or processes need to be shared between SAP and the external applications, these activities primary was focused on Plan Maintenance module.

Plan and execute data migration activities, ensuring data integrity, and accuracy during the transition to the new SAP R/3 system

Effective risk management to resolve issues or conflicts that may arise within the project

Participate in the planning and executing the Go-live activities, ensuring minimal disruption to the client's operations, monitor the system's performance during the initial post-implementation period, and address any issues promptly.

Provide post-implementation support to address any user issues and optimize system performance.

Conduct regular reviews with the client to ensure ongoing alignment with business goals.

2005-2009 - Solution development Team Leader

AMERIVEN – (PDVSA-Chevron-ConocoPhillips), Puerto La Cruz, Venezuela

Responsible for overseeing a team of solution developers while ensuring that projects are executed efficiently and effectively. key roles and responsibilities:

Migration from Maximo to SAP for PM and MM modules. Work directly with expert consultants (functional and technical) in both system to help guide through the process, for a successful migration and a smooth transition for the organization. Key activities for this projects was:

oConducting a thorough assessment of Maximo system, document all the data, configurations, customizations, and integrations

oMap data from Maximo to the corresponding structures in SAP.

oVerify that data and processes are correctly transferred from Maximo to SAP and that they meet the defined requirements.

oPlanning and execute the end-users training training to use the new SAP system effectively.

oProvide support to end-users during the transition phase and address any questions or issues they may have

Evaluate and implement other business applications according to business needs (Project Portfolio), and research and identify potential business applications that can address the identified needs. Consider both off-the-shelf software solutions and custom-built applications. (Meridium, PeopleSoft, Documentum, and other)

Utilize project management tools and methodologies to streamline workflows and increase team efficiency. Create templates for Project Charter, change management request, communications management, Assignment matrix (RACI), and other.

Monitor project progress, and ensure that projects are completed on time and within budget.

Establish clear lines of communication within the team and clients, Conducting regular meetings to discuss project status, challenges, and opportunities for improvement.

2001-2005 - System and Database Analyst

AMERIVEN – (PDVSA-Chevron-ConocoPhillips), Puerto La Cruz, Venezuela

Install and configure Oracle Database, ensuring optimal settings for performance and security.

Develop and implement backup and recovery strategies using Oracle Recovery Manager (RMAN)

Monitor and optimize database performance by analyzing query execution plans, indexing, and memory management.

Use Oracle Enterprise Manager and monitoring tools to proactively detect and resolve database issues

1996-2001 - System Developer

MPR Sistemas. Caracas, Venezuela

Customize the Maximo system to align with the organization's workflows and processes.

Define and configure workflows in Maximo to automate business processes, approvals, and notifications.

Develop custom reports and dashboards using Maximo's reporting tools (SQL)

Develop Interface between MAXIMO Application and Financials Applications using PLSQL and other solutions.

Provide training and support to end-users

Education

Degree in Computer Engineering

University Rafael Belloso Chacín, Maracaibo, Venezuela.

PMI - Project Management Certification Ongoing (PMI member 3019060)

Specialized training and conferences

SAP Humans Resource and Payroll training. Caracas, Venezuela.

Program Management Institute Certification (PMP)®. Puerto la Cruz, Venezuela.

Coaching Management training. Puerto la Cruz, Venezuela.

Supervisor development program. Puerto la Cruz, Venezuela.

Foundation Certificate in IT Service Management – Puerto la Cruz, Venezuela.

Customer Services for Helpdesk

Fast start in project management. Houston, TX. USA.

TIBCO business work 5.x enterprise solution boot camp. Houston, TX. USA

SAP Sapphire Conference. New Orleans, USA.

Enterprise dba: backup and recovery. Caracas, Venezuela.

Oracle world conference. San Francisco, USA.

Oracle 9i new features for administrators. Bartlesville, OK. USA.

Oracle 7 database administrator. Caracas, Venezuela.

Pl/sql: database programming. Caracas, Venezuela.

Technical experience

Project Management (Project Management, Project Portfolio administration, PMO)

SAP (MM, PM, HR)

ITIL process

MAXIMO (Maintenance Application)

Microsoft Office, Microsoft Projects and Project Server

TIBCO Integrator

MERIDIUM (Reliability system)

TOW (Storage and analysis of Oil production data)

Documentum (Technical documents database software)

IDIMS (Perforation information management system-Web Base).

Openworks (G&G Project Database Management System)

Database Administration (Oracle and SqlServer)

References available upon request



Contact this candidate