Customer Service Sales Experience
Resume:
ACCOUNT RECEIVABLE PAYABLE / ACCOUNT SPECIALIST /
CUSTOMER SERVICE
SALES ACCOUNTANT REP / HUMAN RECOURSES / DATA
S u m m a r y ENTRY / BOOKKEEPING
Altus Receivables Management - 5.22- 6.23
In charge of the upkeep of 500 accounts and more on a Netsuite platform in collections. Diputes/Discrepancies/Refunds/Reconciliation/Invoicing/AR/AP duties. Keeping all accurate statuses only a daily basis for each account. Analyzing all data that needed to be submitted before approval. Maintaining a high call volume on a monthly basis for outbound call and inbound calls with assisting. Different utilization of platforms for all things needed for the job, Jira/HRC/Salesforce/Netsuite/Microsoft word/excel/note/office/Skip tracing.
Determine rather an account needs to be placed in collections due to defaults on payments. In charge of collecting payments and applying any credit memo's or refunds! Customer Service Trained! Excellent customer service skills as I have been working with different customer experience for 10 years, speaking with people and getting to the solution of the problem and focusing on the positive!
Verifying if all data is right before submitting anything to upper hand management. Using slack to communicate to employers from different areas of the business to ensure by working with them and correcting any accounting issues.
Making sure all task were done by the end of the day that were needed even if it was a sudden one given by upper management and had to be due by a dead line.
B2B sales experience and working integrations and onboarding new clients. Earthyn Cleaning LLC - 9.20-4.22
Monica Bennet
References;
7/23 - Coursera
International B2B Marketing
Accounts Receivable Representative
05/2004 - Grad Diploma
@Breaux Bridge High School
8 years of hands on experience in various accounting/managing fields/business owner/specialist/customer service. Knowledge of the latest technology in A/R-A/P-Managing software's
Arrange Teleconference Calls with clients or team leads Use of Computers To Enter, Access Or Retrieve Data Hands-on experience using multiple popular POS programs Friendly, energetic, and always willing to go the extra mile Time Management / Negotiation Techniques
Analyze Data To Identify Personnel Problems
Analyze Organizational Operating Practices Or Procedures Arbitrate Personnel Disputes
Outgoing Mail For Conformance To Standards Or Accuracy Resolve Customer Or Public Complaints using conflict resolving techniques. Performs well dealing with customer complaints and investigating
Onboarding new clients, Maintaining current clients! Collect Deposit Or Payment, Prepare Reports & Data for Management
Extremely prioritized / organized with an in home office setting separating work file from home life.
Easily trained in areas needed within the company, with having multiple job descriptions at once.
Excellent corresponding skills with all business partners including customers, co-workers, upper management with team building strategies.
Solving problems in a sufficient and effective time frame. Maintaining a good relationship with all peers in the work environment
Identifying & analyzing widen submitting discrepancies. Overseeing special projects with given the task at hand to be completed by a deadline.
Maintaining a 98-100 JDS every month with making the call volume on a month to month basis
Develop Or Maintain Databases, document important data needed for past/future correspondence, record data as needed Estimate Time Needed For Project, Time management
Evaluate Importance Of Incoming Telephone Calls
File Or Retrieve Paper Documents And Related Materials Maintain Records, Reports, Or Files Maintain Relationships With Clients Obtain Information From Clients, Customers, Or Patients
Retrieve Files Or Charts and Prepare Reports & Data for Management
My long term experience in customer service/AR/AP Receivables/HR/Sales & more within all industries has taught me how to meet and exceed both each customer and business expectations! I have assisted many different kinds of customers in many different types of settings and customer service is number one for me! I try and take on the best role needed to get the job done! I am an over achiever. mindful, teachable and love new experiences. B2B experience with sales, is my speciality! I always maintain with an open mind to acquire all the information I possibly need to know to make myself and the business successfull. I put forward my upmost honest, dedicated hard work into everything I do! My go to outlook on this is believing in myself, that I can do anything with confidence, compassion and hard work. With team work, team building and team organization, I believe working together and staying focused on the task at hand, success behind the work will fall into place and take care of itself! I am a very highly motivated individual due to my dedication to my Employer and their needs from me, I will always continue to maintain and consistently achieve all the goals I set out to achieve within the company. bringing my creative ways to ensure I am successful!
Working in the remote world for over 3 years, with customer experience and more for over 5 years, I have developed a good/positive mindset when it comes to people. Although my love for traveling will always be there, I do have my own office setting within my home, but do have the transportation needed if it is not remote. I have learned to separate work life from home life. I learned all the tasks at hand given to me because I took the time to actually understand what I arm doing. I remain focused on all aspects in my work life to study the tools given to get the job done and learn all about the company! I analyzed it and give my best performance. I strongly feel like I can fulfill the needs from your job description with putting forth my knowledge, skills and expertise to have an ongoing success rate within your company.
9/23 -Psychology
Coursera
Cell 337-***-**** Email ad0m5m@r.postjobfree.com Address 1611 Hebert Lane, Lot E, Saint Martinville, LA - 70582 Alana Leblanc
K A S E Y L A S S E I G N E
Owner/Manager/CEO
Succeessfully ran a cleaning crew/business for offices & houses (50 employees) with approximately 200 contracts that I obtained on my own through networking.
Utilization of QuickBooks for A/R-A/P duties.
Data Entry, Invoicing, Maintaining all products/inventory at each location. Customer Service & Sales Marketing, dealing with customers and making bids also advertising. Website building, meetings with potential clients, Zoom call meetings with the crew. In charge of all Administrative duties for the business. Reprioritizing when it came to shifting gears for the possible changing demands. Payroll for all employees, making sure that all transactions, sales, and anything dealing with the company. besides cleaning is directed straight to me before making any changes. Lindsey Meche
Erin Barfoot
Skills/Knowledge/Experiences
Education-
Certificates-
7/23 - HubSpot Academy
Sales Training: Techniques for a Human-Centric Sales Process 7/23 - Hub Spot Academy
Sales Training: Building Your Sales Career
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