Scarborough, ON M*K*K* 647-***-**** ad0m5e@r.postjobfree.com

HENOK TEAGHES

PROFESSIONAL

SUMMARY

High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.

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Customer-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and payment processing. Offers successful career history comprising more than [Number] years.

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SKILLS Effective Working

Relationships

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Complaint Handling and

Resolution

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● Materials Management

● Library Management

● Inventory Recordkeeping

● Material Shelving

● Image Retouching

● Logo Design

● Loading and Unloading

● Shipping Operations

Store Opening and Closing

Procedures

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● Inventory Management

CASHIER SUPERVISOR 12/2021 to 06/2023

Museaf.Enterprise.CO.LTD, Kampala,uganda

FORKLIFT OPERATOR 01/2021 to 10/2021

Cannan Construction Company, Kampala,uganda

STOREKEEPER 02/2019 to 10/2020

Meley Impala Resturant And Hotel, Kampala,uganda

WORK EXPERIENCE

● Quickly and accurately counted drawers at start and end of each shift. Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.

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Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

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Assisted customers in need to promote pleasant shopping experiences and encourage return business.

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● Resolved customer complaints quickly to maintain customer satisfaction.

● Operated forklift in compliance with OSHA guidelines and organizational policies.

● Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

● Unloaded and stacked materials by raising and lowering lifting devices. Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

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GRAPHIC DESIGNER 10/2016 to 12/2018

Photo Heaven, Asmara,Eritrea

LIBRARIAN ASSISTANT 03/2015 to 05/2016

Asmara Public Library, Asmara, Eritrea

● Received product shipments and organized in stockroom storage area.

● Kept sales receipts and maintained accounting records.

● Received, merchandised and arranged all shop items for visual display.

● Documented shipping and receiving records to confirm receipt of orders

● Developed creative design for print materials, brochures, banners, and signs.

● Developed creative design for print materials, banners and signs.

● Created digital image files for use in digital and traditional printing methods.

● Met with customers to present mockups and collect information for adjustments.

● Edited and enhanced existing artwork and graphics.

● Organized library shelves, materials and equipment in clear, alphabetized order.

● Placed books on proper shelves when returned to circulation.

● Maintained secure environment by monitoring visitors at front desk.

● Located library materials, resources and technologies to fulfill patron requests.

● Answered patron questions in-person or by phone regarding library services and resources. Hamelmalo Agricultural College, Keren,Eritrea

Associate of Science, Agricultural Engineering

Asmara University College of Sciences, Asmara,Eritrea Associate of Science, Engineering Studies, 07/2014 EDUCATION

English

Full Professional

LANGUAGES

CERTIFICATIONS ● [Toronto,1600 Brimley Rd. Unit # 2 Scarborough, ON M1P 3H1 Tel - 416-***-****]

● [work safe forklift training specialist] - [Oct 4,2023]

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