Ana
Komatinovic
R E S T A U R A N T S E RVER
ad0m4c@r.postjobfree.com
**** ** *** ***, *****, FL 33127
Aug 1, 1989
Serbian Native
English Advanced
Spanish Advanced
Professional and enthusiastic food and beverage
server with over 10 years of experience delivering first-class service to dining patrons in busy
restaurants. Upbeat energy, confidence and poise
have earned praise from employers and customers
alike, along with my ability to multitask and work well under pressure. Extremely customer-focused and
dedicated to maintaining restaurant and food industry standards, while enhancing the positive reputation of dining establishments.
SERVER AM Dec 2021 - May 2023
Los Fuegos, Faena Hotel Miami Beach, FL
HOSTESS 2020 - Dec 2021
Los Fuegos, Faena Hotel Miami Beach, FL
EVENT SERVER Mar 2022 - Jun 2023
Trump Hotels Miami, FL
LUXURY TRAIN SERVER May 2018 - Aug 2020
ESS SUPORT SERVICE, Alaska railroad Anchorage, Alaska SERVER & BARTENDER Jun 2017 - Jul 2018
South Point Taverne Miami Beach, FL
EVENT SERVER May 2012 - Sep 2015
Zira Hotel Belgrade, Serbia
SERVER Apr 2010 - Nov 2011
Intercontinental Hotel Belgrade, Serbia
ENGINEER OF POSTAL
SERVICES
Jun 2009 - Jan 2015
ICT College Belgrade, Serbia
ENGINEER OF
TELECOMMUNICATIONS
Jun 2015 - Nov 2018
Faculty of Technical Science Novi Sad, Serbia
S K I L L S
Positive attitude
Organization
Communication
Collaboration
Problem-solving
Attention to detail
L A N G U A G E S
E X P E R I E N C E
Prepare dining areas before guests are seated
Decorate tables with napkins and flowers
Place tableware and condiments on tables
Serve water and welcome snacks
Refill beverages and take orders
Remove dirty utensils and replenish, as needed
Provide special silverware sets to families with young children Clean and reset tables after guests leave
Maintain health and safety regulations at all kitchen and dining areas
Proven ability to upsell and maximize sales revenue through excellent communication skills.
Highly skilled in taking and delivering orders accurately and efficiently.
Demonstrated ability to multitask and work well under pressure to meet customer expectations.
Welcome guests to the venue
Provide accurate wait times and monitor waiting lists Manage reservations
Escort guests to assigned dining or bar areas
Provide menus and announce servers name
Greet guests upon their departure
Coordinate with wait staff about available seating options Maintain a clean reception area
Answer incoming calls and address quests queries
Assist with the complete setup and breakdown of the banquet area. Relay food and beverage orders.
Maintain a high level of cleanliness and awareness of sanitary practices.
Anticipate guests needs and exceed customer service expectations.
Maintain composure in a fast-paced environment.
Relay important information about orders, allergies and special requests to the appropriate person.
Respond urgently and appropriately to any concerns. Present in professional appearance and mannerisms. Provide excellent customer services.
Greet customers and present menus.
Make suggestions based on their preferences.
Take and serve food/drinks orders.
Up-sell when appropriate.
Arrange table settings.
Keep tables clean and tidy at all times.
Deliver checks and collect payments.
Taking orders and making high quality specialty coffee and beverages
Mixed coffee infused alcoholic and non-alcoholic drinks Cleaned bar area, kitchen and eating area
Performed daily tasks, such as setting tables, serving food and cleaning restaurant
Properly open and pour wine at the tableside
Conclude dining experience by acknowledging choice of restaurant-inviting guests to return
Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip
Set up designated function rooms to group's requirements in accordance with Hotel standards.
Maintain cleanliness and working condition of all respective equipment, guest and service areas.
Retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently.
Performed daily tasks, such as setting tables, serving food and cleaning restaurant
Expert knowledge of restaurant menu and daily specials Handled money and used payment system to input orders and print bills
Served food at high paced diner
Took orders and took note of any food allergies
E D U C ATION