Ana

Komatinovic

R E S T A U R A N T S E RVER

ad0m4c@r.postjobfree.com

**** ** *** ***, *****, FL 33127

206-***-****

Aug 1, 1989

Serbian Native

English Advanced

Spanish Advanced

Professional and enthusiastic food and beverage

server with over 10 years of experience delivering first-class service to dining patrons in busy

restaurants. Upbeat energy, confidence and poise

have earned praise from employers and customers

alike, along with my ability to multitask and work well under pressure. Extremely customer-focused and

dedicated to maintaining restaurant and food industry standards, while enhancing the positive reputation of dining establishments.

SERVER AM Dec 2021 - May 2023

Los Fuegos, Faena Hotel Miami Beach, FL

HOSTESS 2020 - Dec 2021

Los Fuegos, Faena Hotel Miami Beach, FL

EVENT SERVER Mar 2022 - Jun 2023

Trump Hotels Miami, FL

LUXURY TRAIN SERVER May 2018 - Aug 2020

ESS SUPORT SERVICE, Alaska railroad Anchorage, Alaska SERVER & BARTENDER Jun 2017 - Jul 2018

South Point Taverne Miami Beach, FL

EVENT SERVER May 2012 - Sep 2015

Zira Hotel Belgrade, Serbia

SERVER Apr 2010 - Nov 2011

Intercontinental Hotel Belgrade, Serbia

ENGINEER OF POSTAL

SERVICES

Jun 2009 - Jan 2015

ICT College Belgrade, Serbia

ENGINEER OF

TELECOMMUNICATIONS

Jun 2015 - Nov 2018

Faculty of Technical Science Novi Sad, Serbia

S K I L L S

Positive attitude

Organization

Communication

Collaboration

Problem-solving

Attention to detail

L A N G U A G E S

E X P E R I E N C E

Prepare dining areas before guests are seated

Decorate tables with napkins and flowers

Place tableware and condiments on tables

Serve water and welcome snacks

Refill beverages and take orders

Remove dirty utensils and replenish, as needed

Provide special silverware sets to families with young children Clean and reset tables after guests leave

Maintain health and safety regulations at all kitchen and dining areas

Proven ability to upsell and maximize sales revenue through excellent communication skills.

Highly skilled in taking and delivering orders accurately and efficiently.

Demonstrated ability to multitask and work well under pressure to meet customer expectations.

Welcome guests to the venue

Provide accurate wait times and monitor waiting lists Manage reservations

Escort guests to assigned dining or bar areas

Provide menus and announce servers name

Greet guests upon their departure

Coordinate with wait staff about available seating options Maintain a clean reception area

Answer incoming calls and address quests queries

Assist with the complete setup and breakdown of the banquet area. Relay food and beverage orders.

Maintain a high level of cleanliness and awareness of sanitary practices.

Anticipate guests needs and exceed customer service expectations.

Maintain composure in a fast-paced environment.

Relay important information about orders, allergies and special requests to the appropriate person.

Respond urgently and appropriately to any concerns. Present in professional appearance and mannerisms. Provide excellent customer services.

Greet customers and present menus.

Make suggestions based on their preferences.

Take and serve food/drinks orders.

Up-sell when appropriate.

Arrange table settings.

Keep tables clean and tidy at all times.

Deliver checks and collect payments.

Taking orders and making high quality specialty coffee and beverages

Mixed coffee infused alcoholic and non-alcoholic drinks Cleaned bar area, kitchen and eating area

Performed daily tasks, such as setting tables, serving food and cleaning restaurant

Properly open and pour wine at the tableside

Conclude dining experience by acknowledging choice of restaurant-inviting guests to return

Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip

Set up designated function rooms to group's requirements in accordance with Hotel standards.

Maintain cleanliness and working condition of all respective equipment, guest and service areas.

Retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently.

Performed daily tasks, such as setting tables, serving food and cleaning restaurant

Expert knowledge of restaurant menu and daily specials Handled money and used payment system to input orders and print bills

Served food at high paced diner

Took orders and took note of any food allergies

E D U C ATION

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