Leonard H Chatman

*** ******* ***** ******, ******* MN 55313 ad0m3j@r.postjobfree.com 763-***-****

Summary

Motivated professional with years of experience leading teams and individuals in high- speed customer service focused atmosphere with a strong emphasis on safety, and accountability. Managing associate relations activities, communications, and investigations. Experience with HR processes such as payroll. Experience working in a challenging environment. Ability to multitask and work unsupervised. Computer Skills (MS Office, Excel, PPT and Word. Strong organizational, prioritization and multi-tasking skills. Excellent communication and follow-up skills.

Supervisor experience, mechanical skills, clerical, customer service, organizational skills, decision making and people skills.

Experienced supervisor with essential skills required to manage the workplace effectively, continuously improving quality and safety.

Detention Technician, booking, fingerprinting and intake, escort, and searches of detainees.

Trained corrections officer/guard in maximum security prison, control offender movement and discipline, contraband search, and inmate accountability.

Education

Walden University, Minneapolis MN, Master’s degree (MPA) Public Administration in Public Policy (2009)

Metropolitan State University, St Paul Mn, Bachelor’s degree (BA) Criminal Justice (2006)

Normandale Community College, Bloomington Mn (AA) Liberal Art Degree (2004)

Professional Experience

Onsite Manager (Lead point) Mpls, Mn Republic Services/Lakeville. Mn July 2021 to Present

Program implementation, personnel management, and facility operations. liaison between facility and Leadpoint’s support personnel. Perform functions in customer service; communication across the facility; hiring and recruiting of production employees; HR administrative tasks; troubleshooting and resolution of performance issues; data tracking and reporting of individual KPIs; and safety program management.

Account Manager Staff Management (SMX) Mpls, Mn Republic Services December 2019 to July 2021

Motivate employees. Critical Thinking Skills and having the ability to quickly ascertain a situation and be decisive in solving it. Identify defects on the production line. Time Management for production deadlines and manage time accordingly. Display Technical capacity and direct experiences or transferable skillsets that relate to a high stress production environment. Hold mechanical and process capabilities associated with large scale production equipment and demonstrate the ability to adapt to a learning-based organization.

Recruiting Manager/ Account Supervisor Staff Management (SMX) Chanhassen, MN

April 2017 to December 2019

Provide immediate front line customer service to management team, associate, and clients to ensure productivity, quality, and safety goals. Manage weekly schedules for all associates. Support the management team with associate hiring and firing decisions. Maintain time clock database to process payroll. Assist with reports by using MS Office applications.

Operations Supervisor, Terminal Operations Management Mpls, MN July 2014 to April 2017

Provide supervision and direction for yard operations staff and coordinate workflow within rail yard, including assigning and prioritizing daily job duties, disseminating information, assigning staff to jobs, and resolving routine problems in the department. Supervisor of 12 to 18 Employees

Canadian Pacific –Train Conductor, St Paul MN Sep 2011 to July 2014

Work outdoors in all types of weather conditions. Walk and inspect freight. Work on call 24/7, travel, interpret hand signals, distinguish colors, adapt to loud noises, and operate around heavy moving equipment. Provide Intermodal services and in charge of Hostlers, Lift Operators, and gate Personal.

Allina Hospital Public Safety Officer, Mpls, MN May 2008 to Sep 2011

Assist in implementation of hospital safety and security. Write written reports and respond to all emergency calls which require assistance from staff stations in the hospital.

Corrections Sergeant, Shakopee, Mn

State of Minnesota June 2000 to May 2008

Provide lead work and direction to corrections officers. Work with B.C.A. completing background and driver’s license checks on visitors entering the facility. Assist with offender family issues associated with visiting.

Corrections Sergeant, Jarratt, VA

Virginia Department of Corrections Oct 1996 to June 2000

Supervise eight officers and housing unit of two hundred offenders. Ensure staff properly initiates appropriate paperwork. Observe offender’s behavior. Assist Watch Commander making schedules for employees and hold daily shift briefings.

United States Army, Fort Hood Texas

13Bravo Field Artillery Nov 1988 to Oct 1996

Assist in reconnaissance operations employ, fire, and recover anti-personnel and anti-tank mines. Operate weapon systems under various conditions, including engaging targets using night vision sights. Operate and maintain communications equipment.

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