Kayla Adams

To obtain a challenging career

Little Rock, AR 72204

ad0m2y@r.postjobfree.com

+1-501-***-****

Authorized to work in the US for any employer

Work Experience

Service Cashier

Crain Automotive Team - Little Rock, AR

January 2022 to Present

• Manage customer relations in the service department

• Greet and assist guests

• Answer inbound calls

• Close work orders

• Accept payments, credit card & cash handling

• Perform data entry

Housekeeping/Maintenance Supervisor

World Services for the Blind - Little Rock, AR

June 2020 to December 2021

In charge of cleaning the whole college on my own, overseeing Maintenance, Making out work orders.

• Promoted within 2 months due to strong performance and organizational impact.

• Worked closely with the leadership including Sales head, CEO and CFO Dispatcher/Customer Service

Asher Wrecker Service - Little Rock, AR

June 2021 to August 2021

Tow truck dispatchers take calls for emergency service. Dispatchers usually stay in touch with drivers on the road, using phones, computers, or two-way radios, so that we can solve problems and answer questions.

Chiropractic Assistant

Markham Injury Center - Little Rock, AR

January 2021 to May 2021

• Preparing treatment rooms for patient examinations as per appointment.

• Conducting interviews with patients and obtaining medical information of patients.

• Assisting physician in escorting patients to examination systems.

• Maintaining a record of patients medical history and analyzing test results. Chiropractic assistants help to keep patient information up to date to assist the chiropractor with their examination and treatment plans for patients.

Supervisor

ServiceMaster - Little Rock, AR

April 2019 to June 2020

• Training cleaners on ServiceMaster’s standards, products, processes and procedures

• Oversees staff performance and ensures all assignments are completed in accordance to set task schedule

• Train cleaners on task schedules specific to individual accounts

• Perform inspections and give constructive performance feedback to staff members

• Assign shifts and make necessary adjustment in case of call off or no shows

• Respond to customer complaints and request in a timely and caring manner

• Ensure compliance with safety and OSHA regulations

• Use proper PPE where required

• Opens and locks facilities, enable and disable security system as require. Lead Supervisor

St. Vincent Hospital - Little Rock, AR

June 2018 to December 2018

Being held accountable for managing direct reports and ensuring that they produce quality work ethics. Focusing on particular task schedules.

• Promoted within 4 months due to strong performance and organizational impact. Housekeeping

Residence Inn by Marriott Little Rock Downtown

June 2017 to June 2018

• Making sure the rooms are clean and presentable

• In charge of overseeing the work of housekeeping staff and ensure that the hotel is clean and tidy.

• Enforcing staff compliance with established safety and sanitation policies. Executive Housekeeping Manager

Holiday Inn Little Rock West

July 2016 to November 2017

• Being in charge of overseeing and directing the cleaning activities for a hotel or business. The work schedules are prepared and planned in advance. Also handles customer service and complaints as well.

• In charge of hiring and firing Individuals

Clerk Cashier

Mapco Mart - Little Rock, AR

August 2016 to February 2017

• Handling cash

• Debit, credit cards and checks

• Electronic scanners

• Cash registers to collect payments

• Maintain checkout areas

• Clean and report to customer inquiries

Full -Time Key Holder

Dollar General

October 2015 to September 2016

• Opening and closing store and performing various administrative duties.

• Assisting with customer service.

• Ensuring that the store is clean and organized, managing the alarm system as well. Education

Some college

University of Phoenix Little Rock - Little Rock, AR High school diploma or GED

Skills

• Housekeeping Management

• Residential Cleaning

• Cleaning Experience

• Shift Management

• Assistant Manager Experience

• Laundry

• Guest Services

• Front Desk

• Medical Scheduling

• Patient Care

• Management

• Supervising Experience

• Microsoft Office

• Microsoft Word

• Customer Service

• Cash Handling

• Data entry

• Office experience

• Phone etiquette

• Hotel experience

• Cleaning

Assessments

Customer focus & orientation — Proficient

January 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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