Mrs. Ashley L. Donahue

** ***** **.

Readfield, ME 04355

ad0m29@r.postjobfree.com

207-***-****

I am very outgoing and I am adaptable to any situation however stressful the job may be. I am a very motivated person who is dedicated to whatever the task is at hand. I am passionate about anything and everything that is put in front of me. I will work hard at whatever the task is until it is completely done. I am willing do anything for a company that enhances the customer’s experience. I have experience in multiple areas of programs such as: Microsoft word, office, PowerPoint, and excel. I am also familiar with the adobe reader and illustrator programs. CS5 was a program that I used a lot in college. I have at least 8 years’ experience with the Microsoft programs. I also have extensive agriculture experience for both family operated small farms to large farms that are family run. . I work hard and I am reliable with any job I encounter.

Personal Details

Date of Birth: July 19, 1988

Marital Status: Married

Mother of 3 children

Skills: I have exceptional customer service skills. I am friendly, approachable, stern yet not overly stern. I know how to appropriately handle certain situations without the need for conflict. I have over 12 years of customer service skills. I also volunteered over 80 hours of community service at a church when I was 15. It felt good to help others. I can multitask while still being able to help others. I like to work as a team or independently. I don't usually need to be told my job more than once as I learn fast. I know how to run windows programs and the internet. I am good on the computer. I am also active and always looking to take on new projects

Work Experience:

I currently am employed full time for State of Maine DHHS as a mental health worker 3. I serve the OADS department completing crisis work. Our office at DHHS takes crisis calls and serves 2200 clients per our district. There are many homes we have for people to use as transitional housing until they find a more permanent placement. We deal with many different situations of disabled adults.

New Communities INC. Formerly known as Medical Care Development. DSP/CRMA 02/22/2015 End date 02/05/2020

I was hired as of 12/22/2015 and have been there since. I have CPR, First Aide, Blood born pathogens, CDS, DSP, and CRMA 40 hour certificates that are all current. I care for adults who have physical and cognetive disabilities. I administer medications and help with personal care. Any task they need done to be able to live independently is what I do. I work full time right now. You must always be aware of your surroundings and watch the clients. You must know how to read body language as well as regular language. We clean apartments sometimes, help with laundry, assisting with walks around the town, running errands with them, and grocery shopping. We are also responsible for reporting abuse or neglect to DHHS and keeping records of how the day went.

Goodwill Hinckley Residential: Hired 09/24/2018 - 02/03/2020

I am a full time employee who is hired for DSP work. I am currently making $15.50 and hour. I work with young boys from the ages of 12-21 who need a psychiatric and physical level of care. It is probably the hardest job I have had in my 17 years of work experience. There is a high level of danger in the job I do. These children are needing to be in the residential program for a transition to go home.

Sunset Camps in Smithfield, ME. March 30, 2001 to August 28, 2002 (approx.) Customer Service Position.

I was only 13 being left to tend the customers on my own. Made food by phone and face to face orders. Also cleaned the camps for the customer anytime it was requested and brought them supplies they needed. I ran the register as well. I also ran the pizza oven, the fryers, the grill and stocked supplies. I was in charge of cleaning the showers upstairs and tending the game room. I also helped my elderly boss with ground maintenence.

Camp detailer/cleaner in Rome ME. June 12, 2002 - September 3, 2002 (approx.)Housekeeping Position.

I went in and cleaned the camps while guests were there and after they left. Made beds, cleaned rooms top to bottom in every room, and did general detailing. We also spent a few hours washing and folding the laundry and making beds with precise details. It was more of a maids position or houskeeping position. We would also clean the showers.

Childcare at the Fairfield primary in Fairfield, ME. January 1, 2005 to June 7, 2005 (approx.) Daycare Attendant.

I would watch the children that would attended the after school program would watch them from 2 p.m. until about 7 p.m. or when the parents would pick them up. We would play games in the gym like dodge ball or basketball. Sometimes we would show them a movie or have reading time but mainly the kids got to run around the gym having fun. We would play different games each night.

(Susan Dexter/Orr) in Pittsfield, ME. August 1, 2007 to January 2010 (approx.) Houskeeping Position/ Vet Tech/ Customer Service Postion.

She was very precise on how she wanted things done and I worked hard to make sure her specific list was done before I left each day and she was also very pleased with my work. I took care of her show quality dogs. I also cleaned her house and ran errands for her. I learned about being a vet tech from her also. Her and her husband Jason own the Sebasticook Valley Animal Hospital in Pittsfield. Both are licensed veternarians. I worked for her off and on for 3 years.

Dunkin Donuts KMD Waterville, ME October 14, 2008- Nov. 23, 2008 (approx.) Customer Service/Food Prep

I had to serve customers, take orders, help correct mistakes made on orders, and I had to help customers that were angry leave happy. We also counted and documented how much product was left at the end of night before throwing it away. I cleaned the machines at night and ran the drivethrough window with the head monitor as well. I also cleaned out the mini fridge.

Volunteer at DHHS in Oxford, ME. July 1, 2009 to October 30, 2009 (approx.) Office Assistant Position.

I would volunteer my time and complete all work in a few hours. I had helped everyone in the office file paperwork and catch up on their duties. I was an office assistant who alphabetized the files and made sure the paper work was in the right place. I created new folders for those who were new to the system. I sorted the mail and made sure it was in the right place.

Chicken Farm Montville, ME Nov. 30 2008 to Jan. 12, 2009 (approx.)

I worked for a farm that is under supervision of the large chicken farm in Turner, ME. We got baby chicks in and grew them up until they started to lay eggs. I worked with beak trimmers who came every 2 months to trim the new birds' beaks. They also vaccinated the birds. I helped do morning counts of the birds as some would pass in the night. I cleaned up the hallways, unclogged the silos when the feed lines would get stuck, do night checks on the birds to make sure they didn't overheat, and cleaned under the silos. I also learned how to run a big bucket loader. I also was in charge of maintaining the property. Lawn mowing, weed whacking and keeping the 5 barns clean. I was also in charge of making sure the feed lines remained open and that the water lines were clean and free of debris at all times so the birds had fresh water. I learned to withstand very hot temperatures as the baby birds required temperatures of 120 degrees at head level to survive.

Crabby Bills Restaraunt in Saint Petersburg Florida September 3, 2010 to April 18, 2011 (approx.) Waitress/ Customer Service Position.

I started as host and proved I was efficient and good at the job. I got moved up to waitress and became one of the top waitresses who worked there. Every customer left very happy and had good reports for my manager. I worked well as a team member and helped the other staff members. I was very good at multi-tasking with very little mistakes. I used the POS system daily to put in customers orders and print their checks. I prepped food in the back on slow times. I also rolled the silverware at shift end. I ran the dishwasher as well. I would help other staff wait and bus their tables on top of making sure my tables were satisfied. I would go in early to set up the tables and at night on shift end I would clean the restaraunt. Sweeping, mopping, and bussing the dirty dishes. The goal was to provide the best customer service around to beat competition.

Backyard Farms Sasonal Worker Position Nov. 15, 2009- Jan. 13, 2010 (aprox.)

I would show up each day prepared and excited to start a new day. Duties were to cut the tomatoes and stack and count them and log it into a quota system. I exceeded my amount of the rows assigned to me mid day and would go help others. I always stayed for overtime when it was offered to me. I helped in the pack house where the tomatoes were selected to go to the stores, palletized and sealed. I hung bug cards to deter the bugs from the plants when they would find a way to get into the greenhouse. Temperatures were very hot and sticky. I liked the heat. I also helped with crop care. The cleaning up of parts of plants and keeping little ground pests out of the greenhouse.

Panera Bread Sales Associate/General Employee Aug. 3, 2011- Oct. 2, 2011 (approx.)

My job was to prep product and sell it to the customer. If the customer needed anything I was expected to exceed the service for them. I greeted each person daily and personally completed their order. I cleaned the building every night, rand the dishwasher, prepped fresh food, monitored temps, kept a temp log, changed coffee pots every hour, stocked product and pulled product. Kept track of what was being thrown out or donated at the end of shift.

Colby College/Sodexo Cashier/Sales Oct. 13, 2011- Feb. 12, 2012 (approx.)

I was in charge of taking the orders and fulfilling them for the college students on campus. I worked the cash register each day, stocked product and made sure that each student was properly rung in. I prepped food and beverages. I also helped in register counts and nightly cleaning. I ran expresso machines and the cooler section.

Mount Saint Josephs Nursing Home Dietary Aide Position Oct. 13, 2011- Feb. 23, 2012 (approx.)

I worked in the kitchen of the nursing home. I prepped food and delivered it off the line to the residents. I also cleaned and sanitized all the materials after sending them up to the floors. 3 meals a day and snacks were served. If there was a complaint or a missing item I was in charge of bringing that item to the consumer and handling the complaint. I ran the dishwasher, sanitized carts, made sure carts were set up properly and in order from the first floor to the 3rd. They had a special order they went it. I also kept checks on the products and dates. Also helped prepped the food when we were short staffed. At one point I was working the food line. At the end of shift I ran the dishwasher and put the dishes away. I also swept and mopped the floor and re prepped the carts for the next morning.

Freihoffers Bakery Outlet Employee Position Feb. 18, 2013- Jan. 30, 2014 (approx.)

I started helping my uncle run his bread route in Lewiston, ME. That gave me first hand experience in the field. Customer Service/Marketing is a must We rotated product and spoke with customers daily. We used hand helds to check in the products at the vendors front doors. Then I worked at the Fairfiield location and there I ran the store by myself. I had to drop bank deposits at the end of shift into the safe, end of day paperwork, answer questions by the customers, run register, locate product and suggest/sell the product to the customer. I cleaned the warehouse at night. I made sure all the trays were stacked in the back, locked up the product, swept, mopped, and vaccuumed the store front, and checked store product one more time.

Day One Residential Treatment Center Nov. 15, 2017 to July 4th, 2018

I was a CRMA and direct care associate. I aided in the wellness of teen boys between the ages of 13 and 20 in a 6 month program. I administered medications daily and oversaw their well being. We had a very structured program and many rules to follow. I taught them daily living skills while they were rehabilitating. I cooked and filed paperwork. I brought the clients to the doctors and on outings into the community.

Education History

Lawrence High school in Fairfield, ME September 2004 to June 2006 Graduated with a GPA of 3.2

Skowhegan High School in Skowhegan, ME Aug. 2002- June 2004

KVCC September 2007- June 2008 studied BA in Accounting

UMA September 2009 studied Accounting

Art int. of PA 2010- 2011 studied MA in Graphic Art and Design

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