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Customer Service Real Estate

Location:
Hartford, CT
Posted:
October 26, 2023

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Resume:

ELENA MAILLET

Stratford, CT · 203-***-****

ad0m17@r.postjobfree.com

Highly skilled and dedicated Assistant/Bookkeeper with over ten-years of experience coordinating and supporting daily business and financial functions. Looking to utilize and expand her existing knowledge with interest to partner with an established employer who provides opportunity to showcase her extensive skills.

EXPERIENCE

2023 - PRESENT

LOAN OPERATIONS ASSOCIATE, TRIDENT FUNDING- SHELTON, CT

• Review funding packages with high attention to detail.

• Check completed packages for fraud, and compliance and ensure it is completed correctly.

• Ensure SalesForce matches the signed contract.

• Save & upload signed documents to deal in SalesForce.

• Work with sales and other internal teams to obtain missing documents.

• Processed all paperwork for closing.

• Entered all data on new files.

2015 – 2023

LOAN PROCESSOR, PRIME LENDING- SHELTON, CT

• Process and underwrite all loans for approval.

• Handled all broker loans for closing.

• Assisted 6 loan officers on all approvals, customer service and loans.

• Handled all customer service questions regarding loans.

• Communicated with attorneys, brokers, and real estate agents daily.

• Processed all paperwork for closing.

• Entered all data on new files.

2008 – 2015

PERSONNEL ASSISTANT, STRATFORD BOARD OF EDUCATION- STRATFORD, CT

• Develop tools and processes that facilitate ongoing audits and analyses of personnel data.

• Identified, executed, and managed deadlines, action items, and related schedules which ensured timely processing of required actions.

• Communicated with all organizational levels and coordination of meetings.

• Screen phone calls/e-mails and direct appropriately.

• Process invoices and maintain tracking expenses against budgets.

• Handle all new hires, paperwork, insurance, and benefits process.

• Process all interns and student Teachers.

• Handle all State reports and Certification renewals. 2003 – 2008

LOAN ANALYST, CTX MORTGAGE- MILFORD, CT

• Process and underwrite all loans for approval.

• Handled all broker loans for closing.

• Assisted 2 loan officers on all approvals, customer service and loans.

• Handled all customer service questions regarding loans.

• Communicated with attorneys, brokers, and real estate agents daily.

• Processed all paperwork for closing.

• Entered all data on new files.

EDUCATION

ASSOCIATES DEGREE, SACRED HEART UNIVERSITY

Business Management

SKILLS

• Proficient in Microsoft Excel, Word & Outlook.

• Ability to quickly learn new computer software.

• Experience in accounting and bookkeeping.

• Strong interpersonal skills & works well in

an independent and team environment.

• Effective communication skills and strong

attention to detail.

REFERENCES

Available upon request

2001 – 2003

OPERATIONS MANAGER, GOLF CENTER OF CT- SHELTON, CT

• Managed personnel of 20 employees and subcontractors.

• Conducted interviews and prepared paperwork for new hires.

• Handled all accounts payable and receivable also handled inventory and ordering supplies.

• Processed all banking transactions i.e., deposits, currency transactions, petty cash and daily cash out reports.

• Generated marketing and advertising for the golf center to potential new clients. 1999 – 2001

BOOKKEEPER THE CONSERVATIVE SYNAGOGUE- WESTPORT, CT

• Handled all accounts payable, accounts receivable, billing, invoicing, and petty cash.

• Processed all ordering and inventory control of products for school and office.

• Entered all new members into chaverware system.

• Answered billing and membership questions.

• Handled hiring, organizing, and assisted vendors for the social hall and building.



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