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Customer Service Human Resources

Location:
Las Vegas, NV
Posted:
October 26, 2023

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Resume:

Cynthia Shepard

408-***-***** ad0m0a@r.postjobfree.com

Administrative Professional

A professional with 10+ years of experience in the administrative field. I am available immediately and I look forward to continuing my career in an Administrative role. I am a quick thinker, dynamic in customer service, a team player, and problem solver.

CORE COMPETENCIES

• Experienced Admin Assistant • Recruitment • Onboarding • Office Management

• Front and Information Desk

• Attention to Detail

• Team Player

• Problem Solver • Project Management

• Microsoft Office

*Excellent Writing and Verbal Communication Skills

• Multi-tasker

•Customer Service

• Client Relationship Builder *Human Resources

EXPERIENCES AND ACHIEVEMENTS

APPLIED MATERIALS - Santa Clara, CA

Administrative Executive Support

• Reviewed and implemented policies on behalf of Executive Vice President to include planning, scheduling, team work oversight, executive memos, and maintained multiple calendars and filing systems. Answered multiple phone lines and resolved issues as appropriate.

Initiated all internal human resource-related transactions using Workday and Peoplesoft.

Processed all transfers, promotions, performance-related issues, and organization changes.

Coordinated group outings and events and scheduled all staff meetings.

Tracked, reconciled and submitted all department expense reports as well as contractor costs.

Processed purchase orders and approved payments.

Arranged and set up video conferences, prepared presentations for management using Excel and PowerPoint, and coordinated all participants.

Coordinated all department travel, both domestic and international.

HR Generalist

Implemented successful programs and policies in training, compensation structures, benefit packages, incentives, and new employee orientation.

Negotiated salary offers and dozens of signing bonus/relocation packages annually for exempt and non-exempt employees.

Served as Subject Matter Expert (SME) for employee separations and processed 425+ total.

Created and managed executive mentor program which was attended by over 600 in 2 years.

• Served as HR Support Partner for 600+ finance employees to advise on performance management, strategic planning, compensation analysis, training program development, headcount reporting/metrics, employee relations, database training, and compliance.

Implemented and maintained finance-specific rotation program that became a company model.

Processed day-to-day HR documentation in support of HR Head, organization, and team.

Developed new organization strategies, evaluated present and future staffing needs, strategized on organization challenges to develop solutions, and prepared organization metrics/reports to present data to management.

OTHER EMPLOYMENT

Howard Hughes Medical Institute at Stanford University

United Defense (formerly FMC Corp)

United States Army



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