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Well Being Customer Service

Location:
Tunisia
Salary:
25
Posted:
October 25, 2023

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Resume:

Ali Jeridi

Ariana,Tunisia +216-******** +216-******** ad0lyf@r.postjobfree.com

linkedin.com/in/ali-j-

PROFILE SUMMARY

TRANSPORTATION AND LOGISTICS

Experienced transportation specialist dedicated to safely and efficiently moving people and goods between locations.

Proficient in determining optimal driving routes to ensure secure and punctual transportation outcomes.

WORK EXPERIENCE

Expert Driver Dec, 2018 - Dec, 2023

OMV (TUNISIEN) PRODUCTION GMBH- Les Bergers Du Lac1- Tunis

As an essential part of my comprehensive expatriate services, I provided valuable support by managing transportation documentation. This ensured a seamless arrival and departure process, dedicated to enhancing the satisfaction of our esteemed clients.

In my role, I was dedicated to ensuring a warm reception for expatriates at the airport and offering continuous assistance as they smoothly transitioned to their assigned hotels.

Acknowledging the significance of a welcoming environment for expatriates during their early stages, I accompanied new foreign staff, aiding their adaptation and addressing their requirements.

Beyond their initial arrival, I prioritized expatriates' well-being by providing ongoing support. This involved facilitating departures, managing administrative tasks, overseeing vehicle maintenance, and ensuring clients' safety and comfort as a certified defensive driving expert. Professional Driver Oct, 2016 - Nov, 2018

Vip Car Tunis

Responsibly chauffeured residents according to the schedule, ensuring their safe return to the building with care.

Ensured the vehicle maintained a clean appearance and operated smoothly.

Reported mechanical requirements and repairs, prioritizing vehicle safety and efficiency.

Maintained a safe environment by attentively following instructions, proactively preventing accidents, and strictly adhering to safe work practices. Extrat Driver Jun, 2015 - Oct, 2015

Class A Company Driver Tunis

Followed instructions and adhered to all laws and policies for each delivery task.

Loaded and properly secured products within the delivery vehicle, guaranteeing the safe transportation of merchandise without any harm.

Evaluated and selected the most suitable travel routes to ensure timely and secure deliveries.

Effectively and courteously communicated with customers. Service Manager Mar, 2015 - May, 2015

Race World Team Arabie Saoudite

Serving as the Purchasing Manager for the Maintenance Department, the role involved overseeing the procurement process.

Proficiently managed the inventory of factory supplies and materials in the store. I was responsible for inputting and processing orders into the computer system.

Addressed employee inquiries and maintained track of supply inventory, particularly for Pre-Rally maintenance. Another crucial aspect included preparing parts in alignment with work orders.

Consistently offered support to Rally participants, assisting them with services like providing road- books and arranging accommodations.

Commercial Agent And Parking Manager Jul, 2008 - Mar, 2015 Dine Rent a car Airport Tunis Carthage

Supervised the Parking and Maintenance Garage, skillfully orchestrating its day-to-day operations, guaranteeing smooth functioning from opening to closure.

Ensured superior customer service by promptly addressing requests. Regularly inspected and maintained collection equipment and security systems. Managed resource supply and equipment upkeep efficiently.

At the Rental Service Office, my tasks involved welcoming customers, addressing inquiries and requests professionally, and ensuring the delivery of high-quality services.

Accurately documented customer information and provided necessary details. Assessed rental car conditions during operations, collaborating with the team to streamline administrative procedures. Receptionist Jun, 2006 - Aug, 2006

Hôtel Club Meninx Djerba Tunisia-Djerba

Provided a warm welcome to visitors, including customers, suppliers, and service personnel.

Efficiently managed incoming and outgoing calls, emails, mail, and parcels (arrival/departure).

Arranged bookings for cars and restaurants.

Collected notes and conveyed messages, adeptly managed the Kardex program for guest information and requirements.

Control and Quality Mar, 2003 - Jun, 2003

British Gas Gabes

Managed Gas Pipeline Control (PP Damage Style) for monitoring and oversight.

Conducted post-pipeline hard coating testing.

Shared quality-related information with the team, management, and relevant stakeholders to uphold transparency and facilitate enhancements.

Ensured that all quality control activities were conducted in accordance with safety protocols and guidelines.

EDUCATION

Defensive Driving 2019 - 2023

Specialized Training Firm, Tunis

Formation #Lean 2021

Linkedin

Petroleum Engineering 2020

Dreams’N Motion Tunisia, Sfax

Office Training 2020

Sucess Vocational Training Center, Ariana

Associate of Arts in Communication Sep 2016 - Aug 2016 Online

Hotel Reception 2005 - 2006

Meditereanean Center for Executive Training, Djerba SKILLS

• Customer Service

Skills

• Effective Time

Management

• Safe Driving Practices

• Communication Skills

• Knowledge of Traffic Laws and Regulations

• Highly Motivated

LICENCES

Class A1 Mar,2003 - Jan 2033

Tunisia

Class B Mar 2005 - jan 2033

Tunisia

Class H Mar 2005 - Jan 2033

Tunisia

Class C Feb 2023 - Jan 2026

Tunisia

LANGUAGES

• English

• French

• Arabic

• Italian



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