Marcela Garza

*** **** **** *** *********, TX *8130 830-***-**** ad0lxa@r.postjobfree.com

Skills

Professional, energetic, and personable sales representative/ administrative assistant. Experience completing

sales, helping customers, and operating office, with minimal or no management present. Ability to adapt to

change, multi-task, and adjust in a fast paced environment. Reliable and efficient team player with excellent

communication skills, attention to detail, and passion for building impactful customer relationships.

Experience

OCT 2022- AUG 2023

Primelending Mortgage- Sr, Loan Processor.

● Facilitate loan origination and processing for a diverse range of mortgage products

● Conduct thorough assessments of loan applications, verifying financial documentation and property

details to determine loan eligibility.

● Providing customer service by assisting borrowers to gather required documentation and guide them

through the loan process, ensuring timely submission and compliance with regulatory guidelines.

● Ensuring to stay up-to-date with industry regulations, loan products and market trends to provide

accurate and most current products to inform borrower’s, as permitted per regulations.

● Communicated with all parties involved in the transaction with status of the loan and requested

pending or needed documentation for a Final Approval.

JAN 2013- OCT 2022

Caliber Home Loans, INC - Sr. Loan Processor

● Assisted Loan Officer to structure, prepare loan application and collect supporting documentation to

best suit the borrower’s current situation.

● Prepared and conducted thorough review of all verified information for submission to underwriter for

credit approval.

● Coordinated with appraisers, title companies, and other third party vendors to obtain the necessary

documents required per loan product and property.

● Review appraisal, property title, insurance and survey in addition to other property reports for any

discrepancies and obtain what was needed to resolve any issues and avoid delays in the process.

● Advised and organized office sales events allowing loan officers to market and grow their business.

AUG 2012- JAN 2013

Sente Mortgage - Loan Processor

April 2010- AUG 2013

Wells Fargo Home Mortgage - Loan Document Specialist/ Loan Processor

Education

Jan 1991- May 2001- Southwest Texas Junior College - General Studies

Language: Fluent English, Fluent Spanish

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