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Sales Representative Maintenance Services

Location:
Port Harcourt, Rivers, Nigeria
Posted:
October 25, 2023

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Resume:

Nyenwe Emmanuel Chizim

Port Harcourt, Rivers State

+234**********, +234**********

ad0lw8@r.postjobfree.com

ad0lw8@r.postjobfree.com

Experienced Composite Repairs Technician with over three years experience in oil and gas industry. Excellent reputation for resolving problems, improving client’s satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Enthusiastic Sales Representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales and customer relationship and training in market strategies. Motivated to learn, grow excel in sales.

Multi-talented HSE officer consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills

Maintenance and repairs Composites expertise

Emergency repairs (leaks on gas pipe)

Work History

Safety Watch

Stand Atlantic Ltd, 145A Eti-Osa Way, Dolphin Estate, 106104, Lagos

Eliminated dangerous behaviors potentially impacting worker safety in operations settings through careful analysis and process optimization.

Developed special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Developed recommendations to reduce hazards by improving gear behaviors and procedures.

Built successful hygiene programs based on techniques such as atmospheric monitoring and noise surveys to provide ongoing worker support. (Total Energy platforms: FSO Unity n OML 58)

Composite Repairs

Santakay Nig. Ltd, Port Harcourt, Rivers State

Developed team communications and information for toolbox meetings.

Developed special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Worked with oil and gas clients to understand needs and provide maintenance services.

Maintained excellent attendance record, consistently arriving to work on time.

Led composite repairs team in delivery of plant shut down project, resulting in plant start-up.

Resolved leak and corroded pipe problems, improved operations and provided exceptional client support.

(Arrested Leaks at Exxonmobil fields; OSO, USARI, YOHO, EAP, EDOP, ASABO and EKPE Offshore platforms).

HSE Officer

Melsmore Marine Nig. Ltd, Port Harcourt, Rivers State.

Eliminated dangerous behaviors potentially impacting worker safety in operations settings through careful analysis and process optimization.

Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.

Developed recommendations to reduce hazards by improving gear behaviors and procedures.

Evaluated workplace conformance with ISO standards and Government regulations, implementing immediate strategies to resolved efficiencies.

Collected samples of materials and coordinated testing for hazardous conditions.

Optimized new employee training on gear and procedures to maximize team safety.

Managed quality assurance program, including on-site evaluations, internal audits and client surveys.

Developed team communications and information for safety meetings.

Increased client satisfaction by resolving safety issues.

Drove operational improvements which resulted in savings and improved profit margins.

Sales Representative

Far-East Mercantile Co. Ltd, Port Harcourt, Rivers State

Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.

Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.

Devised and implemented product strategies for filling market gaps and driving consistent sales.

Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.

Drove business development through proactive networking and relationship-building strengths.

Exceeded sales goals by at least 80% for 4 quarters in row.

Identified client needs, built relationships and overcame objections to drive sales.

Communicated with customers to understand needs and recommend appropriate solutions.

Utilized professional sales techniques to persuasively communicate with clients.

Retained excellent client satisfaction ratings through demos and follow-up with customers on how the products are working.

Determined problem areas and resolved issues related to profitability and business objective achievement.

Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.

Resolved warranty issues that impacted sales and business outcomes.

Built business by hosting and attending events, launching special promotions and reaching out to local experts.

Boosted brand awareness, implemented promotional campaigns and employed sales tactics for increasedsales.

Set-up calendar with customer birthdays and other special events for personal touch.

Documented all customer interactions using Ms Word and Excel to capture data in processing system.

Managed business development initiatives by developing impactful customer relationships and executing benefit-oriented presentations to increase revenue.

Pursued minimum of 5 new leads each month.

Recommended accurate and effective solutions to customers after identifying problems.

Surpassed sales objective by 80% for 3 years byconstituting and cultivating productive partnershipswithclients.

Exceeded established sales goals and increased client retention by 80%.

Completed customers contracts and warranties as part of administrative aspects of sales.

Brought customer satisfaction index levels from unsatisfactory to levels acceptable to manufacturer.

Increased revenue by acquiring new customers and determining needs to offer relevant products.

Assisted in process placement and visual merchandizing, maintaining attractive and inviting appearance.

Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.

Proactively managed client correspondence and recorded all tracking and communications.

Coordinated trade shows and created market collateral to reach greater potential customers.

Educated senior staff on product usage and maintenance.

Setup over 4 new accounts in a month.

Helped resolved client problems quickly with superior customer service.

Developed and delivered engaging sales presentations to convey product benefits

Trained and mentored 5 new sales representative.

Education

PGD Microbiology

University of Port Harcourt – Port Harcourt

B.Sc. Human Anatomy

University of Port Harcourt – Port Harcourt

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.

Supervised team of 5 staff members.

Resolved product issues through consumer testing.

Documented and resolved gas leaks which led to plant start-up.

Certifications

HSE Competency Development Course

Helicopter Underwater EscapeTraining.

IOSH (Managing Safely)

Diploma in Applied Information andTechnology

General HSE

2021-09–Current

2019-06–2021-04

2016-06–2019-06

2016–06–2019-06

2012-02 – 2015-05

2012-09- 2013-08

2004-01 –2008-09

2022-01

2021-05

2018-06

2017-07

2011-03



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