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Customer Service Rep

Location:
Phoenix, AZ
Posted:
October 24, 2023

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Resume:

MADISEN SOUTH

*** * *** ***** ******, Goodyear, AZ 85338 · 951-***-****

ad0lvv@r.postjobfree.com

Seeking a position in a challenging and fast-paced environment where my experience providing administrative support, excellent customer service, internal and external communications skills, organizations and planning, coordinating and telephone coverage will be found valuable.

SKILLS

·Proficient in MS Office

·Knowledgeable with Adobe Acrobat

·Accounting Software: QuickBooks, ComCept

·Excellent written and verbal Communication skills

·Adapts to any environment

EXPERIENCE

MARCH 28, 2022 – PRESENT

PUBLIC SAFETY DISPATCHER, GRAND CANYON UNIVERSITY

Receiving emergency and non-emergency calls, after-hours requests, monitoring computerized alarm and access control systems, providing police and EMS dispatch and radio communication management. Receive, record, and relay information for service by telephone and two-way radio in CAD. Record detailed information into logs as required. Cooperate with campus staff and external law enforcement agencies conducting investigations.

MAY 2021- MARCH 2022

MOTOR VEHICLE DIVISION, CITY OF CHANDLER

Providing excellent and efficient customer service, working as a supportive team member, handling computing and collection tasks, performing accounting duties by reconciling daily batch work, providing service to customers, retrieving information from an electronic database, and promoting the office policies and pressures equitably.

FEBRUARY 2021- APRIL 2021

POLICE DISPATCHER, CITY OF CHANDLER

Coordinate and transmit details to officers and contact other emergency personnel. Provide assistance to officers by answering queries about things like drivers license and warrant information.

JULY 10, 2017- JANUARY 29, 2021

ADMINISTRATIVE ASSISTANT, NATIONAL COATINGS AND SUPPLIES

Customer Service Representative, Answer phones and emails, Process Orders, AP & AR Processes, Daily supply ordering and inventory tracking, Scheduling, Audit Prep.

JUNE 5, 2017 – JULY 7, 2017

FINANCIAL ANALYST, RICHGROVE CITRUS COMPANY

Prepared Invoicing, Processed Payroll, Created Billing Statements, Balanced Financials, Maintained Client Relationships

DECEMBER 7, 2015 – JUNE 5, 2017

ACCOUNTING CLERK, JOSEPH WILEY, CPA

Assisted with client tax returns, Entered all financial statements, Tracked and entered daily transactions and billed hours, Answered phones and client emails

JANUARY 2014 – DECEMBER 2015

CUSTOMER RELATIONS SPECIALIST, RED BARN RANCH WHOLESALE

Received, processed and shipped orders, Customer Service, Inventory audits, Organized merchandise on floor, Managed and educated other employees on how to perform efficiently and in a timely manner

EDUCATION

FORENSIC PSYCHOLOGY & COMMUNICATIONS, GRAND CANYON UNIVERSITY

Currently in the process of getting Bachelors Degree in Communications, as well as taken psychology courses.

ACCOUNTING & NUTRITION COURSES, IRVINE VALLEY COLLEGE

Captain of Girls Soccer team, Accounting and Nutrition courses

GENERAL STUDIES, CORONA SENIOR HIGH SCHOOL 2012

Varsity Girls Soccer team starter four consecutive years



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