Customer Service Representative
Resume:
Kourtney A. Sankey
Customer Service Representative/Bank Teller - Nix Financial
Torrance, CA 90502
ad0lvd@r.postjobfree.com
To demonstrate my ability as a competent secretary/customer service representative and to utilize my clerical skills and abilities to a growing program or department. Willing to relocate to: Moreno Valley, CA - Gardena, CA - Carson, CA Authorized to work in the US for any employer.
Work Experience
Behavioral InterventionistIntercare Therapy - Torrance, CAMay 2022 to March 2023
Helping autistic children, learn, read and write, for every day life. So they can grow up to be independent.
Child care associate
Dizzy busy bee's childcare - Los Angeles, CA
September 2019 to Present
Helping assist kids with, activity, homework, etc. Customer Service Representative
ACE Cash Express - Long Beach, CA
August 2018 to September 2019
Responsible for maintaining a balanced register till daily, processing personal, pay day and title loans, check cashing, processing bill payments, supplying money orders, also processing money gram, filing, helping customer with questions, and product information, answering multiple phone lines. Customer Service Representative/Bank Teller
Nix Financial - Long Beach, CA
January 2011 to August 2018
8/2/2018: Present: Responsible for maintaining a balanced register till daily, processing personal, pay day and title loans, check cashing, processing bill payments, supplying money orders, also processing money gram, filing, helping customer with questions, and product information, answering multiple phone lines. Customer Service Representative
Toys R Us - Torrance, CA
February 2011 to September 2011
Responsible for maintaining a balanced register till daily, stocking shelves neatly, ensuring all customers received excellent and courteous service, prompt, and efficient. Answering any questions the customers may have or properly directing the customers to the proper manager. Also assisting with the needs and purchases of the customers. I was also responsible for processing sales and refund transactions, networking with other Toys R Us locations. Maintaining a clean working and shopping environment for staff and customers.
Customer Service Representative
Torrid - Downey, CA
April 2009 to August 2010
Processing sales and refund transactions. Assisting customers with questions or concerns. Stocking merchandise on sales floor properly and efficiently. Responsible for ensuring all merchandise was properly tagged. Keeping a balance of the cash registers till daily. Being responsible for property inventory.
Clerk and Caretaker
Del Amo Park - Carson, CA
March 2005 to February 2006
Provided after-school child care for children ranging from 6-12 years of age. Assisted the children with homework, monitored them while they played, directed and administered art work materials and activities. Provided the children with snacks, chaperoned the children on field trips, and maintained a clean environment for children to thrive in.
Customer Service Representative
Sav On - Carson, CA
March 2005 to February 2006
Responsible for keeping shelves neatly stocked. Processing sale transactions, maintaining a clean work and shopping environment. Assisting customers with questions and product information. Education
High school or equivalent in Medical Insurance Billing and Coding ABC Adult School - Cerritos, CA
2008 to 2009
Skills
• Call Center
• Customer Care
• Customer Service
• Customer Support
• Bank Teller
• Credit Union
• Cash Handling
• Cashier Customer Service
• Front desk (8 years)
• Administrative Experience (8 years)
• Medical Billing
• Childcare
• English
• QuickBooks
• Early childhood education
• Medical terminology
• Computer skills
Certifications and Licenses
Medical Billing and Coding
Present
Additional Information
• Computer Skills: Software Proficiency with Microsoft Office: Microsoft Word, Excel, Access, Word Perfect, Data Entry, Outlook, Publisher, PowerPoint, and types approximately 40+ words per minute
• Proficient in Business Communication, Administrative Secretarial Procedures, Business spelling and proofreading skills, etc.
• Exceptional Verbal/Written & Interpersonal Communication Skills
• Meeting Facilitation & presentation skills
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