Meranda C Garcia **** Pin Oak Drive, Amelia, OH **102 513-***-**** ad0ltc@r.postjobfree.com

Objective

Energetic and dependable individual seeking a position in a challenging yet rewarding position that will offer opportunities for professional growth.

Skills & Accomplishments

Team player with a positive attitude

High Customer Service Standards with Strong Problem-Solving Ability; Experienced with listening to concerns and resolving any potential issues

Able to Work in a Fast Pace High Volume Environment

Safety first mentality dedicated to Process Improvement and Quality Control Standards

Solid Organizational Skills, Planning, and Time Management with Excellence Communication Skills

Proficient with using Computer Programs for Data Entry and preparing daily reports

Work Experience

The Christ Hospital Health Network, 4460 Red Bank Rd, Cincinnati, OH 45227

Scheduler 03/2018- 07/2019

Answer phone calls to our dedicated scheduling line and book appointments for consultations, surgeries, and follow-up visits

Greet patients who walk into the clinic and assist them with booking future appointments

Call patients two days prior to their appointments to remind them of their day and time

Change appointments for patients and communicate with other health care professionals about changes to preparation

Follow up with patients to ask about the level of service they received

Work in emergency appointments and resolve scheduling conflicts

University of Cincinnati Medical Center, 234 Goodman St, Cincinnati, OH 45219

Patient Access Representative 09/2017- 03/2018

Processes the information required for admittance, dismissal, and insurance billing

Greets patients and their caregivers and records pertinent information into a computer database

Records insurance information and obtains pre-approval for treatment if needed

Relays information between patients and other staff members, and provides them with updates as needed

Keeps paper and electronic medical records, and updates these records as needed

Ford Motor Company, Sharonville Transmission Plant, 3000 E Sharon Rd, Cincinnati, OH 45241

Machine Operator 08/2016- 03/2017

Setting up machines to start a production cycle

Controlling and adjusting machine settings

Feeding raw material or parts to semi-automated machines

Inspect parts with precision and measuring tools

Education

Amelia High School 2008-2012

High School Diploma

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