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It Support Officer

Location:
Lagos, Nigeria
Posted:
October 24, 2023

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Resume:

RESUME

ESANG, VICTOR BASSEY

A self- motivated individual with excellent analytical, inter-personal and communication skills. A good team player who delivers quality results within time and budget constraints with minimal supervision and a man who does not believe in problems but sees every challenge in life as a propeller into excellence.

Contact Information

Address: 72/176 Ogui Ring Road, Asata, Enugu, Enugu State.

Phone: 080********, 080********, 080********

E-mail: ad0lt1@r.postjobfree.com, ad0lt1@r.postjobfree.com, ad0lt1@r.postjobfree.com

Education / Qualifications

●2007 – 2009 MCSE/MCITP (Server Administration)

NIIT, 30 Udosen Uko Street, Uyo, Akwa Ibom State

●2003 – 2006 HND, Electrical/Electronic Engineering

Federal Polytechnic, Nekede, Owerri, Imo State.

●2000 – 2003 OND, Electrical/Electronic Engineering[Upper Credit]

Federal Polytechnic, Nekede, Owerri, Imo State.

●1987 – 1992 Senior School Certificate

Pinn Margaret Secondary School, Atakpa Street, Calabar, Cross River State.

●1981 – 1986 First School Leaving Certificate

Primary School, Idang Street, Calabar, Cross River State

Professional IT Certification/Membership

1. Microsoft Certified Systems Engineering(MCSE): System/Network Engineering

2. Microsoft Certified Technology Specialist(MCTS)

3. Microsoft Certified IT Professional(MCITP): Server Administrator

4. Microsoft Certified IT Professional(MCITP): Enterprise Administrator

5. Member, Nigeria Computer Society(NCS): In View

6. Member, Microsoft Certified Professionals(MCP); MCP ID: 7261237

Job Roles / Experience

January 2014 – Till Date

Regional IT Support Officer/Network Administrator

Niger Insurance Plc.,

72/176 Ogui Road, Enugu, Enugu State.

Responsibilities:-

-Analyze, resolve end-user software program and connectivity issues and providing

end user training where required

-Ensure connectivity of all workstations

-Administer and maintain end user accounts, permissions and access rights

-Ensure periodic servicing/maintenance of all computer servers, workstations, desktops, laptops and all other related systems based on system servicing and maintenance policy

of the region including the associated branches

-Perform system network and security audits

-Perform system backups and recovery procedure

-Configuration of cisco routers.

Above responsibilities covers the following states in Nigeria; Enugu, Imo, Ebony, Anambra, Abia, Rivers, Bayelsa, Delta.

August 2009 – December 2013

NIIT, 30 Udosen Uko Street, Uyo, Akwa Ibom State

Trainer/Technical Officer, Server Administrator and System Engineer

Responsibilities:-

●Planning, implementing and maintaining domain-based network environment including users, groups and computers with appropriate data-level security.

●Installing, configuring, administering and troubleshooting, Microsoft windows XP, windows vista, Microsoft windows server 2003 & 2008, Microsoft Exchange Server 2003. Microsoft Exchange

Server 2007

●Implementing, managing and maintaining a Microsoft windows server 2008 network infrastructure including tasks such as DHCP, DNS, WINS, securing IP traffic with IPSec

●Designing of Local Area Network(LAN) in the Centre

●Delivery of training sessions at NIIT, Uyo in the following programs – MCITP, CompTia A+/N+

●Presentation of training programs to prospective students/clients and training support services

●Troubleshooting, maintenance and repairs of computer systems

October 2007– October 2008: NYSC

Zunic Education Centre, Oyigbo, Rivers State.

Mathematics, Physics, Computer Science, and Chemistry Teacher

NYSC NO.: A001212839

NYSC REG. NO: NYSC/RV/OWP/07/166403

January 2003 – December 2003: INDUSTRIAL TRAINEE

Nigerian Telecommunications Plc., Uyo, Akwa Ibom State

RF Technician-Exchange Department

October 2001 – January 2002: ATTACHE

Nigerian Telecommunications Plc., Uyo, Akwa Ibom State

MDF Department

●Maintenance and repairs of Telecommunication gadgets and equipment

Skills

●Excellent oral and written communication skills.

●Good Interpersonal relations and ability to work in a challenging and dynamic environment.

●Confident user of the Microsoft Office Suite – Word, Excel, PowerPoint, Access, Outlook.

●Computer system repairs & maintenance

●Proficiency in cloud computing

●Proficiency in VMWare, Virtual PC and other virtualization environment

●Proficiency in graphic design using CorelDraw Graphic suite

Personal Information

Surname: ESANG

Other Names: Victor Bassey

Date of Birth: September 12; 1978

Sex: Male

Marital Status: Married

State of Origin: Akwa Ibom

L. G. A.: Oron

PROFESSIONAL TRAINING

(November 2008 – April 2009) AKS-NNPC/MPN & KPL/IBM

Graduate Trainee in the Following:

1. Project Management

2. Entrepreneurial Development

3. Business Development & Consulting

4. Microsoft Office Tools: Word, Excel, PowerPoint, Access & Outlook

5. Web Design

6. Basic Networking

7. Introduction to Linux

EXTRA CURRICULAR ACTIVITIES

Playing Scrabble

Playing Chess

Swimming

Reading Magazines & Journals

REFERENCES

Mr. Samson O. Amoran

Zonal IT Representative

Ecobank Plc

Aka Road, Uyo, Akwa Ibom State

081********

ad0lt1@r.postjobfree.com

Mr. Olayinka T. Olagunju

Unit Head, ICT Infrastructure

Niger Insurance Plc.

48/50 Odunlami Street

Marina, Lagos State

070********

ad0lt1@r.postjobfree.com

Mr. Martins N. Ogbonna

IT Support Officer

Niger Insurance Plc.

9, Lagos Street (Opp. AirForce Sec. Sch.)

Rumoumasi, Port Harcourt

Rivers State

080********

ad0lt1@r.postjobfree.com



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