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Customer Service Staff Development

Location:
Melbourne, FL, 32940
Posted:
October 24, 2023

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Resume:

Summary

Demonstrates ability to complete tasks accurately despite interruptions and completing demands.

Enthusiastic Assistant Manager offering 10 years of experience in leadership roles.

Excellent team leader and problem solver with resourceful and flexible approach.

Knowledge about retail operations and best practice.

Skills

Caregiver and family support

Merchandising

Budget support

Inventory Management

Staff Development

Customer Relations

Experience

Burlington Melbourne FL

October 2023-Current

• Deliver excellent customer service, with a positive attitude

• Process layaways, returns and exchanges

• Unload incoming product, inventory, pricing, building displays, feature sale products

• Perform tasks as assigned by manager

Only The Good Stuff Antiques

November 2019- December 2022

Set up Rooms (sections) Designs, ( incorporated Antiquities’ for display.)

Set up stock, package

Cashier

Event planner

Took Inventory

Owner Lisa Pierce 585-***-****

Cashier/ Associate – Burlington (South Carolina)

September 2018-02/2019

Deliver Excellent customer service, with a positive attitude

Process layaways, returns and exchanges

Unload incoming product, inventory, pricing, building display’s, feature sale products

Perform tasks as assigned by manager

Property Manager – Fleming Rentals (Cowpens, SC)

June 2010- Current

Coordinated maintenance and repair requests

Directed sales and marketing plans to maximize rental income and increase occupancy rates.

Maintained accurate records of all correspondence with and from tenants.

Living Support Specialists- Greenville County Disabilities and Special Needs Board (Greenville, SC)

October 2006- August 2007

Treated patients suffering from variety of illnesses and ailments, including heart attacks, strokes, motor vehicle accident injuries and mental disabilities.

Assistant Manager- Blockbuster Video (Spartanburg SC)

September 1999- 2004

Enhanced sales by implementing merchandising and promotional improvements

Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.

Providing leadership and direction for employees, supervise activities to drive productivity and efficiency.

Education and Training

Phlebotomy: Greenville Technical College, Greenville, SC

Hospitality Administration and Management: Monroe Community College Rochester, NY

High School Diploma: Thomas Jefferson High, Rochester NY

References

Robert Fleming 864-***-****

Sadie Home 864-***-****

Lisa Pierce 585-***-****



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