Customer service

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

NOMCA JIMENEZ

BROWNFIELD, TX

806-***-**** *****.****@*****.***

Analytical Quality Improvement Coordinator highly effective at clinical care, coding and compliance reviews. Well-versed in latest standards and techniques. Pursuing long-term position with room for growth and career advancement.

Innovative, customer-oriented healthcare administrator with background in managed, ambulatory and long-term care. Strong background in quality assurance, claims analysis and management principles and practices. Seeking a leadership role within an integrated delivery system.

Customer service oriented Medical Assistant skilled with greeting patients, scheduling appointments and preparing patient charts.

Effective Medical Assistant who adapts easily to changing environments and demands. First aid and safety

Medication administration

Patient care

Progress documentation

Clinical quality program standards

Precepting

One-on-one instruction

Medicaid management information systems

Scheduling

Bilingual in [English ] and [ Spanish ]

Fluent in [spanish ]

Learning management systems

Strategic decision-making

Planning and development

Payment processing

Supervisory training

Healthcare billing

Policy and program development

Records maintenance

Information collection

Analytical thinking

KFC RESTURANT

Cashier/ cook/ training for shift supervisor Brownfield, TX May 2015 - October 2016 Verified data integrity and accuracy.

EDUCATION

Copied, logged and scanned supporting documentation. CAREGIVER

Personal Caregiver Brownfield, TEXAS February 2013 - July 2014 Assisted residents with bathing, dressing, feeding, lifting and transferring. Ensured safety and well-being of patients.

Established and maintained systems that safely met residents' needs. Communicated goals, plans and progress to parents or guardians. Helped residents with bathing, dressing, feeding, lifting and transferring. HIGH SCHOOL DIPLOMA

Penn Foster High School online

Brownfield, TEXAS Current

Continuing education in [administrative assistant]

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