Melissa Perales
Pharr, Texas 78577
ad0lqm@r.postjobfree.com
OBJECTIVE:
Desire a long- term position where I can expand my ability and skills that I have learned. EDUCATION:
South Texas Vocational
Graduated May 2009
GPA: 4.0
Rio Grande City High School
Graduated, 1990
Answering telephone, faxing, copies, medicare & medicaid benefits, referrals for other doctor’s offices customer service with patients, calling insurance to check benefits for patients, copayments and benefits
EMPLOYMENT HISTORY:
I worked for the mortage industry for several years as a loan officer from 2005 to 2011. In which the mortage industry was down I went back to school and study medical office specialst. BABIES & CHILDREN
RECEPTIONIST
May 2010 thru June: 2012
Greeting and welcoming guests and providing them with a positive first impression of the organization.
Directing guests and answering their questions.
Notifying other workers of visitor arrival.
Maintaining security and telecommunications systems. Dr. Leonardo Garcia
RECEPTIONIST
July 2012 thru July 2013
is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, ... TELEPREFORMANCE
July 2013 thru Aug
Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information.
ATENTO
Sept 2020 thru Nov 2020
Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information.
TTEC
Dec 2020 thru February 2021
Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording 11 account information. Give customer balance for there checking or saving account handle fraud claims, credit and checking print out bank statement to be mail to customer and provide the most best service we can provide to our customers