SHELLIE PALMORE-GUEDRY

**** ***** **** *****

Arlington, Texas 76012

***/ ***-**** ****

ad0lqa@r.postjobfree.com

SUMMARY

I am very passionate about helping others in any capacity that I can. I wish to secure a position utilizing my communications knowledge, administrative experience, investigative, record keeping, and customer service skills.

EXPERIENCE

4/22- SENIOR LIVING PROPERTIES, Bedford, Texas

Medicaid Pending Specialist/ABOM

Assist residents and their families with nursing home Medicaid applications and submit to Texas Health and Human Services Commission. Assist residents with their pending SSA/SSI applications in gathering information to submit to Disability Determination Services. Assist the Business Office Manager and Administrators with any questions regarding nursing home Medicaid. Screen potential residents coming in as Medicaid Pending.

11/20-4/22 CREATIVE SOLUTIONS IN HEALTHCARE, Fort Worth, Texas

Pending Program Specialist

Screen Medicaid pending applications and reviews that need to be submitted to TX HHSC and make sure they are well prepared with all verifications and supporting documents. Screen and determine if a potential resident is currently eligible for Medicaid. Help facilities and families prepare for a fair hearing with HHSC and act as an advocate for the resident/family.

12/18-11/20 PARALLON/MEDICAL CITY ARLINGTON, Arlington, Texas

Medicaid Eligibility Specialist

Complete applications for SSA (SSI/SSDI) and Medicaid applications to Texas Health and Human Services Commission, assist family members with any questions about Medicaid services and applications for services.

07/17-11/18 DAYBREAK/UNIFIED CARE GROUP/CAREGIVER, Fort Worth, Texas

Eligibility Specialist

Complete applications for Rep Payee to SSA and Medicaid applications to Texas Health and Human Services Commission, assist family members and support managers with any questions about Medicaid services and applications for services. Monitor and help maintain individuals Medicaid services.

01/96-5/17 HEALTH AND HUMAN SERVICES COMMISSION, DFW, Texas

Long Term Care Eligibility Specialist

Review financial records for eligibility determination, interview individuals and their families, document information gathered, verify and investigating case data, explain program benefits and requirements, provide information and referral services to individuals, their families, providers, agency staff and the general public, and review eligibility of individuals for continuing services. Assistant supervisor since 2/2008 providing training and mentoring to employees, meeting deadlines, completing reports, managing caseloads and handling all supervisor duties when unavailable.

9/94-10/95 TEXAS DEPARTMENT OF HUMAN SERVICES, Arlington, Texas

Clerk III Receptionist

Answered/routed incoming calls to approximately 37 employees, took messages and making referrals. Greeted visitors and assisted staff in placing calls. Kept the telephone list current; kept statistical data of calls and referral lists of other agencies. Sorted mail and distributed monthly reports, typed and requested monthly denied cases and booked the conference room.

PROFESSIONAL ACTIVITIES

2007 NAVY MOTHERS’ CLUBS OF AMERICA

Past National Commander, Local Commander, Judge Advocate

EDUCATION

University of Texas @ Arlington, 1989

B.A. – Communications, Radio Television Production

References available upon request.

REFERENCES

Kim Dailey Connor-Yesenik ad0lqa@r.postjobfree.com 817/924-8600

Former employer

Jane Fowler-Hagler ad0lqa@r.postjobfree.com 817/908-3924

Former co-worker

Karen Henderson ad0lqa@r.postjobfree.com 682/240-7947

Former & current co-worker

Stephanie Werner ad0lqa@r.postjobfree.com 817/308-1751

Former co-worker

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