Joy Prislinger

Round Lake, IL ***** 847-***-**** ad0lo0@r.postjobfree.com https://www.linkedin.com/in/joy-prislinger-8605752/

SUMMARY OF QUALIFICATIONS

Results-oriented administrator/analyst, with experience in the pharmaceutical industry, focused on compliance, quality, cGMP procedures/SOPs and operations. Skills rapidly expanding from administrative to execution and analysis to meet the business needs. Exceptional relationship-building and process improvement skills. Capable of data tracking, analysis, reporting and presentation. Maintain and update data across tracking tools including Excel spreadsheets, audit plans, SharePoint sites and tracking logs. Identify and escalate any non-compliant issues; and make recommendations to leadership for process improvement. Skills include:

Data Analysis MS Office Applications cGMP Outlook Meetings/Email SharePoint Internet Investigations Teams Baxter/Shire/Pfizer/Discover systems Coupa Admin ServiceNow SME Concur Travel/Expense Management Workday Identity Manager (IDM) Taulia/SAP/AP SME Regulatory Affairs Inspection Tracking SABA and ISOTRAIN Training Tools Microsoft Edge GIFTS software Yellow Belt Certification (Basic Six Sigma Training) Event Coordination and Management with Marketing, Internal Partners and Vendors Business Transformation BIG – Background Investigation Change Management

EXPERIENCE

Judge Consulting Services – Consultant (Discover) – REMOTE Position 11/2021 – 03/2023

Sr. Associate, Vendor Management/Contract Analyst

Collaborate with leadership to create and maintain headcount plan for offshore labor category (ADC)

Implement headcount plan within ServiceNow/Coupa/Workday to ensure data accuracy and integrity

Develop and maintain strong relationships with management, Finance and vendors to maintain headcount and budgetary alignment

Collaborate with management and suppliers for all requests for resources, ensuring timely on-boarding of resources including oversight of the end-to-end cycle time for hiring resources and contract compliance

Creation and maintenance of projects and requisitions for both time and materials and fixed price engagements

Ensure payment processing/approval for the offshore labor category is accurate and timely, including both time and materials and fixed price engagements in Coupa

Collaborate with Finance and Accounting teams to ensure accurate monthly accruals and project budgets are within approved financial plans

Run reports via ServiceNow/Coupa to ensure accuracy and compliance of data, payment lines and SOW

SME for the implementation of all contract workers, ensuring hiring manager requests align with the internal requirements of the labor category as defined by Professional Services

Initiate background and fingerprinting process, using BIG – Background Investigation system and communicate results to vendor via Coupa in the onboarding system as an administrator

Coupa Admin

Axelon Services Corp. – Consultant (Pfizer) – REMOTE Position 11/2020 – 08/2021

Administrator, AP/Compliance/Quality and SharePoint

Update/edit and archived FDA documents to be upload to Pfizer SharePoint site/PDOCs for improved compliance

Track and document vendor payments through Taulia/SAP to resolve payment issues, PO management and update issues to event owners, which reduced on-going past due invoices by 90%

Wrote training procedures on process for tracking payments in Pfizer systems for process improvement

Wrote and used new process for Pfizer PDOCs system for Regulatory Affairs document archives

Prepared and led weekly updates on vendor (Stericycle) payments with current managers and vendors

Ensure document compliance for FDA and ensure all pertinent documents are archived per SOP

Utilized SAP/AP partners to improve payment process which created quicker resolution to payment issues

Artech LLC - Consultant (Abbvie) 12/2019 – 01/2020

Expense Report Analyst

Follow up and recover duplicate employee expenses as a result of employee error via Concur

Reconcile employee, incoming, personal checks with duplicate payments due to errors in processing

e-Team, Inc. – Consultant (Stericycle) – Hybrid 10/2018 – 11/2019

Coupa Administrator/Compliance Analyst

Project Management/Data Analysis/Business Transformation/Coupa Implementation/Expense management system/Compliance and creation

Reducing costs and streamlining AP system by transitioning 17,000 vendors from 2 antiquated AP system to Coupa implementation

Analyzed vendor data to identify low-dollar/infrequent spend vendors for roll out of a pilot P-cards program as opposed to being set up in Coupa.

Tracked progress of the business transformation project through SharePoint site.

Corporate Card Administrator, approving employee expense reports for compliance and adherence to policy using Chrome River and Card Integrity

Corporate and P card processing and reporting in preparation for new Corporate Card Rollout and Implementation of Concur Expense and Travel Management

SME for new corporate card policies and employee expense card in April 2020 using Concur, consulting with HR and office of compliance for rules and regulations to reduce costs, manage employee expenses and identify fraud

Coupa implementation/expense management/compliance

Shire Pharmaceuticals, Bannockburn, IL (Acquisition of Baxalta 2016) 12/2016 – 08/2018

Baxter Healthcare/Baxalta, Deerfield, IL 04/2007 – 12/2016

Compliance Tracking Coordinator, Regulatory Affairs/Quality

Successfully retained position with Shire Pharmaceuticals after acquisition of Baxalta effective December 2016. Managed several processes for all five regulatory agencies which govern BioLife centers inspections, nationally and internationally utilizing SharePoint and Excel – BioLife Inspection SME and analysis.

Supported the growth from 40 to 99 plasma centers helping reduce overall operational costs

Supported Medical Affairs and Marketing on contracts for HCP for on-site doctors and speaking engagements

Coordinate on-boarding and interview processes for HCP ensure contracts were initiated, signed and fulfilled

Created Excel tracker to compile data and statistics monthly/yearly for analysis and process improvement

Eight years of tracking data for Regulatory Affairs Inspections and reporting to Global Compliance for Quality standards, SOP’s and cGMP policies

Created process to coordinate international travel for external inspectors, coordinating corporate travel policies, field management and inspectors’ requirements for BioLife center certification

Tracked and processed FDA FOIA documentation requests for regulatory compliance

Verified responses from the field Quality Managers and formatted responses to regulatory affairs agencies inspection observations, confirming that all objective evidence was submitted with the responses to the regulatory agencies for compliance

Concur travel and expense SME

Coupa end user for 3 years for purchases

Senior Executive Assistant, BioLife Plasma Centers - Regulatory Affairs/Quality

Provided direct administrative support for four directors of Quality, Regulatory Affairs, Medical Affairs and Quality Systems, while ensuring overall operations of Biolife headquarters and a staff of 80+ employees.

Administrative support for VP’s, Sr Directors and Managers for calendaring, travel, expense, HR scheduling. Meeting planning and various other support functions using all MS Office software

Led planning and execution at of educational and industry promotions with Marketing at BioLife

Training coordinator for Regulatory Affairs department

Expanded responsibilities to encompass Quality reporting including robust data analysis used in leadership presentations and management review

Improved plasma center compliance through tracking and SharePoint data collection, SOP updates and cGMP policies

Liaised with contractors regarding facilities, IT and security for operations excellence and change management

Managed corporate expense and travel procedures and updated existing policies to reflect business need

Designated corporate travel and expense (Concur) SME

Coordinator for BioLife community service and educational/marketing events, 2008 through 2016

Kelly Services Contractor at Baxter Healthcare, Deerfield, IL 07/2006 – 04/2007

Senior Executive Assistant to VP of Investor Relations & Senior Executive Assistant to VP of HR

Handle all administrative functions, travel, meetings and schedules for several directors and VP’s in a contractor role, which allowed me the opportunity to experience the Baxter culture and ethics critical to the organization.

EDUCATION

Bachelor Degree in Business Administration, Magna Cum Laude, GPA 3.96 (To be completed in 2023)

North Park University, Chicago/Grayslake, IL

Associate Degree of Business Management, GPA 3.53

College of Lake County, Grayslake, IL

Phi Theta Kappa Honor Society

AWARDS

College of lake County - Phi Theta Kappa Honor Society, GPA 3.53

North Park University - Magna Cum Laude, GPA 3.96

Baxter Community Service Award – (6 years) providing 75 hours + of community service annually

Administrative Excellence/Process Improvement – 4 years (Baxter)

Administrative Excellence Award - (4 consecutive years) American Express

Outstanding National Community Service Event Manager - American Express

Six years of continuous growth for Baxter as the Presenting Sponsor of the IL National Kidney Foundation Walk of Life in Chicago, growing walker participation from 200 to 750 walkers with activities on-site and with external vendors.

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