Zeandre "Kezwan" Morris

Singer & Guitarist

Hardworking and experienced performer skilled at ensuring audience is entertained. Adept at collaborating with other performers to optimize sound and abilities. ad0lnt@r.postjobfree.com 876-***-**** Hanover, Jamaica WORK EXPERIENCE

Singer & Guitarist

Freelance

01/2021 - Present,

Generate original ideas and play around with the guitar to get a sense of how the piece might sound during a live performance

Learn, memorize, record, rehearse, and performing songs Perform at di4erent locations in Negril such as Roots Bamboo, Drifters, and Boat Bar

Perform acoustic set at Moon Palace, Ocho Rios in collaboration with Showjam Promotions

Coordinate and execute shows with Linval and the African Descendants Real Estate Cold Caller & Lead Generator

Davis Investment Solutions

06/2019 - 01/2022,

Act as an ambassador for the business, and promote its services and real estate Managed a large volume of outbound calls on a daily basis Converted calls to new business leads by building relationships with clients Identified opportunities for new business

Customer Service Representative

Collective Solutions

10/2018 - 05/2019,

Maintained a high level world-class customer service to a wide range of customers Gathered information, researches and resolved inquiries and logs customer calls Followed up with customers to ensure their needs and expectations were met Exhibited product knowledge while delivering information in a positive and articulate way

Customer Service Representative

Teleperformance

04/2017 - 10/2018,

Identified customer problems through e4ective interrogation strategies Utilized tools and systems to identify the problems of the clients and the solution required

Escalated the client's problems to the corresponding groups of the resolution Ensured excellent customer service through quick and e4ective actions, to solve the client issue

SKILLS

Adaptability Perseverance

Openness to Feedback

Confidence Cold Calls

Communication Singing

Guitar Playing Songwriting

EDUCATION

High School Diploma

Green Island High School

09/2009 - 07/2014,

CERTIFICATES

TEF Level Up Performing Arts

MasterClass Workshop Intensive

(03/2022)

Modules Completed:

Branding & Marketing for Performers

The Art of Performance

Communication & Customer Service

Skills

How To Own the Stage with Owen

"Blakka" Ellis

Mastering Vocal Performance with

Tessanne Chin

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