Post Job Free

Resume

Sign in

Management Team Customer Service

Location:
Denver, CO
Posted:
October 24, 2023

Contact this candidate

Resume:

SHAUMBREE FERRIEL

*** ********* **, ***********, ********, 72712, US + 479-***-**** + ad0lmg@r.postjobfree.com

Professional Summary

Talented

Disciplined

Energetic

Exceptional ata

Motivated

ipating, preventing, and resolving customer concerns inorder to boost sales and repeat business.

Recognized for motivating management team members to achieve their goals and fostering innovative work environments

Skills

‘Pricing tool development 4+ Maintains confidentiality

# Product testing ‘© Customer service

‘© Exvemely organized «© Clerical support

© Team management 4 Self-motivated

# Operational improvement 4 Document seanning

© Problem resolution © Budgets

# Data enty © Team building

© Account «© Relationship development

© Communications 4 Accurate and detailed

Education

GED - 2019

Gravette High School - Gravette, AR

Cosmetology - Cosmetology - 2020

Career Academy of Hair Design - Siloam Springs, AR

Work History

‘Third Key Manager - July, 2019 to August, 2021

Axwoods - Siloam Springs, AR

Counted registers and cleaned and secured the shop atthe end ofthe shift

Double-checked the datas accuracy and integrity

Corrected any data entry errors to avoid issues like duplication or data degradation inthe future

Established professional relationships in order to increase key customer retention,

Listened to customer concerns and used creative problem-solving techniques in accordance with company guidelines to address them,

Answered an average of 20 people per day, responding to customer inquiries, resolving problems, and informing customers about new products

Directed employees to create displays, upsell featured items, and clean the store during assigned shift.

Scanned items into Excel to make our marketing prices correct to help decrease complaint from customers,

Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquires.

Assistant Teacher - April, 2022 to Present

Kindergrove Preschool and Children's Center - Rogers, AR

Increased cultural awareness by incorporating children's literature from varlous cultures.

Planned and imple

ted activities to promote the development of fine motor skills,

“Met with parents to resolve educational priorities and issues that were at odds

Kept in touch with parents, students, and faculty on a regular basis to provide feedback and discuss instructional strategies.

Alternated between formal and informal teaching methods, such as practical activities and experiments to keep students interested.

Collaborated with parents to support students learning and healthy development in sehool and at home.

Implemented classroom routines to meet the needs of various students

Created a fun and engaging learning environment for 15-16 students each year.

Worked with teachers to create a curriculum that was both effective and age appropriate,

Worked with children one-on-one to meet their emotional and physical requirements

Aer

led department meetings to share my thoughis on student achievement and improvement with my colleagues,

Was in charge of ensuring the safety and security of all youth in my care.

Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps

Encouraged children to learn and grow by creating a welcoming environment with a variety of learning opportunities and act

es ina preschool

program,

© Was in charge of supervising and interacting with students



Contact this candidate