Orquidea “Leah” Chavarria

Silver Spring, MD *****

Phone: (Home) 301-***-****

E-mail: ad0lll@r.postjobfree.com

OBJECTIVE:

Seeking a challenging and rewarding position as an administrative assistant with a progressive, and growth oriented organization in which my extensive and demonstrative skills will prove valuable and contribute significantly to any organizations success.

Qualifications Break Down:

More than 10 years of extensive experience.

Strong ability to lead and train staff and students.

Remarkable ability to communicate effectively, both orally and in writing.

Exceptional record maintenance skills.

Remarkable word processing and data entry skills.

Excellent ability to make administrative/procedural decisions and judgments.

Fluent in Spanish/English.

Great knowledge of supplies, equipments and services ordering and inventory control.

Immense ability to schedule appointments and maintain calendars.

EMPLOYMENT:

Riverside Eye Associates

Riverdale, MD

Office Assistant 9/05 – present

Coordinate with various staff for operational support activities of the office; serve as liaison between offices in the resolution of day-to-day administrative and operational problems.

Type and transcribe letters for all doctors on a daily basics.

Coordinate and schedule conference calls, schedule appointments, meetings and closely manage calendars.

Supervise one employee, including staffing, interviewing, hiring, scheduling, cross-training, disciplinary action, evaluations and dismissals.

Screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.

Develop guidelines for prioritizing work activities, evaluate effectiveness to maximize productivity.

Handle daily receivables, charting patient records and proper collection of co-pays.

Accurately create and mail patients statements.

Monitor CPT codes and diagnosis codes for maximum reimbursement.

Process al documentation for licensure and insurance provider numbers.

Maintain HIPAA Compliance.

Metropolitan Staffing

Bethesda, MD

Office Coordinator 1/03 - 8/05

Received visitors, file Doctors charts, took telephone calls and directed calls to the appropriate staff.

Scheduled and cancelled appointments using the Promoted System.

Accurately translate from English to Spanish on the telephone and in person on a daily basis.

Called in patients prescriptions and ensure the accuracy of the information at hand.

Executed word processing projects, including large –scale mailings, correspondence, and manuals.

Inter-American Development Bank- Health Unit

Washington DC

Administrative Assistant 6/98 – 12/03

Responsible for daily management of the executive work schedule; prepares the Senior Leader/Executive for meetings/conferences/seminars to include scheduling, coordinating travel reservations, local transportation, schedule personnel moves, attend/complete training. Coordinate and schedule conference calls, onsite and offsite meetings, schedule appointments, meetings and closely manage calendars. Makes all necessary arrangements for travel (foreign and domestic). Including scheduling of visits, preparing agendas and making transportation and lodging arrangements.

Performed the accounting functions for the Unit’s system.

Processed disbursement request, including completion of forms (#83); and obtained corresponding approval from Unit Chief.

Maintained accounting ledger and collaborate with the preparation of budget.

Tracked and informed staff periodically of medical exams, that includes maintaining computerized programs with all information, making changes to letter(s) and other information when applicable.

Responsible for administrative support functions in relation to Preventive Medicine Programs (e.g., breast self-exam workshop, health fairs, ergonomic workstation evaluations, clinical lectures blood donation programs).

Maintained inventory and orders of administrative office supplies as needed.

Communicated well with external contact to properly handle direction of business relations.

Areas of Expertise Breakdown:

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Word Perfect 1-6, Athena Net, Misys Tiger, Pro Med, NBI 3000/ 4000, Xerox 850, Lanier, and Wang.

EDUCATION:

Temple School of Maryland

Business Administration – Graduated with Diploma 1979

Montgomery Blair Sr. High

High School - Graduated with Diploma 1977

References Available Upon Request

Cover Letter

Dear Sir/Madam:

As stated in my resume, I am a highly capable Administrative Assistant with extensive experience managing broad aspects of corporate office activities reporting directly to senior –level management and other managers.

I have worked as a contractor for several government agencies:

National Park Service – White House Liaison “1995”

Resolution Trust Corporation “1996”

HUD “1994”

Food and Drug Administration “1991”

I work independently or as an integral part of a team using effective interpersonal, communication and public relations skills. I have excellent organizational skills and time management experience and excellent ability to solve problems.

If you feel there is a mutual interest, I would welcome the opportunity to meet with you to learn more about your organization, the requirements of the position, and how my qualifications would be a good fit.

Thank you in advance for your time and consideration. I look forward to hearing from you soon.

Yours truly,

Orquidea “Leah” Chavarria

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