Nytosha Jerry

Motivated individual looking for work

Burlington, VT 05401

ad0lkv@r.postjobfree.com

+1-802-***-****

Some of my best quality's include being reliable, flexible, & paying attention to detail. I give my all to my employer, never being afraid to jump in to help! I’m a problem solver with impeccable listening skills and leadership. I work well independently or in a team setting. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Owner/Cleaner

Green Jerry Cleaning Services - Burlington, VT

June 2021 to Present

Hire, fire, & schedule all 1099 employees. Obtain all necessary paperwork as well as proof of said employee being independently insured .

Answer all calls & emails from clients & potential clients as soon as possible. Via phone or email notify clients that quotes are free. As well as scheduling viewings of clients homes. Not only do I handle all of the above alone, but I also clean 95% of my clients homes or businesses alone as well.

Quality Control Inspector

Vacasa - Warren, VT

November 2021 to August 2022

Duties include, using OneLogin to pinpoint which airbnbs are going to be rented out 1-2 days prior to guests checking in. Checking every last detail to make sure that the quality of our air BnB meets the Vacasa requirements and standards. Submitting tickets via Onelogin program for any issues that need addressing, and the urgency of such matter. Working independently, having strong communication skills with the ability to work under pressure, and sometimes short deadlines. Cleaning subcontractor

B and B Maintenance & Limemaids - Burlington, VT

January 2020 to November 2021

For B & B Maintenance I sanitize all hard surfaces and bathrooms. Duties also include vacuuming, mopping, and sweeping all floors. I also had to arm and disarm all alarm systems at all Key banks & ATMS in the Chittenden county area.

For Lime maids I clean residential homes. Duties include dusting, sanitizing all hard surfaces, sweeping, mopping, vacuuming, organizing, and I offer other tasks such as grocery shopping and running errands. Lead Call Center Representative

VERMONT TEDDY BEAR Shelburne, VT - Shelburne, VT

January 2004 to November 2014

This position was seasonal, I was employed as a temporary employee who worked Valentine's day, Easter, Mother's day, and Christmas. Answered and directed calls as needed in a pleasant & professional manor. Placed orders for Vermont Teddy Bear Factory and Pajama-Gram on their computer system. Handled all data entry, questions, returns and exchanges. This Includes customers sensitive information; credit card, name, and address.

GM of housekeeping

Ho-Hum Motel - South Burlington, VT

May 2011 to December 2013

Handled hiring, firing, training, new hire paperwork, and had the new employee watch company videos on safety & sexual harassment and had the employee sign it stating that I showed them it and they watched it. Over saw all housekeepers, conducted random inspections in rooms. Created weekly schedule while meeting the needs of housekeepers. Handled weekly payroll. I also filled in at times by cleaning rooms or doing laundry.

Boarding Manager

Willow Farm Doggy Daycare - Springfield, VT

January 2008 to May 2011

Duties included but not limited to up selling doggy daycare passes, dealt with customer service by ringing up customers and doing the intake for their dogs, got the dogs kennels ready with bedding, food and water, had to get dogs background from owners saying weather they got along with other animals especially dogs making sure they wouldn't harm employees or other dogs at the daycare, let dogs out for play time, after daycare is closed would have to go back to let dogs out to use the bathroom a minimum of 2 times per night, after owners picked up their dogs from daycare I would have to clean and sanitize kennels and prepare the kennels for the next doggy daycare customer. I also ran a team of 5 employees while working and would delicate duties to them as well like cleaning kennels taking turns letting dogs out to use bathroom and or for play time and taking the dogs for walks. I had to answer customer complaints and make sure the customers were always satisfied before leaving the building as to make sure they would return and become loyal customers. I also had to make sure all employees were following Doggy Daycare protocol when it came to taking proper care of other peoples dogs. If any employees had complaints about other employees and or were unhappy they would come to me with their complaints and I would handle them in a professional manner and make sure that the problem was taken care of immediately as to not stem over into the next work day and cause any tension around customers, other employees and or dogs.

Assistant Manager

Taco Bell - South Burlington, VT

May 2003 to January 2008

Duties include but were not limited to managing back of house and front of house, doing food order, keeping track of all sales and making sure the company was bringing in profit to match what we were paying out in food cost, equipment cost and the payroll for our employees. I made the schedule as to put our employees on days that worked best for them and for the company depending on what day of the week it was and if that particular employee was a fast worker or a slower worker and could work the faster paced shifts or would work day shift which was a lot slower then the dinner rush shift. Had to coordinate with company's like Pepsi for ordering purposes to insure we had enough product at all times so we were never out of any particular soda to upset any customers. Had an incentive program where I would have employees write down good things they saw other co workers do while on the job and noticed that employee going above and beyond and the person with the most written notes would receive a $25.00 gift card of their choosing for anywhere in the mall. I also did the payroll company and worked very closely with the owner and with HR. I have knowledge of tax paperwork and how to help new employees fill out this paperwork and explain to them what their different options were as far as choosing what to claim on their tax paperwork. I did all the hiring and firing for the company, all the write ups and any warnings that needed to be given out.

Education

College in Accounting

Community College of Vermont - Winooski, VT

August 2022 to October 2022

High school diploma in Required

Brattleboro Sr. Uhsd #6 - Brattleboro, VT

September 2004 to May 2008

Skills

• Commercial Cleaning

• Residential Cleaning

• Cleaning Experience

• Laundry

• Excel

• As400

• PowerPoint

• ServeSafe

• Osha

• Animal Care

• Supervising Experience

• Management Experience

• Payroll

• Data Entry

• Driving Experience

• Cooking Experience

• Food Safety Experience

• Food Handling

• Communication Skills

• Scheduling

• Inventory

• Returns

• Housekeeping

• Warehouse Experience

• Fast Food

• Cashiering (10+ years)

• Stocking

• Order Entry

• Order Fulfillment

• Phone Etiquette

• Receptionist

• English

• Hospitality Experience

• Cash Handling (10+ years)

• Computer Skills

• Microsoft Word

• Microsoft Outlook

• Microsoft Office

• Food Service

• Guest Services

• Interviewing

• Fire Alarm

• Hiring

• JavaScript

• Kitchen Experience

• Leadership Experience

• Organizational Skills

• Office Experience

• Quality Control

• Retail Sales

• Sales Experience

• Time Management

• Troubleshooting

• Upselling

• Windows

• Word Processing

• Computer Literacy

• Merchandising

• Inventory Control

• Cleaning

• Assistant Manager Experience

• Typing (5 years)

• Databases

• Sales Experience (5 years)

• Retail (2 years)

• Customer Service (10+ years)

• Customer Support (5 years)

• Custodial Experience (10+ years)

• Computer Skills (10+ years)

• Administrative Experience (5 years)

• Assembly Experience (3 years)

• Basic Math (10+ years)

• Budgeting (10+ years)

• Billing (5 years)

• Driving Experience (10+ years)

• Fashion Retail

• Gardening

• Microsoft Excel

• Baking

• Teaching

• Manufacturing

• Sales

• Typing

• Customer service (10+ years)

• Order entry

• Sales

• Order fulfillment

• Interviewing

• Cash register

• Guest services

• Supervising experience

• Retail sales

• Databases

• Accounting

• Sales management

• Quality control

• Leadership

• JavaScript

• Assembly

• Hospitality

• Continuous improvement

• Food handling

• Manufacturing

• Cooking

• Merchandising

• Fashion retail

• Teaching

• Driving (10+ years)

• Payroll

• Windows

Certifications and Licenses

ServSafe

November 2017 to November 2022

Food Safety Certificate expires in 5 years from date received. OSHA

August 2019 to Present

Occupation Safety and Health and Safety and Health Administration. To ensure safe and healthful working conditions by setting and enforcing standards and by providing training, outreach, education, and assistance.

Driver's License

Assessments

Forklift safety — Proficient

April 2021

Best practices and safety hazards in forklift operation Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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