Robert D. English

ad0ljs@r.postjobfree.com, twitter @BobEagile

610-***-****

PROFIEESIONAL OVERVIEW

oExecutive Transformation Coach, Agile Enthusiast, Agile Team Coach, DevOps and Transformation leader, Inspect and Adapt Evangelist

oCoach of Coaches – lead the coaching initiative for approximately 160 IT teams

oCoach for several teams outside of IT as well (Marketing, HR, Risk)

oScaling frameworks – SAFe, LeSS, DAD, Scrum at Scale, etc…

oAgile Practice Leader – Leader of Agilists (Scrum Masters/Agile Delivery Leaders)

oCoach in all aspects of Organizational Design, Dependency Management, Portfolio Management, Product Ownership, Scaling Techniques, Scrum, Agile, Kanban, Lean and XP practices

oWorkshop creator and facilitator for over 25 different trainings

oGamifier – amongst other small games, created a “Discovery” game that shows the value of good discovery

oData driven and Outcome based Lean experiment champion

oResults driven leader with proven ability to increase team and department productivity, driving collaboration and team unity while improving team morale and business value delivered

oIT Development Manager with experience in a variety of leadership and technical positions

oExpert in leading large, diverse and disparate teams through all aspects of development lifecycle

oExperienced in managing teams responsible for Net-New Development, Support and Operational work

oAgile speaker and presenter

oCoach teams outside of IT – HR, Marketing, Business, Legal, etc…

oLKU certified Kanban trainer

oIC Agile certified Agile coach and Facilitator

PROFESSIONAL EXPERIENCE

Vanguard

Coach of Coaches - Sr. Lean Agile Coach & Agile Trainer 3/2018 - present

●Transformation leader responsible for development of transformation plan, rallying coached, training leaders and teams. Currently over 75% of teams have been through transformation.

●Lean Agile Coach for 160 Retail Malvern teams & respective leaders

●Coordinated with multiple Agile/Lean coaches to assemble the optimal transformation experience for leaders and teams

●Coach to the transformation team, developing the transformation plan working with HR, Sr. Leaders, consultants, and teams to design and rollout the transformation

●Introduced Simple Scaling to the organization as needed (my own design to keep scaling simple and effective, reducing overhead and increasing transparency and meeting effectiveness)

●Developed and implemented a Lean Portfolio Management system

●Responsible for Agile health of teams and their products

●Developed and Offered multiple types of trainings including Agile Leadership, Lean Agile, Advanced Agile, Introduction to Agile, Kanban, Scrum, Product Visions, OKRs, User Story Workshop, Metrics, Standup/Scrum Audit, Scrum (full day), Product Ownership Agility, Pair Programming, Example Mapping (ATDD, TDD, BDD, etc..), Agile Estimation and Forecasting, Scaled Agile

●Work directly with senior leaders to train them on Advanced Agile, DevSecOps, Product Ownership, Portfolio Management, Value Based Delivery, Culture, Servant Leadership, and Organizational Agility

●Work directly with teams to help advance their ability to deliver value, mature their DevSecOps capabilities, and improve product health quality

●Outcome based and balanced metrics to measure organizational and team health

●Refocused value definition to be outcome driven and measurable by outputs

●Developed internal Probabilistic Forecasting tool using VBA and excel

●Work with other internal coaches to keep materials consistent across the organization

● Trained business partners in Agile

●Jira trainer (Actionable Agile, and Jira Advanced Roadmaps)

●Developed and continue to run a Guest Speaker Series (no funding) and continue to bring in external speakers through my network

●Work with Chapter leads and their leaders to continue to grow the capabilities within the teams

●Developed intensive Scrum Master curriculums (largely based on the Scrum.org training) and effectively rolled it out to 7 Scrum Master chapters

Capital One

Senior Manager – Agile Practice Leader/Coach 6/2015 – 3/2018

●Leading team of 16 Agile Delivery Leaders (Scrum Masters) within 32 development teams

●Rallied Scrum Masters on adopting DevOps, Full Test Automation, CICD with their teams. All teams are either fully CICD enabled (multiple daily deployments are possible) or migrating to full CICD.

●Developed new Hiring Process – influenced the entire org to change hiring process based on excellent results

●Co-wrote the Agile Career Path details for the organization.

●Presented “Evolution of the Scrum Master” at Music City Agile 2017, TechFest 2017, Agile Midwest, and Cincy Day of Agile. Will be presenting the same topic at Southern Fired Agile as a Featured Speaker.

●Presented “The 5 Dysfunctions while adopting Kanban” at Agile Delaware, AgileDC and internal “SECON” conference

●Responsible for hiring all Scrum Masters in LOB

●Transformed 12 teams from Scrum to Kanban (as CICD was introduced, it made more sense for these teams to migrate to Kanban). Created Trainings and shared trainings with 5 other Agile Leaders to create consistency across the org

●Re-Platformed Agile within my LOB and currently two other LOBs have done the same using my approach as a model. Included policies for DoD and DoR, additional workflow states for Scrum and Kanban teams.

●Used metrics to drive team level performance

●Created and Leveraged Agile Health Survey to drive larger organizational changes

●Coached Senior Leadership on Metrics/Health studies

●Scrum Master/Kanban Coach for two teams (Hands on)

●Short term reformation of Norms across teams (Shu Ha, Ri based approach)

●Set long term goals for Scrum/Kanban Teams

●Transparency objectives set for all teams

●Responsible for health of 32 development teams

●Guiding teams in adoption of standard practices across teams

●Long term goals for Scrum Master Objectives

●Agile coach (Trained by ICAgile)

●Kanban Coach (Trained by LKNA)

●Mentor and Coach to Product Owners, Technical Leaders and other Scrum Masters

●Co-Founder of Agile Olympics, Agile Games club and the Agile Book club

●Presented at internal Agile Summit “How Being More Technical Can Make You A More Effective Scrum Master”

●Brought Agile Delaware meetup to Capital One location beginning Jan 2016

●Interim Chief of Staff

●Ensure Software Capitalization and Audit requirement are met

Senior Manager – Development Team Lead 2/2014 – 6/2015

●Vertical Team Lead for two development teams

●Lead overall technical design of new features

●Remove Impediments from team and resolve

●Responsible for production release and high quality of delivered functionality

●Coach upper management on Agile methodologies

●Report to upper management on team performance, budget and deliverables ● Share team best practices with other team leads

Yoh Services LLC 9/2013 – 2/2014

Scrum Master and BSA – Capital One

●Scrum Master for newly formed Team

●Manage team backlog

●Facilitator for team meetings including Sprint Planning, Backlog Grooming, Stand Ups, Retrospectives and Demos

●Maintain Version One

●Coach team on Agile methodology

●BSA role responsibilities o Gathered requirements and analyzed business needs o Created specification documents required by RTM team o Maintained documentation as work scope evolved

Siemens 10/2011 – 9/2013

Manager of Engineering – DB team and Performance team

●Direct manager of 10 resources

●Led DB team of 20 resources and Performance team of 12 resources

●Teams are located in 3 countries and time zones

●Responsible for all customer DB upgrades and applies

●Responsible for hiring of FTEs, Consultants and Interns ● Ensuring employee satisfaction and career coaching ● Reducing costs:

Leading effort to automate DB upgrade process and reduce FTE hours spent on upgrades

Led team to optimize code which led to reducing customer outages related to DB performance by 80%

Led effort to introduce DB partitioning and place archive drives on cheaper SAN

●Responsible for Net-new development of reduced downtime upgrade feature. Led a project to reduce the DB Upgrade downtime to less than 30 minutes

●Support DB requirements for 12 application teams development efforts

●Coordinates efforts between teams to ensure DB maintenance is timely and effective

●Report status of various efforts to senior management

●MS SQL2012 conversion

●Member of Causal Analysis team to review any unplanned customer outages or outage extensions

●Lead RCA events for any critical defects, focused on escaped defects and any that caused customer outage

●Leads Performance team activities

●Responsible for ensuring that all features released meet our performance standards

●Project scalability issues based on future customer requirements and ensure issues are resolved well in advance of delivery

●Led PHI de-identification project

●Rolled out Db monitoring tool to all customer environments leading to better support analysis and turnaround time for critical issues

●Leads support team

Medecision 2/2010 – 10/2011

Resource Manager and Scrum Master/Project Manager

●Improved Organization’s Release Planning by creating and implementing a simple tracking, estimating and predictive planning system.

●Team performance oriented Scrum Master for two cross-functional teams with team members in China, India and the US

●Resource Manager for 7 developers

●Led Alineo application performance testing issue resolution

●Led and facilitate all estimation, planning, retrospectives and daily stand-up meetings.

●Coordinated Product Releases with other management team members.

●Provided Status Reports to Upper Management. ● Led successful effort to hire 18 new employees.

●Coach all team members and direct reports

●Responsible for maintaining high quality code and low defect ratio

Siemens 2/2003 – 2/2010

Project # 1: Scrum Master 6/2006 – 2/2010

●Successfully managed large multinational Scrum Team through multiple releases.

●Led and facilitated all planning, retrospectives and stand-up meetings.

●Worked with upper management to coordinate release deliverables.

●Continually improved team performance through retrospectives.

●Presented Best Practices of the team to our Business Unit.

●Coordinated all Scrum Team events: Standups, Retrospectives, Release and Sprint planning, etc. ● Coordinated Show-n-Tells to display our functional changes to the departments ● Involved customers in functional design sessions in our scrum team.

●Removed obstacles from team’s path to get our stories “done.”

●Used Version One, burn-up and burn-down charts to manage sprint backlog.

●Managed release backlog and communicated regularly and effectively with upper management

●Third Level Support Analyst/Coordinator for Claims & Statements team. Performed analysis and triaged the team’s defect tickets.

Project # 2: Software Engineer 09/2003 – 06/2006

●Team Lead for Payer Rules team. Team consisted of an average of 5 people over the three year period.

●Trained employees in all aspects of Claims development and support. Developed training documentation.

●Lead Development Analyst for two concurrent conversion projects: Major paper claims conversion to HIPAA 837 formats and Rules Engine software upgrade.

●Developed new Unit Testing Procedures and Regression Testing Procedures used by all developers on rules team.

●Fostered new working relationship with the Testing Department and put into effect a second level of integrated testing.

●Requirements gathering and writing for conversion to new Payer Rules engine.

●Enhanced standardization of software implementation for Payer Rules Engine.

●Accountable for all analysis, design, development, testing and implementation for both conversions.

Project # 3: Programmer/Analyst 02/2003 - 09/2003

●Lead Programmer/Analyst for Health Care Claims Rules Engine.

●Performed analysis, development, testing and implementation on all incoming customer request and issues.

●Ensured the quality of the resulting output Paper Claims by analyzing Payer Specifications and developing Rules in a proprietary Rules Engine Language.

●Responsible for Requirements Analysis, Development, Testing and Implementation.

●Second Level of support to customers.

Vector ESP Inc. (formerly Broadreach Consulting, formerly The Reohr Group) 06/1996 - 02/2003

Project Profiles Project # 1: Independent Study Project 01/2002 - 09/2002

●Achieved Sun Certification as a Java Programmer

Project # 2: Clement Communications 11/2001 - 03/2002

●Lead Programmer/Analyst in a complete platform and data storage conversion.

●System analysis, development and unit/system testing comprised the bulk of the assignment.

●IDMS DL/I data was taken from its hierarchical storage environment, and transformed into relational database data for a new Oracle database.

●Mainframe technologies included OS/390, COBOL, CICS, ICCF, VSAM, IDCAMS, JCL and DL/I. UNIX environment tools such as VI Editor and SQLBASE were also used.

Project # 3: Rollins Leasing Corp 06/1996 - 12/2001

●Senior Programmer/Analyst with this multinational trucking company.

●Worked extensively with COBOL, COBOL II, CICS, SQL, JCL and EASYPLUS technologies in an OS/390 environment.

●Co-managed a small team on a new development assignment.

●Responsible for gathering requirements, performing analysis, development of program specifications, writing code, unit and system testing, deployment, and updating documentation.

●Programming assignments include work on Payroll, Billing, Accounting, Safety Insurance, and other Transportation industry specific systems.

●Worked on three major data conversions using several methods to transfer data including, FTP, MQSERIES, and EXCEL. Comfortably worked independently and as a member of a team.

VOLUNTEERISM

●Plan, Coordinate and help with Ronald McDonald House dinners. 2 Dinners each year for the last three years

●Raised funding through hosting Ping-Pong Tournaments to Donate to Ronald McDonald House

●Raised about $1000 in 2015, 2016, 2018 for the St. Baldricks foundation. Shaved head each year to raise awareness around childhood cancer

●Taught kids about Agile Process and basic coding techniques during “Take Your Kids to Work Day” ● Habitat for Humanity

CERTIFICATIONS / TRAININGS

oAgile Retrospectives certified

oSAFe Agilist (certified)

oKanban certified trainer

oAgile Scrum Master Certified

oLeading Diverse teams certified

oSun Certified JAVA Programmer

oGraduate of DPT's WebSphere Boot Camp

Intensive 4 month bootcamp that focused on Java and J2EE technologies including Java,

JavaScript, Java Server Pages, Servlets, Java Beans, HTML, XML/XSL, Visual Age for Java, IBM Webspere Studio, IBM Websphere Application Server, OOA/D, UML, and RUP.

REFERENCES: Available Upon Request

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