BARBARA E. RICE

Property Manager

ad0ljr@r.postjobfree.com/803-***-****

PROFILE SUMMARY

A highly motivated individual with extensive 16+ years’ experience in the real estate industry. In-depth knowledge of the property market and ability to increase revenue through efficient management of client property. Experience with managing subsidized and conventional properties and managing through property owner transitions.

RELEVANT EXPERIENCE

Property Management

Executed all phases of on-site operations (e.g., show prospective tenants’ apartments and explained occupancy terms, rented available units, collected security deposits as required and completed rental applications and lease forms).

Reviewed and approved new leases and renewals to assure notices were sent to the residents and/or the Columbia Housing Authority in a timely manner.

Inspected the property on a regular basis and reported all safety hazards, property damage, and needed repairs to maintenance personnel.

Performed interviews, hired, and trained new staff.

Provided emergency services as needed on a twenty- four (24) hour, seven (7) days a week basis with a maximum one-hour response time.

Responded to tenant needs and coordinated with maintenance staff to resolve problems through continuous vender management.

Customer Service

Helped clients with voucher submission and other issues.

Created excellent customer experience from beginning to end with warm greetings, thorough and detailed explanations, and follow up with clients after initial meeting.

Presented an excellent image of the company and its services to customers and coordinated and communicated well with clientele and management at all levels.

Organized monthly resident activities and renewal events as well as networked with local or community services to help provide resources to residents.

Rent/Financial Management

Researched any discrepancies and submitted any new information to Tracs.

Verified income, vouchers, assets, expenses and completed calculation worksheet for each applicant.

Ensured all rents and billings were invoiced and collected in compliance with lease terms.

Delivered a monthly owner report for each property, including a rent roll, income and expense statement, cashflow statement, payment register, payables and receivables report.

Compliance

Stayed up to date on current compliance requirements.

Reviewed and instated comprehensive compliance procedures including but not limited to fair housing training, thorough tenant screening, and documented reasonable accommodation processes.

Verified individual and household incomes to ensure households met income restrictions as well as affordable housing program requirements.

Conducted auditing procedures to ensure both state and federal guidelines were met.

EMPLOYMENT HISTORY

Property Manager

Spring Gardens Apartments

August 2022 – Present

Occupancy Specialist

Find Great People/South Carolina State Housing, Columbia, SC

August 2021 – October 2021

Property Manager

The Reserve at Lake Carolina, Columbia, SC

May 2021 – August 2021

Property Manager

Southeastern Real Estate Group, Columbia, SC

September 2019 – May 2021

EDUCATION

South Carolina School of Real Estate

Licensed Property Manager – Renewal June 2024

Mary Brewer School of Insurance

Certification

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