REGINA URUETA

**** ***** **** **. *** Jose Ca ***34 / Cell 1-408-***-****- e-mail reginaurueta2023.com Receptionist / Customer Service

Government Offices / Retail Sales / High Tech / Engineering Firm Qualifications: Over 5 years experience providing a high level of professionalism in customers service excellence along with making a great first impression in high paced, high volume environments, including:

• Greeting and directing internal and external customers to resolve and answer problems, concerns and issues. Managing front desk and responding to inquiries and providing information about the organization.

• Handling confidential information. Gathering personal and financial information for eligibility forms and paperwork. Assisting in presentations and orientations for groups of up to 300. Coordinating meeting and training rooms.

• Supporting front door security and monitoring access of visitors. Providing ID cards.

• Answering multi-line telephones with appropriate etiquette and routing calls. Maintaining the company phone directory. Scheduling appointments, cancellations and maintaining calendars. Arranging travel plans and coordinating transportation

• Ordering and signing in supplies for Engineering. Coordinating, sorting and distributing mail for multiple buildings.

• Performing a variety of office duties and some basic bookkeeping. Multi-task oriented and organized with work. Handling credit card transactions and totaling amounts. Cooperative and contributing member to effective teams.

• Excellent interacting with diverse types of people, teams, cultures, age groups and levels of the organization. Trained new staff. Flexible to be cross-trained and helped out where needed. Strong work ethic. Technical Skills:

Windows / MS Word / Excel / Power Point / Access/ Internet / E-mail Data Entry / Typing 35 WPM / Multi-Line Phones / Filing Alpha/Numeric / Fax Machine / Copy Machine MOS Plastic 2017-2023

I was hired for a assembly position and I also worked in a cleaning room with MOS Plastics for approximatly 6 years. My job description was packing medical parts for hospitals machines and packing medical parts for various medical companies through out the world. Our company would customize and cater to the customers request to make our orders for doctors and hospitals Cashier Chula Vista, CA 2015-2016

Dollar Tree

I was employed with Dollar Tree and I worked as a Cashier Part-Time. My duties as a Cashier were greeting customers and Maintaining our cashier area and upon request I re-stocked our shelves Ultimate Staffing Services San Jose, CA 2004-2015

Assigned to companies for Receptionist and Administrative Assistant positions, through out the bay area. My assignments were short to long term my duties were mainly running the front desk, maintaining the employees supplies. Receptionist/Administrative Assistant/Customer Service Manpower San Jose, CA 2004 - 2015

Contracted for short term assignment my administrative duties were running the front lobby, routing incoming calls and directing them to help desk distributing mail. Also I was assigned at a local community college in the campus book store Customer Service Associate

Costco Wholesale Warehouse San Jose, CA 2001-2004

I worked in the Membership Customer Service department and performed marketing administrative services. I assisted as a cashier upon request. As a employee I worked in every department such as Clothing,Bakery, Food Court, Pharmacy &Floor. I also supported front door security. I assisted in marketing presentations of new products in the optical department, as well as the clothing department up request.

Training & Education GED Certificate Yerba Buena High School, San Jose CA ONE STOP CENTER Computer Training San Jose, CA

Santa Clara County Calworks Employments Training Certificate San Jose, CA