School Programs Higher Education
Resume:
ALEJANDRO STEWART
**********@*****.***
Memphis, TN 38127
HIGHLY QUALIFIED SENIOR ADMISSIONS ADVISOR WITH
EXPERIENCE SUPPORTING STUDENTS' TRANSITION FROM
HIGH SCHOOL TO HIGHER EDUCATION. EXCELS AT GUIDING STUDENTS TO MAKE AND MEET ACADEMIC GOALS. TAKES
PRIDE IN CREATING SUPPORTIVE ENVIRONMENTS AND
ENCOURAGING POSITIVE INTERACTIONS. PROVEN
PROFESSIONAL AND SELF-STARTER WITH EXCELLENT
COMMUNICATION SKILLS.
SKILLS Admissions Requirements Admissions Processes School Programs
Authorization Input Time Management Clerical Support WORK HISTORY Admissions Advisor
Perdoceo Education Schaumburg, IL SEP 2022 - CURRENT Customer Service Representative
HSN, Home Shopping Network Work
From Home
APR 2022 - AUG 2022
Worked with financial aid office to verify student's' applications and discuss payment options.
Created and designed marketing materials for student recruitment and retention.
Maintained positive relationships with students, faculty, alumni, and administration.
Developed new student orientation programs to build excitement around transfer and enrollment.
Helped students develop organizational, time management and study skills.
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Handled customer inquiries and suggestions courteously and professionally. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
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Sales Representative
Victra Wireless Work From Home APR 2021 - MAY 2022 Assembler Technician
Indmar Millington, TN MAR 2018 - APR 2020
Billing Manager
AnswerNet Memphis, TN MAY 2004 - FEB 2018
Answered customer telephone calls promptly to avoid on-hold wait times. Processed customer service orders promptly to increase customer satisfaction.
Managed customer accounts to secure customer satisfaction and repeat business.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
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Operated and maintained variety of hand and power tools and assembled and repaired large mechanical units.
Displayed exceptional mechanical aptitude and assembled and troubleshot complex equipment using diverse hand and power tools. Mastered computerized controls, manufacturing software and data entry and trained and mentored new team members.
Installed and tested vehicle gears, motors and frames and exemplified good manufacturing practices as defined by employer.
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Reviewed billing problems, researched issues, and resolved concerns. Trained and mentored staff on procedures, compliance requirements, and collections techniques.
Worked with customers to develop payment plans and bring accounts current. Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
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EDUCATION Bachelor of Science: Accounting
Rust College Holly Springs, MS
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