Leann Rich

Marketing, Communications, and Administrative Specialist

Canfield, OH 44406

ad0lge@r.postjobfree.com

+1-330-***-****

A creative marketing and communications professional with proven experience in administration, branding, social media, website management, public relations, graphic design, and special events planning.

Authorized to work in the US for any employer

Work Experience

Community Relations Manager

Boscov's Department Store - Niles, OH

October 2021 to July 2023

Developed materials and coordinated logistics for in-store events and community fundraising initiatives. Supported store management, executive team, and mall partners with public relations and community engagement activities.

• Spearheaded recruitment of 200 nonprofit organizations for the highly successful Friends Helping Friends fundraising event, elevating community involvement and philanthropic impact.

• Streamlined the management of community donation requests, ensuring timely and personalized responses and maintaining positive community relationships.

• Conceptualized and executed engaging in-store promotions and events, resulting in heightened customer interaction and strengthened brand loyalty. Marketing Manager

Youngstown Area Jewish Federation - Youngstown, OH October 2019 to October 2021

Created marketing and communications plans to increase brand awareness, promote services, and engage members of the Federation and its agencies - including the Jewish Community Center of Youngstown, Levy Gardens Assisted Living Facility, Heritage Manor Rehabilitation & Retirement Community, Jewish Family Services, and the Jewish Community Relations Council.

• Produced compelling written, visual, and multimedia content for various platforms, aligning with brand messaging and SEO strategies.

• Ensured timely and accurate updates to website content, improving user experience through navigation enhancements and regular audits for broken links and outdated information.

• Strategically planned and scheduled social media content, monitored metrics, and responded to comments and messages.

• Developed and executed targeted email marketing campaigns, creating personalized content and utilizing segmentation strategies to engage members. External Relations Manager

Mahoning Valley Historical Society - Youngstown, OH February 2007 to May 2019

Developed and executed marketing and public relations campaigns for museum exhibits, archival collections, educational programming, fundraising activities, membership programs, and special events.

• Generated content and graphic design, maintaining consistency in both printed and digital communications. Tracked analytics to refine strategies.

• Nurtured relationships with local media, resulting in earned coverage, potential sponsorships, and successful paid advertising campaigns.

• Collaborated effectively with community partners, contributing to the development of joint programs and fundraising initiatives.

• Demonstrated meticulous event planning expertise by organizing logistics, overseeing vendors, securing permits and licenses, and diligently monitoring budgets.

• Played an integral role in committee-driven initiatives, orchestrating annual fundraising events, educational programs, meetings, mixers, exhibit openings, and trips to a high standard of execution. Key Accomplishments

• Participated in planning team for the construction and programmatic development of the Tyler Mahoning Valley History Center, which included facilitating several focus groups for exhibit and program design

• Developed marketing strategy for Memories of Christmas Past exhibit increasing attendance 300% over a three-year period

Administrative Assistant

Mahoning Valley Historical Society - Youngstown, OH March 2003 to February 2007

• Provided administrative support for membership, fund development, marketing, and education staff.

• Processed membership information, prepared solicitation and acknowledgment letters, and cultivated names for prospective mailings.

• Maintained a database of members, donors, and attendance statistics

• Prepared correspondence, and handled general reception and office manager duties.

• Assisted bookkeeper with accounts payable and deposits. Education

Bachelor of Arts in Music

The Ohio State University

Skills

• Marketing

• Email marketing

• Branding

• Social media management

• SEO

• Website management

• Public relations

• Google Suite

• Graphic design

• Analytics

Certifications and Licenses

Certified Notary Public

August 2023 to August 2028

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