Customer Service Representative
Resume:
Amber Yaichner
Goal-oriented individual who prides herself on providing excellent customer satisfaction and bettering the company.
Angola, IN 46737
**************@*****.***
I have almost 8 years total of Customer Service Experience, so an office setting is where I truly excel. I have also worked on assembly lines in Manufacturing companies, as well as being a Quality Control Manager for 2 years, working heavily with the FDA to ensure quality product. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Lakeland Internet - Angola, IN
September 2022 to Present
I handle all Sales/Billing/ General Inquires so I process payments, enter checks, call potential customers to see if they would like to get installed for service, schedule their installs, set up service calls, etc. Customer Service Representative
Vestil Manufacturing - Angola, IN
March 2019 to April 2021
Taking quotes from Dealers/VA that we work with for part requests for chairs, Converting quotes into orders, contacting our Sales Representatives to give them information on end users who are interested in our product, provide status updates, process returns, track orders, etc. Quality Control Manager
Battlecreek Equipment - Fremont, IN
January 2013 to February 2019
Handle customer warranties, issue replacement products, file customer complaints, investigate potential FDA claims, issue CAPAs, ensure quality product was being sent out to customers/ Dealers. Education
High School Degree
Fremont High School - Fremont, IN
October 2007 to June 2009
Skills
• Manufacturing
• Packaging
• Quality Assurance
• Quality Inspection
• Assembly
• Navision Experience, Microsoft Office, Quickbooks.
• Office Administration
• Quality Control
• Customer service
• Microsoft Office
• Microsoft Outlook
• Pricing
• Order Entry
• Order Picking
• Purchasing
• Sales
• Communication skills
• Data entry
Contact this candidate