Management Team Operations

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

PENNY HARDY

Texarkana, TX 75501

310-***-**** - *****************@***.***

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Experienced in leading and supervising operational and sales teams.

Computer Literate

MS Office

Customer/Client Satisfaction

Hard Worker

Positive Attitude

Willing to Learn

Client Service

Staff Management

Hiring and Staff Training

Financial Management

Operations Management

Marketing and Advertising

Management Team Leadership

02/2013 to 11/2022 Self Employed Owner/Operator

Penny's from Heaven Estate Sales – Torrance, CA

Meet with potential clients to discuss details of any special requirements or requests for their sale

Advertise their sale on social media, in newspapers, and in customer emails Cleaning and Staging contents of home, while researching and pricing items Perform their sale, deal with customers, sales, security, and keep an itemized log of sales

Give clients their agreed-upon percentage of sale, and their list of everything that was sold, and return their keys to them

01/1992 to 01/1994 Import Export Coordinator

Sumatrans Corporation – Los Angeles

Responsible for all aspects of cargo import documentation Researched and purchased computers for the office

Installed Windows 3.1, Word, and Excel

Trained office personnel to use computers and installed software Created a database in Excel to simplify the need to hand-type the necessary EDUCATION

documentation, including Export Declarations and Bills of Lading High School Diploma

Richfield Senior High School - Richfield, MN

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