SYED M ANWER

**** **** ***** *****

ELLICOTT CITY MD 21043

410-***-**** CELL

ad0lfd@r.postjobfree.com

Objective: Outside Sales / Inbound Sales

A highly talented, customer care and account representative and more than 18 years of sales and marketing, door to door, B2B, professional experience and building high profile relationship, developing and executing successful sales strategies and exceeding corporate objectives.

RESOLUTION SPECIALISTS:

Sales and marketing campaigns, forecasting, strategic planning, Telemarketing, pipeline management, cross functional teamwork and online services.

MICROSOFT WORD – EXCEL – POWERPOINT – OUTLOOK – CRM

Languages: Hindi Bengali Urdu Punjabi and Arabic

Professional Experience

Present: Assistant Store Manager – Mattress Warehouse

From March 2020 - continued

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. Formulate pricing policies for merchandise, according to profitability requirements. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices, sell or arrange for delivery, financing, service contract for merchandise.

Customer Care Executive – United Importers Inc

from Jan 2015 to Feb 2020

Customer service expert with sound judgement and an ability to resolve problems tactfully and highly organized and detailed oriented, organized administrative support to senior executives. Filing, typing and attending incoming calls.

Residential Sales Rep - Time Warner Cable Co.

from May 2013 to December 2014

My essential duties:

My primary mode of solicitation is through neighborhood canvassing and door to door, face to face contact with existing and prospective customers to achieve company sales objectives. Identify and contact potential customers for business opportunities. Schedule daily customer appointments and make product presentations. Update customer database with contact details and interest information from prospective customers. Maintain profitable and productive relationships with customers. Maintain profitable and productive relationships with customers. Maintain up to date knowledge about product. Provide excellent services and ensure customer satisfaction and develop sales strategies and determine sales forecast and projections. Stay abreast with online mareting trends and competitors. information and promotions. Attend sales training and educational programs for professional devel9pment. Communicate with customers through phone, emails, chats and personal visits. Respond to customer queries promptly and professionally. Work independently and in a team to achieve monthly sales quota.

RESIDENTIAL SALES – COMCAST

from Feb-2011 to May-2103

Same duties performed like Time Warner Cable Co.

ROSE INTERNATIONAL – VERIZON

from Feb 2007 to Feb-2011

My primary mode of solicitation is through neighborhood canvassing and Business to Business, door to door, face to face contact and selling Verizon products i.e. Internet, phone and cable with existing and prospective customers to achieve company sales objectives. Identify and contact potential customers for business opportunities. Schedule daily customer appointments and make product presentations. Update customer database with contact details and interest information from prospective customers.

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