Customer Service Third Party

Skills

Experience

CANDACE CARSON

864-***-**** ***********@*****.*** Easley, SC 29640

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

• Completing Insurance Forms • Sterile Procedures and Techniques

• Assisting with Physical Exams • Customer Service

• Direct Patient Care • Medications Familiarity

• Medical Records Management • Vital Sign Monitoring

• Treatment Room Preparation • Charting Expertise

• Diagnostic Coding • Prior Authorization

• Patient Scheduling

Medical Assistant

PIEDMONT COMPREHENSIVE PAIN MANAGEMENT, Greenville, SC May 2023 - Present

Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.

•

• Documented medical data in patient charts, facilitating accurate records. Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.

•

Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.

•

• Supported physicians in examinations, procedures, and diagnostic tests.

• Scheduled appointments and maintained patient records.

• Conducted pre-authorizations and referrals to meet third-party insurer requirements.

• Authorized drug refills and provided prescription information to pharmacies.

• Contacted medical facilities or departments to schedule patients for tests or admission. Inventory Specialist Receiving

HTI/ROBERT BOSCH COOPERATION, Anderson, SC

July 2021 - May 2023

• Performed regular cycle counts to ensure accuracy of inventory records.

• Arranged stock and materials for easy access by inventorying by size, weight and shape. Trained staff in proper inventory management techniques, cycle counting procedures and use of barcode scanning equipment.

•

• Organized and maintained inventory records, ensuring accuracy of data entry and stock levels. Verified merchandise received against receiving documents, noting and reporting discrepancies and obvious damages.

•

• Utilized warehouse management software to manage products in multiple locations.

• Coordinated with suppliers to ensure timely ordering and delivery of inventory.

• Ensured compliance with all safety regulations in the workplace.

• Provided training for new employees on proper handling of materials and equipment.

• Collaborated with other departments to coordinate replenishment needs.

• Received and counted stock items and record data manually and on computer.

• Used forklifts and pallet jacks to transport items to staging areas or loading docks.

• Kept records of out-going orders.

Veterinary Assistant

EASLEY ANIMAL CARE, Easley, SC

September 2018 - July 2021

• Assisted in restraining animals during examinations or treatments.

• Filled prescriptions for pet owners under the direction of a veterinarian.

• Maintained cleanliness of animal cages, kennels, runs, examination rooms and treatment areas. Performed administrative duties such as scheduling appointments, maintaining patient records, and billing clients.

•

• Greeted customers warmly and answered their inquiries about services offered by the clinic.

• Administered medications orally or topically as prescribed by veterinarians.

• Educated clients on proper care of pet and administering medication at home.

• Cleaned instruments used in veterinary procedures according to established protocols.

• Followed strict sanitation protocols when caring for sick animals.

• Provided emotional support to pet owners who were grieving the loss of an animal companion.

• Conducted inventory of supplies on a regular basis and ordered new items as needed.

• Responded promptly to emergency calls from pet owners after hours.

• Transported animals safely between clinics or other locations as required. Performed accounting duties, such as bookkeeping, billing customers for services and maintaining inventories.

•

Manager

THE MINUTE DINER, Easley, SC

October 2006 - August 2017

Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.

•

Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.

•

• Assigned, prioritized, and delegated tasks and responsibility to departmental employees. Coordinated with vendors to ensure timely delivery of goods and services, illustrating adept negotiation skills.

•

Evaluated employee performance through regular feedback sessions which improved morale and productivity significantly.

•

• Conducted regular staff meetings to foster effective communication and performance. Recruited qualified personnel by conducting interviews and evaluating resumes effectively, attesting to strong recruitment expertise.

•

• Mentored and trained new employees on company policies and procedures. Education

Certifications

References

• Minimized staff turnover through appropriate selection, orientation and training. Associate in Applied Science (A.A.S.) in Business Administration Greenville Technical College, Greenville, SC

May 2010

• Real Estate

References available upon request

Contact this candidate