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Customer Service Third Party

Location:
Easley, SC
Posted:
October 24, 2023

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Skills

Experience

CANDACE CARSON

864-***-**** ad0lb6@r.postjobfree.com Easley, SC 29640

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

• Completing Insurance Forms • Sterile Procedures and Techniques

• Assisting with Physical Exams • Customer Service

• Direct Patient Care • Medications Familiarity

• Medical Records Management • Vital Sign Monitoring

• Treatment Room Preparation • Charting Expertise

• Diagnostic Coding • Prior Authorization

• Patient Scheduling

Medical Assistant

PIEDMONT COMPREHENSIVE PAIN MANAGEMENT, Greenville, SC May 2023 - Present

Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.

• Documented medical data in patient charts, facilitating accurate records. Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.

Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.

• Supported physicians in examinations, procedures, and diagnostic tests.

• Scheduled appointments and maintained patient records.

• Conducted pre-authorizations and referrals to meet third-party insurer requirements.

• Authorized drug refills and provided prescription information to pharmacies.

• Contacted medical facilities or departments to schedule patients for tests or admission. Inventory Specialist Receiving

HTI/ROBERT BOSCH COOPERATION, Anderson, SC

July 2021 - May 2023

• Performed regular cycle counts to ensure accuracy of inventory records.

• Arranged stock and materials for easy access by inventorying by size, weight and shape. Trained staff in proper inventory management techniques, cycle counting procedures and use of barcode scanning equipment.

• Organized and maintained inventory records, ensuring accuracy of data entry and stock levels. Verified merchandise received against receiving documents, noting and reporting discrepancies and obvious damages.

• Utilized warehouse management software to manage products in multiple locations.

• Coordinated with suppliers to ensure timely ordering and delivery of inventory.

• Ensured compliance with all safety regulations in the workplace.

• Provided training for new employees on proper handling of materials and equipment.

• Collaborated with other departments to coordinate replenishment needs.

• Received and counted stock items and record data manually and on computer.

• Used forklifts and pallet jacks to transport items to staging areas or loading docks.

• Kept records of out-going orders.

Veterinary Assistant

EASLEY ANIMAL CARE, Easley, SC

September 2018 - July 2021

• Assisted in restraining animals during examinations or treatments.

• Filled prescriptions for pet owners under the direction of a veterinarian.

• Maintained cleanliness of animal cages, kennels, runs, examination rooms and treatment areas. Performed administrative duties such as scheduling appointments, maintaining patient records, and billing clients.

• Greeted customers warmly and answered their inquiries about services offered by the clinic.

• Administered medications orally or topically as prescribed by veterinarians.

• Educated clients on proper care of pet and administering medication at home.

• Cleaned instruments used in veterinary procedures according to established protocols.

• Followed strict sanitation protocols when caring for sick animals.

• Provided emotional support to pet owners who were grieving the loss of an animal companion.

• Conducted inventory of supplies on a regular basis and ordered new items as needed.

• Responded promptly to emergency calls from pet owners after hours.

• Transported animals safely between clinics or other locations as required. Performed accounting duties, such as bookkeeping, billing customers for services and maintaining inventories.

Manager

THE MINUTE DINER, Easley, SC

October 2006 - August 2017

Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.

Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.

• Assigned, prioritized, and delegated tasks and responsibility to departmental employees. Coordinated with vendors to ensure timely delivery of goods and services, illustrating adept negotiation skills.

Evaluated employee performance through regular feedback sessions which improved morale and productivity significantly.

• Conducted regular staff meetings to foster effective communication and performance. Recruited qualified personnel by conducting interviews and evaluating resumes effectively, attesting to strong recruitment expertise.

• Mentored and trained new employees on company policies and procedures. Education

Certifications

References

• Minimized staff turnover through appropriate selection, orientation and training. Associate in Applied Science (A.A.S.) in Business Administration Greenville Technical College, Greenville, SC

May 2010

• Real Estate

References available upon request



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