Clolethia Laachridge

Possess excellent customer service and leadership skills

Charleston, SC 29414

ad0laq@r.postjobfree.com

+1-843-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Housekeeping

Crothall Healthcare - Charleston, SC

April 2022 to November 2022

Detail and general cleaning

Always ready for any type of emergency situation

Follow dhec and all company policies

Compliant to all safety precautions and procedures. I go above and beyond to help my team win and succeed at everything we do Very reliable and dependable

Patient Care Wait Staff

TESCO INC - Charleston, SC

June 2021 to November 2022

• Served meals

• Checked on guests frequently

• Prepared lunch, breakfast, dinner and orders

• Greeted guests

• Swept, mopped, and prepared for guests

• Took food and drink orders

• Bussed tables

• Handled 100+ tables daily

• Worked at a bar, cafe, restaurant and Hospital

Dining Room Lead Supervisor / Caregiver

Merrill Gardens at Carolina Park - Columbia, SC

April 2020 to October 2022

Helped as a caregiver for all of the residents

Helped assist with meal feedings

Helped assist the Residents with meds etc.

Assist the manager with making truck orders

Able to delegate and assign work tasks properly to employees Assisted with making a work schedule

Cleaning

Stocking

Assist the manager with completing paperwork and inventory counts Opening and closing a shift when needed

Provided great customer service to the public

Great team player

Knowing how to demonstrate great leadership

I provided the best customer service

Made sure that we meet our daily sales goals

Made sure that the shift ran smooth at all times

I am now actively a Servsafe Certified manager

Skills Used

Prompt customer service

Speed and corrective ness

Stayed on task

Practiced safety first always

Followed all company policies and rules

Shift Manager/Assistant Manager

DUNKIN' DONUTS - Charleston, SC

January 2014 to August 2022

Assist the manager with making truck orders

Able to delegate and assign work tasks properly to employees Assisted with making a work schedule

Cleaning

Stocking

Assist the manager with completing paperwork and inventory counts Opening and closing a shift when needed

Provided great customer service to the public

Great team player

Knowing how to demonstrate great leadership

I provided the best customer service

Made sure that we meet our daily sales goals

Made sure that the shift ran smooth at all times

I am now actively a Servsafe Certified manager

Skills Used

Prompt customer service

Speed and corrective ness

Stayed on task

Practiced safety first always

Followed all company's policies and rules

Assistant Store Manager

Zaxby's - James Island, SC

September 2017 to March 2022

Assist the manager with making truck orders

Able to delegate and assign work tasks properly to employees Assisted with making a work schedule

Cleaning

Stocking

Assist the manager with completing paperwork and inventory counts Opening and closing a shift when needed

Provided great customer service to the public

Great team player

Knowing how to demonstrate great leadership

I provided the best customer service

Made sure that we meet our daily sales goals

Made sure that the shift ran smooth at all times

I am now actively a Servsafe Certified manager

Skills Used

Prompt customer service

Speed and corrective ness

Stayed on task

Practiced safety first always

Followed all company policies and rules

Assistant Manager

Captain D's - Charleston, SC

February 2011 to April 2016

Assist the manager with making truck orders

Able to delegate and assign work tasks properly to employees Assisted with making a work schedule

Cleaning

Stocking

Assist the manager with completing paperwork and inventory counts Opening and closing a shift when needed

Provided great customer service to the public

Great team player

Knowing how to demonstrate great leader ship

Accomplishments

I provided the best customer service

Made sure that we meet our daily sales goals

Made sure the shift ran smooth at all times

Skills Used

Prompt customer service

Speed and corrective ness

Stayed on task

Practiced safety first always

Followed all company's policies and rules

Shift Supervisor

Sphinx - North Charleston, SC

February 2013 to April 2015

Assist the manager with making truck orders

Able to delegate and assign work tasks properly to employees Assisted with making a work schedule

Cleaning

Stocking

Assist the manager with completing paperwork and inventory counts Opening and closing a shift when needed

Provided great customer service to the public

Great team player

Knowing how to demonstrate great leader ship

Accomplishments

I provided the best customer service

Made sure that we meet our daily sales goals

Made sure that the shift ran smooth at all times

Skills Used

Prompt customer service

Speed and corrective ness

Stayed on task

Practiced safety first always

Followed all company's policies and rules

Sales Associate/Customer Service

Hess Express - Charleston, SC

March 2011 to August 2013

Money handling

Cleaning

Stocking

Assist management with inventory counts

Assist management with putting up truck orders

Organizing and making sure all work areas are very neat and clean Providing the best service to all customers

Following all company policies and procedures

Keeping safety first

Accomplishments

Showing great leadership skills

Satisfying all customers needs and taking care of any issues or concerns that they may have Skills Used

Team player

Willing to learn as much as possible

Always provided the best customer service

Always keeping safety first

Listening to details

Food Service Employee

College of Charleston - Charleston, SC

September 2011 to May 2013

Cooking

Prepping

Cleaning

Stocking

Production sheet counts and reports

Organizing and making sure all work areas are very neat and clean Dishwasher

Serving customers

Accomplishments

Following all company policies and procedures

Assist customers needs

Assist management and co-workers in any area of business when needed Showed leadership and the willingness to learn

Skills Used

Team work

Listening to all details

Dependability

Alertness

Leadership

Education

Associates Degree in Nursing Assistant

Whitney M. Young Job Corps - Shelbyville, KY

August 2004 to June 2005

Associates Degree in Culinary Arts

Blue Ridge Job Corps - Marion, VA

2002 to 2004

High School Diploma in Basic

Garrett Academy of the Technology - North Charleston, SC August 2000 to March 2002

Bachelor's degree

Skills

• Inventory management, being able to direct and give great leadership examples and team support, as well as top number.one customer service skills

• Leadership Experience

• Restaurant Management

• Customer Service

• Retail Sales

• Profit & Loss

• Kitchen Management Experience

• Store Management Experience

• POS

• Culinary Experience

• Food Safety

• Catering

• Merchandising

• Food Preparation

• Banquet Experience

• Supervising Experience

• Labor Cost Analysis

• Cooking

• Shift management

• Communication skills

• Food service

• Fashion styling

• Restaurant Experience

• Loss Prevention

• Meal Preparation

• Purchasing

• Cleaning Experience

• Microsoft Word

• Recruiting

• Employee Orientation

• Childcare

• Bartending

• Human Resources

• Vital signs

• Leadership

• Sales

• Interviewing

• Guest services

• Typing

• Busser

• Crisis Intervention

• Microsoft Office

• Pricing

• Developmental Disabilities Experience

• CSS

Certifications and Licenses

ServSafe

February 2019 to February 2024

Food Handler Certification

TABC Certified

QMHP Certification

Bartender License

OLCC Service Permit

QIDP Certification

MAST Permit

First Aid Certification

Assessments

Scheduling Skills — Completed

March 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Completed

Supervisory Skills: Directing Others — Familiar

August 2019

Motivating others through feedback to identify improvements or corrective actions. Full results: Familiar

Customer Focus & Orientation — Highly Proficient

January 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Research — Completed

February 2020

Following protocols, interpreting statistics and graphs, identifying errors, and choosing research methodology.

Full results: Completed

Verbal Communication — Proficient

February 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Sales: Influence & Negotiation — Proficient

February 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Data Entry — Proficient

February 2020

Entering data quickly and accurately

Full results: Proficient

Project Management Skills: Budgeting — Completed

February 2020

Managing project budgets by appropriately allocating and monitoring financial resources. Full results: Completed

Written Communication — Completed

February 2020

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity. Full results: Highly Proficient

Retail Customer Service — Completed

March 2020

Comprehending and responding to retail customer needs. Full results: Completed

Work Style: Reliability — Expert

March 2020

Tendency to be dependable and come to work

Full results: Expert

Sales: Influence & Negotiation — Proficient

February 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Teamwork: Interpersonal skills — Familiar

February 2022

Responding to challenging team situations at work

Full results: Familiar

Work style: Reliability — Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Proficient

February 2022

Responding to customer situations with sensitivity Full results: Proficient

Administrative assistant/receptionist — Completed

January 2022

Using basic scheduling and organizational skills in an office setting Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Willing to train properly for the position if required. Always willing to give my absolute best work for this company. I am always dependable, reliable, and able to step up and be able to control the work shift and crew .

Contact this candidate