**** **** ***** ***. ******* Mojarro 951-***-****
Corona Ca. 92881 ad0lae@r.postjobfree.com
OBJECTIVE
To obtain a challenging position in a growth-oriented environment that offers stability and in which I can utilize and expand my oral and communication skills in the field
Skills:
Highlights of Qualifications
CPI nonviolent crisis intervention
CPR adult first aid
Awareness of Bloodborne pathogens
Respiratory fit test certification RespSafety
Hands on experience in performing required loan modification and work in a loss mitigation environment
Profound knowledge of HAMP
Exceptional knowledge of mortgage and banking process
Immense ability to develop applications for banking and services
Outstanding ability to analyze client requirement and improve processes
Skilled to work on various technology applications
Computer literate in windows 2010, 2007, 2000, 95 and 98, Microsoft word 2015 and excel. 60 wpm.
Bilingual fluent in Spanish, working ability to read and write Spanish
Strong public relations skills, customer service, fast learner, able to adapt to any type of work environment.
Eager to take on new task, very cooperative, works well under pressure, able to handle a heavy workload and work independently with little supervision.
Professional Experience:
Employment:
Sevita- First step corona 855-***-****
DSP -Independent living proud partner of California Mentor
Senior care; caregiver for adults with disabilities
Adult daycare facility that provides programs for developmentally disabled and/or mentally disabled adults.
Randstad 11-2021/ 7-2022
Ceva Logistics
3M – Auditor
A&A Employment: Collections – 1/14/20 – 3/20/20
Rosewood Counseling Center Employment: Loan Modification Specialist 1/15/ 2017- 6/15/2019
Administered all accounting functions such as reconciliation of non loan products and related to funding process.
• Assisted development team and gathered required client data for evaluation.
• Documented client requirement and analyzed data for all ongoing projects ensuring customer satisfaction.
• Designed work plans and ensured work according to drafted schedule.
• Performed tests on all configured systems and assisted client with a demonstration.
• Participated and ensured efficient working of all processes.
Capital Home Advocacy -Center Employment: Loan Modification Specialist 12/12/2015-1/15/ 2017
• Sales in Home loan modifications
• Filed complaints through the Attorney General against the banks on behalf of the client. First Phase
• Renegotiate the client’s mortgage terms to resolve the complaints filed against the bank. Second Phase
• Maintained clients and ensured high volume for same.
• Administered processes and performed required foreclosures.
• Performed modifications to process according to investor guidelines.
• Prepared credit reports and performed required calculations on income ratio.
Core Advisory Group- January 2015 - December 2015
Sales in Home loan modifications
Filed complaints through the Attorney General against the banks on behalf of the client. First Phase
Renegotiate the client’s mortgage terms to resolve the complaints filed against the bank. Second Phase
Maintained clients and ensured high volume for same.
Administered processes and performed required foreclosures.
Performed modifications to process according to investor guidelines.
Prepared credit reports and performed required calculations on income ratio.
Pacific Real Estate & Mortgage Group 2014 July- December 2014 Company moved
Refinance Sales
Sales- cold calling creating leads
Processing loans
http://www.creditcaregroup.com/ Company changed locations and company name. April 2014-July 2014
Modification Center
Calling on leads
Processing modifications
Progreso Financiero 2013- April 2014
Credit Analyst: Processing of private loans
Reviewing client applications
Completing pending information –Fraud detection
Process private loans
Comtrak Logistics 2008 - 2013
Administrative Assistant
Accounts receivable
Collections
Book Keeping
Pay roll
College Loan Corporation - 2003 - 2008
Credit Analyst: Processing of student loans
Reviewing student applications
Completing pending federal information –Fraud detection
Process student Parent Plus, Stafford, Consolidation and Private loans.
Request loan verification certificate from lenders to complete loans and disburse funds.
Chase Home Finance – 2000 – 2003
Collector II
●Duties include collections on all levels of delinquency from current dues to 90+ accounts
●Consistently met key business goals and performance levels
●Provide customer service to all clients
Updated accounts information on Melita, LSAMS, Mosaics systems
Effectively communicated to customers’ urgency to set up payment plans
to bring account and maintain a current status.
Interfaced with attorneys to achieve and maintain accounts at an current
Status and out of foreclosure.
References upon request: Pharmacy Technician Certificate/Centennial High School - Corona, CA Corona,
Education:CCA – San Bernardino, CA