Team Leader Performance Improvement
Resume:
Alicia Shivers
Classroom Assistant
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross- departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Skills
Staff education and training
Sales expertise
Safety processes and procedures
Cash Handling
Complaint resolution
Performance improvement
Employee Evaluation
Multitasking Abilities
Written Communication
Client Service
Daily workflow improvement
Work History
2021-10 - Current Team Leader
Burger King, Grand Island, NY
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Built strong relationships with customers through positive attitude and attentive response.
Mentored and guided employees to foster proper completion of assigned duties.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service. Grand Island, NY 14072
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Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards. Promoted high standards through personal example to help each member understand expected behaviors and standards.
Education
2018-09 - 2022-06 High School Diploma
Grand Island Central School - Grand Island NY
Accomplishments
I was on High School Varsity Cross Country and won Sectionals in my Junior year.
Also I was recipient of Pride of the Island five times. Was Pride of the Island 5 times
To earn Pride of the Island you need to excel in being Responsible, Respectable. This is given once a year and voted upon from the teachers.
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