SUMMARY

SKILLS

EXPERIENCE

ANNIA

CURVELO WWW: Bold Profile

ad0l97@r.postjobfree.com

404-***-****

Cumming, GA 30040

Professional business woman, with 17 years of experience within diverse fields. From upper Management and Operation to Sales, and Finance. As CFO I consider myself very detail oriented and easily adapt to working in fast-paced and competitive environments. Highly motivated and constantly willingness in taking on new challenges. Attention to detail, goal oriented and importance of integrating core values to the daily life. Outgoing personality and deep understanding of the importance of following systems and processes while maximizing productivity. Highly organized and efficient.

Ability to lead teams, be coachable and excell expectations. Skilled in working under pressure and following deadlines. Driving improvements through innovation and leadership. Gifted professional with drive to provide remarkable service. True people person skilled in resolving issues and understanding importance of corporate branding. Over +10 years driving growth and brand recognition for major companies

• Highly Organized

• Coachable.

• Strategic Planner

• Team Leader

• Decision Maker

• Goal Oriented

• Strong deliverer

• Natural Drive and Commitment.

• Focus and Follow-Through

• Strong Values

• Committed

• Passion to study and constant growth

• Operational Management

• Industry Expertise

CFO 03/2018 to Current

Curvelo Restorations - Cumming, GA

• Manage all Project Managers withing the field.

Financial Decision-maker and in charge of all management in company. Such as budgets, payroll, accounting, accounts payable, receivable all other financial operations.

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Reviewing processes, implemented and improvement initiatives to promote profitability and efficiency.

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• Overseeing Commercial Projects from a Financial Standpoint.

• Review monthly P&L, quarterly, semi-annually and annually projections. Prepared financial forecasts and budgeting for monthly, quarterly and yearly Revenue. Utilizing Quickbooks.

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Negotiated and managed contractual agreements in order to drive effective financial engagements.

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Completed analysis of company financial data and produced industry reports outlining metrics and results.

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Directing all operations and managing different costs incurred in large commercial and residential projects.

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Overseeing the proper flow of the entire sales process within the CRM and the proper completion and execution of each Milestone. (Acculynx).

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• Prepare SOP for new hires.

Review all P&L for EOY and crosschecking all checks and balances prior to submittal to CPA for EOY Taxes.

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• As PA-Licensed; following up with insurance claims and checks submittal. Setting up Appointments by coordinating between Insurance Adjuster and Public Adjuster.

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• Filling Claims when Field Adjuster is not available. As well as follow up on supplements and settlements.

Helping Project Managers in documentation, contracts, and pulling permits when needed.

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Be able to conduct meetings, update numbers and set up individual and company's goals.

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INSURANCE PRODUCER 06/2022 to Current

American Benefits Exchange-AmeriLife - USA

• Ga, TX and IL & Fl Licensed.

Currently Licensed as a Residential PA in Ga territory since 2018. Further owner of a PA firm that worked in Conjunction with Residential Roofing Company.

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Licensed on Health, Accident & Life as well as Licensed on the Annuity and Suitability Financial side. Licensed in the Medical under Medicare, by proposing and enrolling retirees or disabled to the best possible match for each individual needs.

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Prior experience with Unions, credit unions and associations offering benefits that protect them and build wealth within the term or Whole Life Products.

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Pursue new clients through various marketing strategies while focusing on Referrals in order to grow existing portfolio of policyholders.

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OWNER AND FOUNDER 01/2021 to Current

Hippie Daily Artisanals

Offering products that are handmade from different ethnic groups throughout Latin America.

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Working through different Marketing Strategies to maximize product development and positioning within different clienteles.

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Overseeing the company, and making sure orders, deadlines and shipping's are made on a time and quality basis.

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Good communication, process and delivery between manufacture, vendors, distributors and final clientele.

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Work on E-commerce and wholesalers such as Alibaba, as a supplier for different brands and International clients.

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Participate in weekend markets throughout the state, which allow brand awareness and increase community engagement.

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Charity purpose of brand; specialization is in helping at least 300 Indigenous families in becoming self- sustained and improve their quality of living.

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RESIDENTIAL PUBLIC ADJUSTER 01/2018 to 06/2023

United Adjusting Services - Cumming, Georrgia

• (License # 3243915)

• Firm owner, making sure field PA's work according to processes. Working closely with homeowners and representing them in their different types of claims.

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Overseeing open files, verifying claims and Estimates according to Insurance inspections and PA inspections and agreements.

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Overseeing field PA's making sure appointments and inspections are performed. Coordinate directly with Homeowners for appointments and following up on every part of the process.

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• Maximizing claims according to codes and supplements based on estimates. In charge of communicating with Homeowner the evolution of the claim; through a smooth, honest, and transparent timely manner.

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• In charge of scheduling meetings for Checks Endorsements and bank deposits.

• Bi- yearly updating license and taking tests to continue education. INTERNATIONAL REGIONAL MANAGER 01/2015 to 12/2018 Southwire Company

• Oversee the designated assigned area of the world. Cultivated and strengthened customer relationships to drive revenue growth within; APAC, EMEA, Latin America, Caribbean, or Central America.

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• Contacted new and existing customers to discuss new projects and solutions.

• Advise solutions for Industrial and Electrical cables within different International fairs. Offer and quote different products to the bids that we participated at that point in time.

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Work hand-to-hand with manufacturing and Inventory capabilities for the different projects.

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• In charge of Managing all agents in Puerto Rico for the quoting for all distributors.

• Expedited customer orders for quick delivery and to promote satisfaction.

• Sourced new opportunities to introduce new products to existing clients. Initiated sales correspondence, preparing and presenting professional bids to customers.

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FRONT OFFICE MANAGER 12/2013 to 07/2015

Westin Atlanta Airport Hotel

Overseeing and in charge of operations of 40+ employees from different departments of a 500-room hotel.

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Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.

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• In charge of the introduction, training and overseeing the team. Oversaw CRM updates and backups, report generation and troubleshooting requisition.

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• Assuring the proper workflow during shifts.; customer service and team building

• Delegated work to staff, setting priorities and goals.

• Recruited and trained new employees to meet job requirements. Analyzed business performance data and forecasted business results for upper management.

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Reviewing P&L on a monthly basis, ensuring budget is met and adjusting costs where needed

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ADMINISTRATOR AND ACCOUNT MANAGER 06/2013 to 12/2013 Natic Taylor & Associates LLC - Atlanta, GA

• In charge of creating and implemented S.O.P's along the firm and its departments. Reviewed documents and insuring proper and complete information for preparing clients tax returns.

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Stablish procedures and create a system that consolidates all clients files in a Cloud-Based program

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Collaborate in organizing documentation of clients for tax returns, filing extensions and reconciling accounts.

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• Updating the books and daily journals for companies and individual clients.

• Invoicing clients and follow up with their payments and documentations. Following up with customer service, surveys and implementing process resolutions based on customer's feedback.

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OPERATIONS MANAGER 03/2013 to 06/2013

Best Staffing Solutions - Atlanta, GA

Opening, hiring and maintaining staffing personnel among the different hotels being contracted withing the city of Atlanta.

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Performing weekly meetings with directors and managers of each account for ensuring satisfaction and hotel compliance.

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• In charge of payroll, compensation and scheduling among all staffing members. Auditing staffing employee's performance's periodically to ensure proper service and delivery while meeting each hotel standards.

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Built strong operational teams to meet process and production demands according hotel demands and needs.

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FOOD AND WINE 03/2012 to 03/2013

Ecco Restaurant - Atlanta, GA

Obtaining Oenology Studies and Certifications (winery) in Nimes-France and applying them to the US F&B Industry.

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• Becoming a Certify Licensed Mixologist.

EDUCATION AND

TRAINING

Daily recommendations with knowledge and confidence of correct wine and food pairings.

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Reviewed wine list regularly in line with current trends, list appeals to diverse customer base.

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Providing everyone a personalize customer service by building rapport and Focusing on their needs while upselling when possible.

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• Ticketed, arranged and displayed merchandise to promote sales. CUSTOMER SERVICE MANAGER 03/2011 to 03/2012

Hotel Management Training, Westin Atlanta Airport - Atlanta, GA Work on problem resolution and guest satisfaction as well as in charge of the pertaining administrative job.

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The Supervising role was rotated throughout the different areas of the hotel; operators, housekeeping, and front desk.

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Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

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Working the night Auditor Shift; in charge of reconciling the daily credit cards, closing day transactions, performing checkouts, turning the system and ensuring the correct balance of all chart of accounts

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• Working with the different vendors to maximize daily hotel “sold out's”. Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.

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FLOOR SUPERVISOR 01/2011 to 01/2012

Hotel Management, Westin Atlanta Airport - Atlanta, GA Addressed employee issues and conflicts to provide input, feedback and coaching, in a traditional French cuisine.

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Performing regular inventory, restocking and orders and processing payments to vendors.

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• In charge of wine Upselling-Oenology top items.

• Set-up of parties and buffet nights.

• Make sure of the compliance with special orders and allergies of customers.

• Assist the Manager in scheduling servers on daily basis. Connected with customers to provide assistance, and collect feedback to optimize operations.

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• Preparing menus and work among kitchen for new upcoming items.

• Train servers in menu-changes, between other responsibilities. HOTEL SUPERVISOR 03/2010 to 03/2011

La Magnaneraie - Avignon, France

• In charge of all guest check-in and out procedures Working with the different travel agencies – reviewing bookings, billings, cancellation and refunds.

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• Respond and resolved guest issues or complaints.

• Billing end-of-month 3rd parties on a daily basis

• Perform quality inspections among the hotel.

Completed thorough openings and closings of each shift and ensuring smooth transitions between them.

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Pearsons Vue

Insurance

Public Adjuster, 12/2017

Pearson Vue

Health Life Accident

Insurance, 02/2023

ReGed

Insurance

Annuity Suitability Certification, 06/2023

Limra

AML- Anti-Money Laundering Certificate

Insurance, 06/2023

REGED

Health Insurance-Medicare Expert

07/2023

Vatel Business School of Commerce - Nimes, France

European Master's degree

International Management Administration & Accounting, Hospitality, Management and Accounting, 02/2011

School of Banking, EBC - City, Mexico

Double Bachelor's degree

Business Admin. Hospitality, Management & Commerce, 05/2009 LANGUAGES English:

Native/ Bilingual

Spanish:

Native/ Bilingual

French:

Native/ Bilingual

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