Assistant Manager Restaurant
Resume:
MINTU CHAKRABORTY
E-mail: ********@*****.***
PROFESSIONAL SUMMARY
I believe in team work, hard work & professional work where these are the key to success. I am a highly motivated person. Proven ability to learn quickly, asses’ problem and initiate corrective action. Dedicated with a strong work ethic and ability to build lasting customer relationships. Adapt at communicating effectively to both internal and external guests. Able to motivate employees to perform to their maximum potential. Believing in “Leading by Example” whilst adapting to change.
EMPLOYMENT HISTORY
MANAGER JULY 2021 – MARCH 6, 2023
Trios Restaurant & Lounge, Bahrain
MANAGER FEBRUARY 2019- JUNE 2021
Hazawi Café, Amwaj Bahrain
MANAGER 2016- 2018
Go Food Business Restaurant, Bahrain
RESTAURANT MANAGER 2012-2016
La Maison Du Café, Adliya Bahrain
ASSISTANT MANAGER 2008-2012
La Maison Du Café, Seef Residence Bahrain
SUPERVISOR 2006-2008
La Maison Du Café, Zinj Bahrain
DUTIES AND RESPONSIBILITIES
Handling operations of the 350 covers All Day Dining Restaurant.
Ensuring guest requests are met at all times, revenue is maximized, and costs controlled.
Managed day –to-day restaurant operations, implementations of the Standard Operating Procedure.
Performed regular physical checks for inventories of food and beverages supplies, assessed projected needs and ordered food and beverages supplies for daily operations in co-ordination with the Chef.
Managed inventory for glassware, silverware, crockery and restaurant food and beverage supplies.
Ensured maximum customer satisfaction by closely interacting with potential customers to understand their requirements.
Delivered high- value services to clients for exalting their satisfaction levels.
Research and resolve guest issue effectively and professionally. Make sure to win guest’s trust.
Quality check on guest satisfaction.
Communicate and disseminate information to the staff and superior.
Monitored the performance of the employee. Ensure quality of life is enhancing as they are the most importance resource in service commitment to our guests.
Ability to set an appropriate image and role model that represents the image and work style that is reflective the values and culture.
Excellent communications with guest and employee’s relations skills.
Great ability to promote excellent quality, customer service, cleanliness and safety.
Excellent proactive attitude to work
Recognized peer’s relationship employee, work and customer.
Played an instrumental role, focused on promoting customer satisfaction through exceptional service
EDUCATION
SECONDARY SCHOOL
Taher Pur Netaji High School, India
LANGUAGES
English & Hindi - Fluent
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