Esmeralda Mariona

**** ***** **. *******, ** ****6 832-***-**** or ad0l8c@r.postjobfree.com

SUMMARY

Sales Representative Professional/Bi Lingual Communicator with excellent organizational, time management, and follow through skills. Highly organized; able to manage a diversity of high priority projects in a fast paced environment. Seeking a career opportunity in sales and customer service.

PROFESSIONAL SKILLS

● Adept in maintaining a high end client base, coordinating many types of functions, collaborating for sales staff,

and identifying venues.

● Proven ability to effectively handling multi task levels of responsibility with minimal direction from superiors

while coordinating entertainment and banquets to enhance sales and future booking.

● Proficient in office software including MS Word, MS Access, and MS Excel.

● Demonstrates solid logistical planning skills with a courteous and friendly attitude while putting a strong emphasis

on customer care and client needs.

● Customer Service experience of over 10 years

● TABC Certified

● Food Handler’s Certification

● Fine Dining server and captain

PROFESSIONAL EXPERIENCE Sales Representative ADT Security LLC Houston, Tx November 2012 - March 2017

● Identify prospects utilizing creative lead generating techniques.

● Present sales presentation and proposal to prospects while identifying positive features and advantages of

products and services.

● Maintain customer retention by providing ongoing customer service.

● Organize community events to advocate safety.

● Attend networking events and organize networking events in order to create partners.

● Maintain a daily, weekly and monthly quota for phones calls made, doors knocked and sales made.

Front Desk NCS – Nerd Computer Solutions Stafford, TX March 2012 – September 2015

● Answer calls, place order for computer parts

● Diagnose problem with laptops/desktop

● Backup data and or recover files

● Handle money as well as making invoices

Bartender Smiley’s Sports Bar Sugar Land, Tx August 2012 – December 2012

● Make drinks

● Handle money

● Keep sufficient supplies for garnishes

● Closing duties (wipe down, cover liquor bottles, pre set for next day shift, etc)

Essential Messaging Stafford, TX June 2012 – July 2012

● Worked with multifunction keyboard

● Answer numerous calls as well as dispatch and park calls

● Paged Dr’s, Attorney’s, maintenance crew, managers, contractors, etc

● Inform clients and or callers of status ono the calls or reports

Private Events Server and Bartender Best In Town, Maribel Staffing Services Houston, Tx August 2008 - February 2019

● On call bartender or formal dining server

● Set up and break down stations

● Occasional buffet table set ups and breakdowns

● Bar set ups

● Inventory of liquor sold as well as non alcoholic drinks

● Handle money

Banquet Captain Cordua November Houston, Tx 2008 - 2010

● Planning, arranging and corporate meetings and events.

● Involved in vendor selection, hotel negotiation, onsite management and program implementation.

● Consulted with customers to identify the objective and requirements for conducting conferences meetings

● Responsible for providing minute details and valuable inputs to clients

● Responsible for good operation of a bar, receipt and inventory accountability.

● Keep sufficient supplies of items like liquor and glassware.

● Handled the responsibilities of making attractive arrangements of decorations to the venue.

● Planned and implemented external meetings as well as maintained event calendars.

● Assigned the tasks of making recommendations to work processes and managed budgets.

● Combine and serve wider types of beverages by mixing ingredients like water, sugar, liquors, soda, bitters,

and fruit garnishes.

● Administer employees of over eight employees and dependable for team growth communications,

sales, profits as well as cost control managements.

Sales Representative Ranger America Houston, TX 2005 - 2007

● Sell products within assigned territory while maintaining assigned sales quotas and following

established guidelines.

● Identify prospects utilizing creative lead generating techniques.

● Present sales presentation and proposal to prospects while identifying positive features and advantages

of products and services.

● Process work order and complete all paperwork in accordance with approved and

standardized procedures to finalize contracts.

● Maintain customer retention by providing ongoing customer service.

Office Manager Ascencio Stone, TX 2006 - 2008

● Prepared all office correspondence, typing letters, translating letters, and other documents.

● Answered main telephone line and assisted customers.

● Payroll and Accounts Receivable.Kept detailed records of all transactions.

● Filed and backlogged all original orders to keep liability.

● Scheduled appointment sites for the company.

EDUCATION Northwest Educational Center 2005 (data entry and accounting) Houston Community College 2004 (basics) G.E.D. 2004

REFERENCES Alvaro Enriquez 832-***-**** Rafael Infante 713-***-**** Joe Mathew (832-***-*****

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