Erin Carroll

Human Resource Professional

**** **** ******* *****

Hamburg, NY 14075

ad0l7r@r.postjobfree.com

609-***-****

SUMMARY:

A results-oriented leader with strong business acumen and over 15 years of experience in HR Leadership. A proven performer with excellent management, communication and financial abilities who moves easily from vision and strategy to execution and results.

Human Resources Management Certification in 2007 & 2022, currently pursuing PHR.

PROFESSIONAL EXPERIENCE

iNRCORE Bristol, PA

Human Resources Manager November 2022 to Current

Oversee HR management and department operations to adhere to organizational policies and procedures. Duties include communicating between company Executives and management, managing HR departments for 3 NY locations, and coordinating with management to ensure compliance with HR laws and regulations. Responsible for the improvement, deployment, and effectiveness of a broad range of Human Resources processes across the business or functional organizations. Provide staffing and recruiting support, evaluate structure, job design and headcount forecasting, and other people data analysis; implement tactics to select and maintain a diverse workforce. Resolves conflicts and provides coaching and counseling on human resources matters for individuals or groups within a defined organization or function. Lead performance management activities, including employee development planning. Ensures the accuracy and completeness of workforce information in human resources information systems. Conduct and document investigations for business areas or corporate functional areas. Manage administration of and adherence to human resources policies and procedures along with Union CBA agreement; advises organizational and functional leadership on compliance with key legislative requirements. Participate in initiatives to improve the overall effectiveness of human resources processes.

Human Resources Generalist/HR Business Partner October 2021 to November 2022

Provide daily support at the Bristol, PA location for all routine and non-routine HR inquiries; management and overall administration of HR policies, procedures and programs. I provide expertise, advice and counsel to the management team and employees, demonstrating a high-level of integrity, a strong depth of knowledge, proactive approach to customer service, and a forward thinking mindset.

SYCAMORE NETWORKS (FORMERLY EASTERN RESEARCH Inc.), MOORESTOWN, NJ

Human Resources Manager/HR Business Partner February 2007 to July 2008

Directed HR initiatives for all aspects of the organization including organization design and effectiveness, staffing, succession planning, employee relations, performance management, employee engagement, retention, compensation, leadership and professional development, and employee communications

Accomplishments:

Provide both strategic direction and tactical execution for all HR related activities for an International Technology Company.

Partner with business leaders on the key objectives and strategy for the organization.

Advised and coached Sr. Leaders, managers and employees on all matters related to employee and organizational development.

Managed change initiatives which impact the organization including relevant communications and resource alignment.

Partnered with the HRVP and CFO to manage Headcount and resource planning across the organization.

Developed recruitment and retention strategies to identify, attract, engage, and retain top talent including building a robust external talent pipeline.

Partnered with Sr. Leaders to create and support an inclusive environment focused on open communication, diversity and professional growth.

Designed and implemented programs to increase employee morale and foster the company culture.

Complied with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.

TRAVELERS OF NEW JERSEY (FORMERLY FIRST TRENTON INDEMNITY CO), MARLTON, NJ

Human Resources Administrator October 2004 to April 2006

Directed professional and non-exempt recruiting activities, organizational design, strategic intervention, morale assessments, team building, change management, HR planning, data reporting and analysis (MI), opinion surveys, communication, talent management, leadership training, and workforce development.

Accomplishments:

Developed an effective partnership with line business clients through consultation on human resources operational issues.

Lead or assisted in the development and execution of plans and strategies to accomplish business objectives.

Assisted management with cultural change issues.

Interpreted and provided guidance/coaching to employees and managers on employee relations policies, practices, procedures as well as on performance management, including terminations.

Provided counsel on employment law related concern such as ADA, FMLA, FLSA, etc.

Partnered with HRD/HRM and business partners to administer compensation programs (e.g. base pay, incentive, equity).

Prepared job descriptions. Managed vendor sourcing and vendor relationships.

Developed short and long term recruitment strategy. Ensured appropriate on-boarding of new employees.

Responsible for running PeopleSoft HR reports and conducting data analysis on key performance indicators (i.e. hires, turnover, AAP data, census management, etc.) on a proactive basis.

JEVIC TRANSPORTATION, DELANCO, NJ

Sr. Compensation & Benefits Specialist November 1999 to September 2002

Directed planning and administration for compensation, 401K, Medical and Voluntary benefits.

Administer 401(k) issues and requests, monthly processing and audit preparation.

Ensured Plan compliance, lead quarterly enrollment activities, run monthly/quarterly 401(k) reports.

Collected benefit administration data and prepare appropriate management reports for health benefit plans.

Administered leave of absence, Short Term Disability (STD), Long Term Disability (LTD), and Family Medical Leave (FMLA).

Maintained updated Compensation Grids, assisted in developing compensation incentive plans.

Maintained HRIS system including 401(k), medical-dental-vision, LOA and LTD.

Analyzed benefit activity and assisted in making recommendations for administrative or plan design changes.

Met with benefit plan representatives to negotiate plan design/changes and contract renewals.

SUPERMARKETS OF CHERRY HILL, CHERRY HILL, NJ

Human Resources Administrator May 1999 to November 1999

Manage the integrity of all administrative functions for the Human Resources department. Knowledgeable of laws and regulations that effect the Human Resources function. Develop policy documentation for Pension, Disability, LOA, Vacation, & Health & Welfare. Coordinate FMLA Processes and develop policy documentation. Administer Workers Compensation. Develop policy documentation for Accident Reporting, Modified Duty Program and OSHA Reporting.

ADVANTA CORPORATION, VOORHEES, NJ

Benefits Coordinator May 1997 to May 1999

Administrator of the HR People Soft database (HRIS) for New Jersey, and Utah locations. Extracted salary package, coordinated pay increases between department heads, payroll and Human Resources. Coordinated Monthly Business Reports for the department. Calculate payroll, benefits and PeopleSoft reports. Contributed to the effective administration of employees by orienting new hires, interpreting Corporate Personnel Policy on routine matters, providing guidance and counseling. Administrator for benefits and 401k plan, to include plan changes, communications, enrollment/changes. Contact point for Corporate Payroll and payroll related issues. Administered FMLA & Disability leave

Administrative Assistant June 1995 to May 1997

Assistant to the Vice President of the Information Systems Department. Provided direct support to the entire Information Systems department by designing and maintaining Lotus Notes databases. Installing software on user desktops. Provided help on the Information Systems Help desk. Processed all incoming invoices for payment.

RMS TECHNOLOGIES, INC., MARLTON, NJ

Payroll Specialist September 1994 to April 1995

Handled paperwork for six Union payrolls including employee verifications, Workers Compensation claims, timesheet validation, Employee Savings Bond Program, batching and input of timesheets, and distribution of payroll. Issue Manual Checks for layoff or termination. Enter time and employee maintenance into computer system. Adept with Concord System and ADP Payroll System.

Associate Human Resources Specialist – Benefits September 1989 to September 1994

The administrator of the Human Resources Information System (HRIS). Maintained database for over 1,300 employees inputting personnel transactions, insurance information and other corporate paperwork. Extracted salary package; downloaded/uploaded the complete package; coordinated pay increases between department heads, payroll and Human Resources. Support the Director and Manager of Human Resources in the hiring of exempt and non-exempt employees. Contributed to the effective administration of employees by orienting new hires, interpreting Corporate Personnel Policy on routine matters, providing guidance and counseling, enrolling eligible individuals in company benefit programs and conducting 45 and 75 day employee evaluations. Processed company-wide Benefit billings to include Major Medical/Dental Insurance and HMOs. Administrated all COBRA Insurance which includes the receiving and tracking of payments for benefits from COBRA participants and employees on leave-of-absence status. Generated corporate reports to help in areas such as job cost, health billings, surveys, AAP, VET-100, and proposals.

PROFESSIONAL TRAINING

ADP Report Writer

Burlington County College (in progress– current GPA 3.5)

Burlington County College - PHR

Communicating In Group Settings

Crisp: Building Trust

Crisp: Coaching And Counseling

Crisp: Delegating For Results

Crisp: Effective Meeting Skills

Crisp: Handling The Difficult Employee

Crisp: Learning To Lead

Crisp: Stepping Up To Supervision

Crisp: Team Problem Solving

Crisp: The New Supervisor

Effective Working Relationships

Employee Benefits & Executive Compensation Practices

Family Medical And Leave Act

HRizon HR

Human Resources Management Certificate Program

Labor and Employment Seminar: Americans with Disabilities Act; “Reasonable Accommodations” And “Interactive Process”

Lean Six Sigma White Belt 2022

Negotiation Skills

Oracle HR

Peoplesoft Query/Crystal

Situational Leadership 1.1, 1.2, 1.3

TQM Awareness Seminar

Workers Compensation In New Jersey

Competencies:

Process Improvement

Employee Relations

Organizational Communication

Performance Management

Organizational Development

Change Management

Succession Planning

Leadership Development

Training Facilitation

Data Analysis & Measurement

Legal Compliance

Compensation Administration

Benefits Administration

Recruitment

Union Labor

Contact this candidate