Garima

** ******** *****, ***********,

ON M*E *H1 +437*******

ad0l4v@r.postjobfree.com

Objective

I am a conscientious person who works hard and pays attention to detail. I am flexible, quick to learn new skills, and eager to learn from others. Aiming to leverage my abilities to contribute to your organization and simultaneously further my experience in the work field. A detail-oriented problem solver who consistently achieves elevated levels of customer satisfaction and exceeds performance goals. Committed to upholding the highest standards of quality and professionalism in every aspect of management. Currently a student pursuing a degree certificate in Supply Chain Management with a passion for optimizing organizational processes and driving efficiency. Skills

Customer service, Logistics, Purchasing, Excel, Microsoft Excel, Microsoft Word, Microsoft Office, Business Development, Account Management, Procurement, Communications, Team Management, Tally, Accounting Journal, Trading.

Experience

[03/2019] – [07/2021]

[Intelligence Center] [Instructor]

[04/2019] – [11/2021]

[Profit Mart Co.] [Accountant]

Cashier/Customer Experience Associate - Easy Day:

• Maintained log of purchases with customer phone numbers and email addresses to notify them of upcoming promotional and sales.

• Handling returns and exchanges and resolving customer complaints.

• Maintain an organized and clean checkout area, ensuring a smooth and eficient checkout.

• Stock shelves, maintain inventory, and perform other tasks. 2

Customer Service Representative - STEP A BIT

• Handled customer inquiries, complaints, and provided information on the company's products and services.

• Resolved customer complaints and worked to ensure customer satisfaction.

• Entered customer information into the company's database.

• Coordinated with other departments to ensure customer needs were met.

• Maintain a positive and professional attitude at all times. Available Time

Monday – Anytime

Tuesday – 4 PM TO Overnight

Wednesday – Anytime

Thursday – 4 PM TO 11 PM

Friday – 6PM TO Overnight

Saturday - Anytime

Sunday – Anytime

Education

RSD College, Ferozepur City, Punjab, India

Bachelor of commerce – Major in Business

Punjab University – 72.5%

HMDAV Public School, Ferozepur City

Higher Secondary Education – Major in Commerce

CBSE – 73%

HMDAV Public School, Ferozepur City

Secondary Education

CBSE – 9.2/10 CGPA

Languages

• English – Fluent (IELTS 7.0)

3

• Hindi – Fluent

• Punjabi - Fluent

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