Carl Heard

Charlotte, NC *****

ad0l43@r.postjobfree.com

+1-704-***-****

Work Experience

Production Lead

Combat Medical - Charlotte, NC

November 2021 to August 2023

• Prepares work to be assembled by studying assembly instructions, drawings, and bill of material lists, gathering components, subassemblies, tools, and materials

• Positions, assembles, and seals device components in accordance with work and batch record instructions

• Verifies specification requirement by measuring completed components or through comparison of components to a visual aid, as appropriate

• Resolves assembly problems by adjusting dimensions to meet specifications; notifying supervisor to obtain additional resources, when required

• Keeps equipment operational by following manufacturer's instructions; troubleshooting malfunctions; calling for repairs and documenting all preventative maintenance (PM) and repair activities

• Maintains safe and clean working environment by complying with procedures, rules, and regulations Dealer Transfer Driver

CAPITOL FORD - Charlotte, NC

May 2021 to November 2021

Deliver cars and trucks to other dealerships in and out of the state of NC Warehouse/Driver

American Red Cross - Charlotte, NC

November 2020 to July 2021

Kitting of blood drive supplies for Bio Med department. Preparing all items for delivery to sites around southeast US

Dealer Transfer Driver

West Broad Honda - Richmond, VA

February 2017 to April 2018

Delivery of new cars to Honda dealerships in Virginia, Maryland and North Carolina. Inspect cars for damages before acceptance. Safe Driver award for past 15 years Field Tech

Time Warner Cable - Charlotte, NC

December 2008 to May 2016

• Install service, and disconnect residential Video, Data and Voice services.

• Perform underground and aerial cable service installations and disconnects.

• Configure coaxial drop system to meet installation standards.

• Analyze, maintain and repair residential coaxial drop system, phone wiring data network equipment and service.

Install customer premise equipment while maintaining an accurate and complete inventory of all Company-issued equipment.

• Educated customers about products and services and present them with service upgrade opportunities.

• Perform personal computer software configurations.

• Identify defective customer equipment and ensure a timely return to the warehouse for processing.

• Communicate routine demand plant maintenance and demand construction referrals.

• Assist in on-the-job training of other Field Technicians as necessary.

• Climb poles utilizing while wearing related safety equipment.

• Utilize step and extension ladders up to 32' in height to perform essential duties.

• Performs mathematical calculations to meet signal level standards at customer premise.

• Proficient in systems Work Assure, Unified, I/R, Rio, Bentley Redline, Docsis, MIMD, Netcool Quality Control Supervisor

TruCheck - Charlotte, NC

November 2005 to November 2008

Removed and replaced outdated meter reading devices with digital devices for Piedmont Gas Co. as a 1099 contractor

Senior VoIP Technician

Red River Technologies - Charlotte, NC

December 2003 to October 2005

• Installed and configured of VoIP systems

• Utilized Cisco VoIP equipment.

• Patched Cat5 and Rj45 lines.

• Rack systems cabling and structure and setup

• Customer education of installed devices for the Entire Bank of America Network in their headquarters

• Supervised all field technicians to ensure completion of jobs and customer satisfaction Senior Production specialist

AT&T - Charlotte, NC

April 1983 to November 2003

Denver, Colorado; Richmond, VA.

• Troubleshoot electrical defects on all Printed Circuit Boards.

• Accurately read blueprints and repair manuals to identify electrical problems and fix them by changing

• Diodes, capacitors and resistors.

• Assisted in implementation of operations, maintenance and on several occasions won awards for suggestions for improvements.

• Performed job duties in a printed Circuit Board Manufacturing Facility.

• Quality and Process Checks, Material Handling, and Customer Interaction.

• High speed assembly line work, repairing intricate circuitry on PCB's, and testing electrical consistency of these products.

• Repaired intricate circuitry and replacing electrical components on Printed Circuit Boards being processed in a fast paced assembly plant.

• Certified in soldering and ESD (Electro Static Discharge) procedures. Hand soldering and Wave soldering were the procedures that were used, but more hand soldering and PCB inspections were my main responsibilities.

Education

Associates Degree in Business Admin

Kittrell Junior College - Henderson, NC

August 1972 to June 1974

High School Diploma

Hermitage High School - Richmond, VA

1968 to 1972

Skills

• Forklift

• Troubleshooting

• Cabling

• VoIP

• Box Truck

• Help Desk

• VPN

• LAN

• Driving

• Customer service

Certifications and Licenses

Driver's License

Assessments

Forklift safety — Proficient

June 2020

Best practices and safety hazards in forklift operation Full results: Proficient

Workplace safety — Proficient

August 2021

Using safe practices at work

Full results: Proficient

Work motivation — Proficient

August 2020

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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