Events Sales Specialist

Contact

City center Madinah Road Jeddah

+966********* (Mobile)

***********@*******.***

www.linkedin.com/in/kamran-

majeed-8993b282 (LinkedIn)

Top Skills

Kaizen

Automotive

Automobile

Certifications

IT,

Verified International Academic

Qualifications

Publications

NATION WIDE PARTS

CONFERENCE

Kamran Majeed

Operation Manager

Jeddah, Makkah, Saudi Arabia

Summary

Finished Bachelor of Technology exam from the faculty of Mechanical engineering, also completed three years diploma of associate engineering exam in Auto and Diesel technology and finished three years’ apprenticeship training from Pak Suzuki Motors Co Ltd.

More than 10 years’ experience in the field of Project Management and After Sales Service and warranty from multinational companies and very well knowledge of Project Operation and Service, warranty, Computer literate and expert in MS Office.

Experience

Modern World For Air Conditioning Works.

Operations Manager

September 2021 - Present (1 year 2 months)

Jeddah Rabwah

Al Salem Johnson Controls

Project Engineer

July 2015 - August 2021 (6 years 2 months)

Jeddah Saudia

• Supervise and lead all maintenance processes and operations.

• Track expenses and oversee the budget for maintenance.

• Maintain all machinery to ensure it’s at working standards.

• Create and implement maintenance procedures.

• Conduct regular inspections of the facilities to detect and

• resolve problems.

• Plan and manage all repair and installation activities.

• Ensure all department workers adhere to the safety policies

• and procedures.

• Assign repair schedules and evaluate repair cost estimates.

• Document and prepare daily progress reports and maintenance logs.

• Oversee equipment stock and place orders for new supplies

• when necessary.

Page 1 of 3

Pak Suzuki Motor Company Limited

7 years 2 months

Deputy Manager

October 2011 - October 2014 (3 years 1 month)

Karachi Division, Pakistan

Warranty and Field Service Experience.

• Visit to Dealer to attend customer complaint.

• Issuance of "Field Technical Information Report" To Suzuki Motor Corporation (SMC) Japan.

• Inspection of warranty defective parts along with Q.A Dept.

• Issuance of QIR ‘Quality Improvement Requisition' after analyzes.

• Preparation of warranty feedback report.

• Preparation of warranty claim report of region wise.

• Send the rejection letter to concern dealer to collecting their rejection parts.

• Participate in free checkup campaigns.

Dealer Development (Operation).

• Implement Policies at Dealership according to Business Score Card.

• Analyze Dealers operations and evaluate performance quarterly as per prescribed criteria.

• Analyze the trend (Model wise, Area wise, etc) of Repair work nationwide.

• Implement and enhance the effectiveness of (DMIS) Dealer Management Information System.

• Plan Customer Facilitation Packages & Organize Free Checkup Campaigns. Assistant Manager

September 2007 - December 2011 (4 years 4 months)

Karāchi, Sindh, Pakistan

Workshop Management

• Manage, plan and organize the daily work of the service garage, service reception and Body shop.

• Supervise, motivate and mentor the team by carrying performance reviews and take necessary

actions to align staff with business objectives

• Handle client complaints and resolve successfully in a timely manner

• Submit regular workshop reports to the general manager on the performance of the department or

section in a timely manner

• Recommend business plan and adhere to approved budgets of the department

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• Travel when necessary to attend conferences, training and seminars to enhance the company's relationship with its suppliers Trainings

• Provide basic and advance level technical trainings to dealer technicians.

• Provide SAP training to service dealer advisors.

• Provide new features trainings to dealer technicians and advisors.

• Prepared trainings budget and trainings action plans Education

Mehran University of Engineering and Technology

Bachelor of Technology (Honor), Mechanical Engineering · (2005 - 2009) Government College of Engineering and Technology Karachi Pakistan.

Diploma Of Associate Engineering., Auto and Diesel · (1992 - 1995) Page 3 of 3

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