EVELYN B. HERRERA

Email: ad0kz9@r.postjobfree.com Cell: 347-***-**** Home: 718-***-****

PROFESSIONAL EXPERIENCE

May 2023 to Present

BETTER LIFE PLAN, Remote l Paralegal

•Critically analyze and interpret legal documents

•Professionally communicate with a network of attorneys and courts

•Use company templates to draft lawsuit answers

•Make attorney requested edits as needed

•Manage and priortize workload via company CRM software

•Answer consumer questions in rare circumstances

•Other duties as assigned.

November 2022 to March 2023

MAXIMUS, INC, Remote I Sr. Paralegal I Temporary

•Investigated, analyzed, and resolved complex unemployment claims for the State of Virginia, using their unemployment database.

•Composed (503) orders to resolve complex unemployment claims.

•Utilized legal research, databases, and legal writing to apply the State of Virginia’s unemployment codes and statutes to ensure due process for all claimants.

October 2018 to July 2021

NYC LAW DEPARTMENT,OFFICE OF CORPORATE COUNSEL,TORT Intake Department Paralegal

•Reviewed tort claims for cases against the city including slip and fall, roadway design defects, negligent supervision etc.

•Contacted NYC agencies to request and exchange case information and coordinate activities.

•Requested ambulance call reports, criminal records, custodian records, school records, personnel files, maintenance/inspection records and others to facilitate the discovery process.

•Completed administrative tasks including filing, answering phones, emailing, copying and other duties as assigned.

April 2016 to September 2018

STAY-AT-HOME PARENT

June 2013 to March 2016

ROBERT HALF STAFFING AGENCY Temporary Administrative Assistant

Amtrak (New York, New York) (August 2015 to March 2016)

•Supported the HR Department with administrative tasks including answering phones, filing, correspondence, customer service, scanning and emailing.

•Routed incident and medical reports to Central Reporting and mailed insurance/Medicare documents to claimants.

•Assisted with making local travel arrangements.

Boys Prep Elementary School (Bronx, New York) (December 2014 to June 2015)

•Supported scheduling for the Principal and Director of Student and Family Affairs.

•Managed standard administrative tasks including filing, answering phones, copying, and emailing.

•Interfaced with Client services and customer success role serving students, parents, staff, and visitors, responding to requests as needed

•Submitted monthly expense reports using excel; and prepared documents using Microsoft Word and (light) PowerPoint.

•Provided support for staff support and department meetings that included food ordering, preparation of presentations using Excel, PowerPoint and Word as appropriate.

SC Works (Charleston, South Carolina) (July 2013 to May 2014)

•Greeted visitors and employees to triage requests and responded appropriately.

•Completed tasks including filing, answering phones, emailing, copying and other duties as assigned.

January 2008 to May 2013

BRONX DISTRICT ATTORNEY’S OFFICE Legal Assistant

•Reviewed arrest documentation submitted by the NYPD to ensure compliance with the Office’s case submission guidelines.

•Obtained all necessary documents from NYPD and other agencies to aid in case assessment and discovery.

•Interviewed police officers and complainant witnesses and prepared affidavits for submission to the Assistant District Attorney (ADA).

•Analyzed factual scenarios to draft accusatory instruments and/or decline to prosecute affidavits.

EDUCATION

B.S., Criminal Justice - Monroe College, Bronx, NY

A.A.S., Paralegal Studies – Interboro Institute, Jamaica, NY

Paralegal Certifícate

SKILLS

Bilingual (English/Spanish) Typing (60+WPM); Windows, Microsoft Office Word Excel Outlook PowerPoint Law Manager HotDocs Internet Savvy Proficient with Legal Terminology Databases Unemployment Insurance Outlook Affidavits Criminal Law Microsoft Teams Zoom Customer Success Client Success Legal Drafting Witness Interviews PowerPoint Multiline telephone Medical Records PPI Confidential Documents Legal Research Discovery Administration

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