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Customer Service /receptionist

Location:
Al Dafna, Qatar
Salary:
4500
Posted:
October 23, 2023

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Resume:

Doha Qatar

+974********

ad0kyy@r.postjobfree.com

ELLEN CAMSA DUDIN

OBJECTIVE I am looking for the Company where I can advance and develop my field of expertise and gain professional experience in the field of business Industries and Provide a high Quality output in every demand and meet up satisfactory level of expectation of the Organization and be a part of successful working team.

SKILLS & ABILITIES Proficient in Microsoft Office Suite (word, Excel, PowerPoint) Understand New Concept easily, Quick Learner, Able to Communicate Effectively with others, And Knowledge of Product and Services. Open to new Ideas and willing to learn new ways of doing things. Self-motivated and able to work well in a team, contributing ideas and cooperating with others to achieve Common goals.

Handle customer inquiries with professionalism and efficient Able to learn new tools and application And time Management

-With Professional Driving Lisence .

EXPERIENCE RECEPTIONIST/ CUSTOMER SERVICE

Al –Khalij Hair Center – Doha Qatar

September 2021- Present

-Receiving phone Calls answering Inquiries, And Entertaining the clients and welcoming, Directing them in appropriately.

-Receiving And sorting daily message And Emails Regarding the product.

-Make a book for the clients, calling and reminding them for their Appointments.

-In charge for the staff Schedule and designated in their area.

-Supervising the staff to monitor their daily time routine.

-Handling As cashier And Operate POS Machine.

Sales & Customer Service

Ya hala Event – Doha Qatar

February 2019- 2021

-Responsible for promoting the goods and Services to customers And maintaining a friendly manner. And helping the company Reach revenue Target.

-Assist the customer for their needs And Explain the items which they want to know.

-Contibute to the Team successs by exceeding team Sales. Page 2

-Indoor and Outdoor sales Representative, promoting the products and Meet the prospect clients.

Secretary Cum Receptionist/ Turkish French Trading & Contrt. Services May 2017 to Jan. 2019 Doha Qatar

-Perform Clerical And administrative task such as Answering the phone &give information to callers, take message and transfer call to appropriate Individuals.

-in charge for making Quotation Invoices, And local Purchase Order.

-Maintain Schedule And Events Calendar.

-Purchase And Maintain office supply.

-Compiles, documents And update Files including Projects numbers, Purchase order Data tracking, Billings and budget Reports.

-Perform Data Entry Recording printing and Confidential filling.

-Assist the PRO for the processing of Id Staff and laborers

-Make Copies of correspondence other printing Materials.

-Scheduling appointment for manager time to time as may Required. RECEPTIONIST/ Qatar hair Center

November 4, 2013- March 25, 2017

- Receiving phone calls answering inquiries.

-Provide Excellent customer service.

- Assisting with the variety of administrative task including copying, faxing, scanning taking note and make travel plans.

- Prepare daily income report.

- Receive payments by cash checks, credit cards, vouchers; issues official receive Provide excellent customer service

-Scheduling clients for their appointments.

-Accepted the letters and package delivered to the front desk, delivering to the staff Communicate and assist customers in many ways possible as customers may require.

* Forest Extension Officer/Document Controller

Department of Environment & Natural Resources Philippines 2010- 2012

-Assist the Project Manager Officer (PMO) for Educational campaign of Environment and Natural Resources Management such as meetings of public assembly with the area of Jurisdiction in coordination head personnel.

- Assist the Project Manager to conduct of monitoring and educational of Upland Development Program Perform data entry and administrative duties.

-Filing and typing of word processing, office machine operation. Assist the Project Manager for planning and evaluating habitat management work

Page 3

-. Manage the process of interviewing between new hired candidates and management.

- Maintain files of data on reports, and correspondents to others materials as may require. Keeping accurate works records.

*Customer Service Staff and Pool Attendant

AJMAN UNITED ARAB EMIRATES 2007-2010

Greetings and Interacting the guest or customers with their request and needs. Touring the clients in different place inside spa. In-charge in swimming pool and aerobics area

-Promote and introduce the facility inside the spa. Monitoring security of the facility and making note of any maintenance issue. Check to ensure that all equipment is functioning properly. Responsible for cleanliness safety, by complying with the procedures rules and regulations.

*Sales Representative Tacurong City Philippines

May 2006 - to Dec 2006

In charge of selling products/services using solid arguments existing & Prospective active customers Achieve agreed upon sales targets and outcomes within schedule. Supply management with reports on customers’ needs, problem interest. Coordinates sales efforts with team members and other department Give answer to customer’s question or concern Relate to goods may required.

EDUCATION COTABATO CITY STATE POLYTECHNIC COLLEGE

BACHELOR OF COMMERCE MAJOR IN MANAGEMENT

Batch 2005- 2006

KEY COMPETENCE ; Work Effectively with diverse group of people and also during pressure hours.

-Self Motivated and Fast learner. Can do multi-tasking job. Ability to handle stress.

-Ability to deal with different people using interpersonal communication skills.

-Consisting when working, Hardworking, Flexible on any working hours.



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