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Customer Service United States

Location:
Knoxville, TN
Salary:
$75,000 per year
Posted:
October 23, 2023

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Resume:

PAUL CUNNINGHAM

Maryville, TN *****

785-***-**** ad0kyw@r.postjobfree.com

linkedin.com/in/paul-cunningham-19

PROFESSIONAL SUMMARY

Maintenance Shop Supervisor and Military Veteran, with a Secret Security Clearance, leveraging 12 years of proven experience in Heavy Vehicle and Equipment Maintenance and Customer Service. Adept at leading teams up to 45 in dynamic environments. Possess a comprehensive background in heavy vehicle and equipment troubleshooting, maintenance, and repair; field level maintenance; global logistical support; risk mitigation; and workplace safety. Reputation for exceeding customer expectations, organizational skills, reliability, and attention to detail. Managed equipment and assets valued at $3M while managing risk, safety, and quality assurance Career supported by military and leadership training.

Customer Satisfaction

Operational Planning

Data Analysis Reporting

Training and Development

Maintenance Scheduling

Inspection Compliance

Equipment Readiness

Contingency Planning

Resource Allocation

PROFESSIONAL EXPERIENCE

United States Army Various Locations 2011 – Present

Environmental Health and Safety (EHS) Manager

Performed service, maintenance, and general repairs on trucks, trailers, and various pieces of Ground Service Equipment (GSE), including hydraulics, electrical and air conditioning equipment, and cargo vehicles. Ordered parts and supplies through online vendors. Maintained records of services.

Conducted shop inventories of supplies and equipment ensuring 100% accountability; handled all receipts, invoices, and payments for parts and supplies ordered, received, and returned

Oversaw >20 Contractors and Vendors and ensured timely and accurate payment for parts and services rendered; managed office administration, including document filing, equipment tracking, and status reporting to executives

Identified a safety issue related to HAZMAT material storage; ordered proper secondary storage containers, reducing fluid spillage and expensive fines

Conducted biannual inspections ensuring 100% OSHA and HAZMAT compliance

Reorganized parts room enabling 50% faster access, ensuring timely job completion; completed timely critical repairs on equipment enabling continuous movement of cargo, ensuring on-time delivery

Identified and reported defects of equipment while repairing and servicing multiple varieties of trucks, trailer, and ground vehicles and service equipment

Maintenance Supervisor

Supervised 45 vehicle and generator Mechanics; performed fuel system, electrical, power train, chassis suspension, steering, and brake maintenance. Managed 107 assigned pieces of equipment and assets valued at >$3M, with zero losses or damage.

Created in-depth training that promoted team collaboration and increased technical abilities, instructing >200 Mechanics on servicing, maintaining, and repairing multiple vehicles and power systems

Cross-trained 20 personnel to expand shop capabilities and ensure manpower needs were met

As Motor Pool Liaison to civilian contractors in, increased Vehicle Mission Ready Status from 23% to 93% by improving relations and building trust with civilian personnel

Developed and provided reports to executive leadership regarding performance improvement plans, operational fulfillment requirements, and information pertaining to local emergencies and international conflicts

Assisted in planning and coordinating 5 maintenance recovery missions that resulted in zero accidents

Provided operational support as part of a Logistics Detail; oversaw the safe allocation of >200 high-value items

As member of Personal Movement Detail, safely moved personnel and materials during various training exercises, both within and outside of the United States

Served as the Department Lead (Platoon Sergeant) for 6 months, a position 2 ranks higher; oversaw the administration and work details of the Maintenance Section involving 30 personnel; reported to executive on equipment and unit readiness

As Shop Safety Officer, developed a Safety Program; trained personnel and maintained a 100% accident-free workplace

PAUL CUNNINGHAM PG. 2

Wheeled Vehicle Mechanic, Diesel Technician

As member of the maintenance leadership team, serviced, maintained, and repaired all second echelon level services for >1,500 pieces of equipment. Diagnosed and repaired electrical and basic components of diesel trucks, generators, trailers, and more.

As Shop Certified OSHA and HAZMAT Representative, ensured policies and procedures followed for 100% federal compliance

As Certified Master Driver for military personnel and third-party contractors, developed a Driver Training Program and trained over 100 personnel, increasing manpower capabilities

As Shop Clerk, ordered and received parts, organized Parts Room, and kept supply inventories organized for easy access

Operated as a maintenance team leader, while also performing as maintenance team lead, multitasking to accomplish both mission’s duties

EDUCATION TRAINING

Associate of Science OSHA Barton Community College 2022 – Present

OSHA Specialist in Safety and Health Occupational Safety and Health Administration (OSHA) 2021

OSHA 2015 Hazardous Materials Barton Community College 2022

OSHA 7500 Introduction to Safety and Health Management Barton Community College 2022

OSHA 2264 Permit-Required Confined Space Entry Barton Community College 2022

OSHA 521 OSHA Guide to Industrial Hygiene Barton Community College 2022

OSHA 511 OSH Standards for General Industry Barton Community College 2022

Specialized Military Training:

Advanced Leadership Course Fundamentals of Leadership – Supervisory Management Course

Hazardous Materials Handling Course Techniques of Military Instruction Course Heavy Equipment Transportation

Automotive Organizational Maintenance Course Electrical Systems Maintenance Course

Logistic Vehicle System Maintenance Course Wheeled Vehicle Training Instruction and Repair Course

First Aid and Life Saving Techniques Course

TECHNICAL COMPETENCIES

Software: Microsoft Office Suite 365

Operating Systems: Microsoft Windows



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