*

Gabriela K. Ríos Da Silva

***** ******** **** *** ***

North Miami Beach F.L 33181

786-***-****

ad0ky0@r.postjobfree.com

OBJECTIVE

Directed all the aspects of food and beverage operation, Work for a company where I can offer my abilities and performing daily tasks and responsibilities, to ensure the success of the business. EXPERIENCE

2023 – Present Pubbelly Sushi Aventura / The Roystone General Manager

• In depth knowledge of all functions and duties of employees and related departments as necessary

• Supervise daily shift operations, open and close shifts and ensure completion of assigned shift checklist and other

• duties

• Ensure compliance and understanding of all company policies, standards and procedures

• Manage service contracts with outside vendors, including consulting agreements or third-party entertainment

• vendors

• Manage and oversee scheduling of event entertainment, load-ins, load-outs, settlements and maintenance of

• production gear.

• Work closely with vendors in order to determine and translate technical needs and details for events.

• Meet and greet guests and set an exemplary example of guest service

• Assist team members on the floor with guests during high demand times

• Program daily specials and changes in the point of sale system

• Propose and assist with developing promotions and new initiatives, not limited to beverage, marketing, food, sales

• incentives, cultural activities, etc.

• Run, analyze, compile and interpret reports not limited to beverage, food, marketing, sales, personnel, etc.

2

• Be fully in charge of selection, hiring, managing, retaining, and training staff (in conjunction with HR)

• Control all elements that determine profit and loss 2022- 2023 Mojitobar & Daiquiribar Dolphin Mall

Assistant General Manager/Barmanager

• Training and motivating employees to ensure they are meeting company standards for customer service and sales performance

• Scheduling employees for shifts and ensuring that they have adequate coverage during busy periods

• Managing inventory to ensure that all items are properly stocked to meet demand.

• Accomplishes company goals by accepting ownership for accomplishing new and different requests.

• POS updating operational system .

2021- 2022 COMO COMO AT THE MOXY HOTEL SOBE

Assistant General Manager

• Responsible for maintaining customer service.

• Training staff to follow restaurant procedures and steps of service.

• Maintaining safety and food quality standards.

• Organizing schedules.

• Recording payroll data.

• Ordering liquor and other supplies.

• Supervising daily shift operations.

• Ensuring all end of day cash outs are correctly completed.

• Coordinating daily FOH and BOH restaurant operations.

• Controlling operational cost.

• Interviewing/recruiting new employees.

3

2020-2021 SWAN-WINKERS-SFC GROOT HOSPITALITY

Beverage Manager

• Responsible for maintaining customer service for our large number of corporate clients.

• Mixology and updating bar beverage program.

• Scheduling and hiring bar team members.

• Inventory and control of PNL profit.

• Provided training, coaching and disciplinary action for employees.

• Control of inventory for nightlife.

•

2018- 2022 ASRTA Wynwood. Miami

Bar Manager

• Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.

• Hiring and training staff.

• Setting and enforcing quality and safety controls.

• Ensuring licenses are updated and in line with current legislation.

EDUCATION

2013-2014

Universidad del Turabo Caguas P.R.

Pharmacy Technicians

4

2009-2012

2009

National University Caguas P.R.

Criminal Justice

IBC Caguas P.R.

Mixology Certification

ADDITIONAL SKILLS:

• Strong quality Customer Service, Excellent communication and selling skills, Coaching, Strategic Planning, Leadership, Team Work.

• Full knowledge on different softwares and plataforms; POS, Aloha, Micros, Toast, 7Shifts, HotSchedule, ScheduleFly, Office Programs, Monday, R365, Payday (Payroll), ADP, Canvas, Slack, Mircros Team, Barmatrix,

• Mixology and Bevarage Consoltin Corp. Consists of building and updaiting beverage programs for restaurants. Provide the information as cocktail matrix, beverage cost and full training for the staff.

• Languages: English and Spanish (fluent). Italian and Portuguese

(conversational)

• References available if needed.

Contact this candidate