General Manager Third Party
Resume:
Gabriela K. Ríos Da Silva
North Miami Beach F.L 33181
**********@*****.***
OBJECTIVE
Directed all the aspects of food and beverage operation, Work for a company where I can offer my abilities and performing daily tasks and responsibilities, to ensure the success of the business. EXPERIENCE
2023 – Present Pubbelly Sushi Aventura / The Roystone General Manager
• In depth knowledge of all functions and duties of employees and related departments as necessary
• Supervise daily shift operations, open and close shifts and ensure completion of assigned shift checklist and other
• duties
• Ensure compliance and understanding of all company policies, standards and procedures
• Manage service contracts with outside vendors, including consulting agreements or third-party entertainment
• vendors
• Manage and oversee scheduling of event entertainment, load-ins, load-outs, settlements and maintenance of
• production gear.
• Work closely with vendors in order to determine and translate technical needs and details for events.
• Meet and greet guests and set an exemplary example of guest service
• Assist team members on the floor with guests during high demand times
• Program daily specials and changes in the point of sale system
• Propose and assist with developing promotions and new initiatives, not limited to beverage, marketing, food, sales
• incentives, cultural activities, etc.
• Run, analyze, compile and interpret reports not limited to beverage, food, marketing, sales, personnel, etc.
2
• Be fully in charge of selection, hiring, managing, retaining, and training staff (in conjunction with HR)
• Control all elements that determine profit and loss 2022- 2023 Mojitobar & Daiquiribar Dolphin Mall
Assistant General Manager/Barmanager
• Training and motivating employees to ensure they are meeting company standards for customer service and sales performance
• Scheduling employees for shifts and ensuring that they have adequate coverage during busy periods
• Managing inventory to ensure that all items are properly stocked to meet demand.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests.
• POS updating operational system .
2021- 2022 COMO COMO AT THE MOXY HOTEL SOBE
Assistant General Manager
• Responsible for maintaining customer service.
• Training staff to follow restaurant procedures and steps of service.
• Maintaining safety and food quality standards.
• Organizing schedules.
• Recording payroll data.
• Ordering liquor and other supplies.
• Supervising daily shift operations.
• Ensuring all end of day cash outs are correctly completed.
• Coordinating daily FOH and BOH restaurant operations.
• Controlling operational cost.
• Interviewing/recruiting new employees.
3
2020-2021 SWAN-WINKERS-SFC GROOT HOSPITALITY
Beverage Manager
• Responsible for maintaining customer service for our large number of corporate clients.
• Mixology and updating bar beverage program.
• Scheduling and hiring bar team members.
• Inventory and control of PNL profit.
• Provided training, coaching and disciplinary action for employees.
• Control of inventory for nightlife.
•
2018- 2022 ASRTA Wynwood. Miami
Bar Manager
• Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.
• Hiring and training staff.
• Setting and enforcing quality and safety controls.
• Ensuring licenses are updated and in line with current legislation.
EDUCATION
2013-2014
Universidad del Turabo Caguas P.R.
Pharmacy Technicians
4
2009-2012
2009
National University Caguas P.R.
Criminal Justice
IBC Caguas P.R.
Mixology Certification
ADDITIONAL SKILLS:
• Strong quality Customer Service, Excellent communication and selling skills, Coaching, Strategic Planning, Leadership, Team Work.
• Full knowledge on different softwares and plataforms; POS, Aloha, Micros, Toast, 7Shifts, HotSchedule, ScheduleFly, Office Programs, Monday, R365, Payday (Payroll), ADP, Canvas, Slack, Mircros Team, Barmatrix,
• Mixology and Bevarage Consoltin Corp. Consists of building and updaiting beverage programs for restaurants. Provide the information as cocktail matrix, beverage cost and full training for the staff.
• Languages: English and Spanish (fluent). Italian and Portuguese
(conversational)
• References available if needed.
Contact this candidate